AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated June 20, 2017
295 reviews

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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
179 Ratings

295 Employee Reviews

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Pros
  • Learn a lot of customer service skills (in 32 reviews)

  • Discount on parts and helping the public (in 31 reviews)

Cons
  • And upper management sometimes hinders any betterment for the store (in 153 reviews)

  • Hours fluctuate if you're part time (in 104 reviews)

More Pros and Cons

  1. "Very bad experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dahlonega, GA
    Former Employee - Anonymous Employee in Dahlonega, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone part-time

    Pros

    There really was not any

    Cons

    Not enough training or orientation, experienced sexual harassment and vulgar discusting language on the first day at my store.

    Advice to Management

    More training and require automotive knowledge of emplyees


  2. "Pay rate is below market value"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSM in New York, NY
    Current Employee - CSM in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    20% discount on parts, and steady hours.

    Cons

    Low wage, no room for growth and when there is there is no significant pay increase. Forced to sell add ons...

    Advice to Management

    Pay your managers what they are truly worth. Skilled sales managers with automotive training and experience should not make less than a manager at the local fast food restaurant,

  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portland, OR
    Current Employee - Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than 8 years)

    Pros

    Paid vacation but hey you can get that most anywhere!

    Cons

    Push sales without compensation, upper management does not respect employees , cut hours, overload employees for the same pay you can get at taco bell of plaid pantry


  4. "Psm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Albany, GA
    Former Employee - Sales Representative in Albany, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    I enjoyed working with customers .

    Cons

    Management does schedule based off of he likes the most . Very unfair scheduling.

    Advice to Management

    Take care of your productive members


  5. Helpful (1)

    "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Lawrenceville, GA
    Current Employee - Management in Lawrenceville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    You will always have a job in this industry as long as people have automobiles and control your attendance with them

    Cons

    No raises, a lot of heavy lifting, no support from upper management , insurance too high, they don't care what employees opinions are.

    Advice to Management

    Learn to listen to employees


  6. Helpful (1)

    "DON'T!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Advisor in Tolleson, AZ
    Current Employee - Distribution Advisor in Tolleson, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time (Less than a year)

    Pros

    Possible bonus for members of management

    Cons

    They do not follow the company values, in particular, "Cares about people" they care about money and making more of it! I cannot tell you how many times I have had to tell my employees as they are walking out the door we have to work mandatory overtime the next day. These are people with children that have to get babysitters, or that have families, or plans. 3rd shift gets the brunt of it! Upper management is extremely secretive and tend to be bullies!

    Advice to Management

    Practice the company values! Be honest with us and have true communication!


  7. Helpful (1)

    "Territory Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Manager in Holland, MI
    Former Employee - Territory Sales Manager in Holland, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone full-time (More than 5 years)

    Pros

    They give you a company car

    Cons

    Promotions and territories are not based on merit they are based on the "good ol boy" system.

    Advice to Management

    Don't take stores that are doing well away from a TSM to give them to your friend and give the TSM stores that are failing. Also don't use the actions of a subordinate against another employee in order to try and demote them.

  8. Helpful (1)

    "Parts sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager in Minden, LA
    Current Employee - Parts Sales Manager in Minden, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (More than 8 years)

    Pros

    no good reason to work for AutoZone

    Cons

    Company does not care about employees or customers


  9. "Under appreciation for valuable employees and lack of authority at the store management level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone full-time (More than 5 years)

    Pros

    Good discount and good coworkers. If you are willing to travel and are single this is the life for you

    Cons

    Micromanaging, underpaid, underappreciated, difficult to move up unless you kiss butt. All around the company is going down and fast

    Advice to Management

    Show some appreciation to the people who earn your pay check day in and day out


  10. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone part-time (More than a year)

    Pros

    get to know customers well

    Cons

    low pay, clueless managers way to expectant to do everything

    Advice to Management

    take time to train employees yourself dont shove it off on somebody else


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