AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated September 20, 2017
398 reviews

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2.0
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
176 Ratings

398 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 36 reviews)

  • Discount on parts and helping the public (in 32 reviews)

Cons
  • Upper management was sometimes a little bit more brutal (in 161 reviews)

  • Hours fluctuate if you're part time (in 108 reviews)

More Pros and Cons

  1. "Not a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AutoZone full-time

    Pros

    Had good benefits and nice supervisors

    Cons

    Anyone above the supervisors would do things behind your back to get rid of you

    Advice to Management

    If you don't want an employee just terminate them


  2. "Real pros cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time

    Pros

    Benefit are ok. First job approved

    Cons

    No work life balance. Only get your schedule a week at a time.

    Advice to Management

    To many hours no work life balance

  3. "Okay, definitely not the best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager
    Current Employee - Parts Sales Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (Less than a year)

    Pros

    Good amount hours, friendly staff, most customers, and discount. From start to finish your day will fly by between phone calls, truck, and customers.

    Cons

    Upper management, Pay rate, labor load, long shifts, and grossly understaffed. Our store has a bare bones crew at best. Upper management wants to squeeze you for 110% while supplying minimum supplies and paying you pennies in wages. Also pressuring you to sell unwanted and uneeded grease packets or "checkout challenge" snake oils is unfair to both us and the customer. Hired as part time working full time hours as a PSM without the benefits. 10-12 hours shifts are a norm in this company without a chance for a breather from clock in to clock out. Management expects you to put the store above all else; family, social events, holidays, you name it they dont care which is asinine.

    Advice to Management

    Hire more employees first off, and only hire those who actually know about vehicle parts and general repair. Hiring anyone off the street and putting them in online classes for 2 hours tops doesnt teach them anything. Minimum pay equals minimum effort.


  4. "Efficiency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts
    Former Employee - Parts
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    Deals on oil and filter

    Cons

    Lots to improve with employee relations

    Advice to Management

    More customer service


  5. "WHat is a review title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Driver in Albuquerque, NM
    Current Employee - Commercial Driver in Albuquerque, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (More than 3 years)

    Pros

    I LIKE MY JOB AND AM GOOD AT WHAT I DO

    Cons

    The pay is not that great I bearly make It I mean I struggle

    Advice to Management

    Making sales seems to be more important than employees I appreciate the 10 cent raise in Oct but I've earned it and more


  6. "Love Your Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone part-time (Less than a year)

    Pros

    There are not any pros that I can see... The Hog Sitting High On The Hill Getting Fat Watching Everone Else Starve...

    Cons

    They love there customers so much but treat there employees like crap overall as a company. You want me to sell but you get no incentives to sell. The company is the greediest company I have worked for... sitting high on the hog getting fat. We had hurricane Harvey... Everyone was flooded in.... They still wanted us to come to work & take pics & send it to them showing why we couldn't come in... #HEARTLESS

    Advice to Management

    Treat your employees better & they will treat you


  7. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Chicago, IL
    Former Employee - Driver in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AutoZone full-time (Less than a year)

    Pros

    Only one i can think of is discounted parts other than that nothing

    Cons

    Forced to receive pay by debit card thats not valid with any bank, then charged $5 per withdraw

  8. Helpful (1)

    "Commercial Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone part-time

    Pros

    Delivering auto parts out on your own on the road.
    Easy gig.

    Cons

    Old outdated computer equipment in the store.
    Raises are only pennies per year.
    Horrible management.

    Advice to Management

    Hire more people.
    Don't be so cheap when it comes to equipment and employees.
    Increase pay raises.


  9. "Look elswhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    Discounts, can be fun serving public, learn a lot about the industry.

    Cons

    Low pay, treated like a slave instead of an asset, management sucks.

    Advice to Management

    Pay better, enforce the whole one team policy. Take an interest in the front line.


  10. "They Suck!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSM Part Sales Manager in Los Angeles, CA
    Former Employee - PSM Part Sales Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AutoZone (More than a year)

    Pros

    It's better than no money at all

    Cons

    Everything else is absolute garbage

    Advice to Management

    All execs should retire with their money hungry you know whats...........


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