AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated October 16, 2017
607 reviews

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3.0
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
228 Ratings

607 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 53 reviews)

  • Discount on parts and helping the public (in 32 reviews)

Cons
  • Upper management was sometimes a little bit more brutal (in 162 reviews)

  • Hours fluctuate if you're part time (in 110 reviews)

More Pros and Cons

  1. "Answer phone, sale parts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone part-time

    Pros

    Meet people. Easy job.

    Cons

    Truck day, customers, being harassed to sell useless junk to people.

    Advice to Management

    Tell the DM's to stop worrying about their bonus's and focus on the stores.


  2. "good salry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in San Marcos, CA
    Current Employee - Territory Sales Manager in San Marcos, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time (Less than a year)

    Pros

    good benefits i.e. car, expense account...

    Cons

    sales and operations are not always inline

    Advice to Management

    better support from operations

  3. "Retail is Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fresno, CA
    Former Employee - Customer Service Representative in Fresno, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone part-time (More than a year)

    Pros

    Great learning environment for customer service & automotive parts knowledge. Discount for personal vehicles. Great for students or looking for second job.

    Cons

    Very pushy when it comes down to certain sale markers( ie. WITTDJR or C.O.C ) that your store needs to meet depending on your district manager. You are a salesperson first, then a customer service rep.

    Advice to Management

    Switch distributors to make better parts so you don't have to sweat about the warranty issues & losing profit that way we don't have to be so pushy with trying to make additional sales with other junk. BTW O'reilly Brake Select is much better than your Duralast Gold! FACT! But we can all agree both brake pads is more superior than " SAFETY-STOP "! ( Shots thrown at NAPA - Don't Know How )


  4. "Forgettable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone full-time

    Pros

    Good way to learn parts

    Cons

    One week schedules done late in week, cheap district managers, your ideas are not taken seriously, abuse your hours.

    Advice to Management

    Realize your culture and how it affects your staff


  5. "Parts sales mngr"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone full-time

    Pros

    Promotions are easy to come by

    Cons

    Hours aren't great if store isn't high volume

    Advice to Management

    Find high volume store


  6. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 10 years)

    Pros

    Overall view it is a good company to work for

    Cons

    Sometimes they could be slow to promote

    Advice to Management

    Learn everything you can before you take a position


  7. "Part Time Overtime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dearborn Heights, MI
    Current Employee - Customer Service Representative in Dearborn Heights, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    Laid back work environment with friendly employees.

    Cons

    Part time for me was full time for others. 35 hour "part time" weeks we're really annoying to deal with.

    Advice to Management

    Keep being friendly, but be up front with hours.

  8. Helpful (3)

    "Great job for those who like learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Representative - Customer Satisfaction in Raleigh, NC
    Former Employee - Parts Sales Representative - Customer Satisfaction in Raleigh, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at AutoZone full-time (More than 5 years)

    Pros

    I had a great team. My store managers were great but the turn over happened quickly. Many of them left for better opportunities. I had 6 store managers over the course of 5 years.

    Cons

    The pay. I started off barely over minimum wage. I worked at Autozone for five years and by the third year everyone getting hired on at that time was making more than me starting off. My wage didn't follow the economy and dispite having more experience and knowledge at that point, I was still making less even though I was working more hours. They force you to sell but the job is not commission. Management doesnt motivate well. You do your job or your fired. When I stepped up and filled a manager position after one week of training I only got a .35 cent raise. There's no way I could live off my pay checks even when I'd clock out at over 40 hrs.

    Advice to Management

    Motivate your red shirts and grey shirts. Offer up free Autozone gear to those who meet sales goals. I went through so many shirts and pants. It would've been nice to get a free shirt ever so often for working hard.


  9. "Poor employee treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Malden, MA
    Current Employee - ASM- Assistant Store Manager in Malden, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    Fast pace, great parts best prices around.

    Cons

    Over worked employees, special treatment by gender.

    Advice to Management

    Hire up on employees, treat every employee equal not just by gender


  10. "Not too bad.."

    StarStarStarStarStar
    Former Employee - Commercial Sales Manager in Atlanta, GA
    Former Employee - Commercial Sales Manager in Atlanta, GA

    Pros

    Meeting new people. The day went by fast sometimes. Learn a lot about car parts

    Cons

    Manager did not know how to run store. Was never on time to open

    Advice to Management

    Be consistent


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