AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated June 26, 2017
1,850 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
886 Ratings

1,850 Employee Reviews

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Pros
  • Learn a lot of customer service skills (in 32 reviews)

  • Discount on parts and helping the public (in 31 reviews)

Cons
  • And upper management sometimes hinders any betterment for the store (in 153 reviews)

  • Hours fluctuate if you're part time (in 104 reviews)

More Pros and Cons

  1. "Part Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Savannah, GA
    Current Employee - Anonymous Employee in Savannah, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time

    Pros

    Everything is great friendly awsome and precise love working there

    Cons

    There are no cons u either do your job or u don't it's up to the worker

    Advice to Management

    Great job no one is perfect every one makes mistakes but being mature is key


  2. "What makes you a Red Shirt?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone full-time

    Pros

    I like the fast paced never the same work day. I am a thirty year veteran mechanic so I can answer almost any automotive question.

    Cons

    I was hired as a Red Shirt and have been trying to move up to a Grey Shirt but they won't let me for some reason. There have been five new Grey Shirts hired and the don't have half my knowledge, what gives?

    Advice to Management

    Promote from within, these are the people that have stuck it out! They deserve to move up!

  3. "It's alright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in East Las Vegas, NV
    Former Employee - Customer Service Representative in East Las Vegas, NV
    Negative Outlook
    No opinion of CEO

    I worked at AutoZone part-time (More than 3 years)

    Pros

    Coworkers and some managers
    20% discount
    Networking with mechanics for some sweet deals

    Cons

    Manager's expect too much from low level entry job. They want us to go above and beyond by changing customer's batteries, lightbulbs, wipers, etc. But want to pay us minimum wage and give us annual 10 cent raises.

    Advice to Management

    Pay employees a decent wage and hire people with mechanical experience.


  4. "Short, but very good, I'd go back."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Watauga, TX
    Former Employee - Team Member in Watauga, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone part-time (Less than a year)

    Pros

    You get to meet people from all walks of life, have a relationship with automotive shops around you, and learn about automotive repairs and normal maintenance.

    Cons

    There is a lot of information, and you can't learn it all in a short time. After you've learned most of it, things change again.

    Advice to Management

    Take stock in the part timers who show initiative to become management.


  5. "Commercial manager"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at AutoZone full-time (Less than a year)

    Pros

    Growth opportunities And family oriented atmosphere

    Cons

    Hard work and long days


  6. "store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's a lot of hard work but great place

    Cons

    long hours and pay could be better

    Advice to Management

    More room for advancement


  7. "Great opportunity to do what I like to do, automobile mechanic."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager in Miami, FL
    Current Employee - Parts Sales Manager in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (Less than a year)

    Pros

    Very few pros, opportunity to have great contact and work with people and create your own ideas.

    Cons

    Over promises at the moment of hiring that never become reality and take the willingness to work in a good ambience.

    Advice to Management

    Take the time to properly train your new people, especially if the ne comer is from outside the industry. Never hire a manager with no training and spec to have your best salesman, does not work that way.

  8. "It is a job. Not the worst, not great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Management in Milwaukee, WI
    Current Employee - Store Management in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    Paychecks come out regularly. Some people are grateful for your help. They have heat and air conditioning. You learn a lot about people.

    Cons

    Autozone asks a lot for below average pay. They make you quit if you ever want to pay bills. Erratic schedules make it impossible to balance a 2nd job. They make you buy your own uniforms and work on cars in dangerous weather.

    Advice to Management

    Stop making people quit for more money. 2% raises in a 8% cost of living don't cut it.
    Every week Autozone raises prices and employees feel abused. Pay for uniforms. It is disgusting that a 5 Billion dollar company forces near minimum wage earners to buy their own uniforms. Stop forcing employees to work outside in dangerous weather.


  9. "Great first job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone part-time

    Pros

    Very easy to catch on
    Team Enviroment
    Flexible Hours

    Cons

    Bad customers
    No breaks (part-time)
    Will have to do better working with students.

    Advice to Management

    Work with students and their class schedules.


  10. "Very bad experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dahlonega, GA
    Former Employee - Anonymous Employee in Dahlonega, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone part-time

    Pros

    There really was not any

    Cons

    Not enough training or orientation, experienced sexual harassment and vulgar discusting language on the first day at my store.

    Advice to Management

    More training and require automotive knowledge of emplyees


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