AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated August 19, 2017
1,910 reviews

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1,910 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 34 reviews)

  • Discount on parts and helping the public (in 31 reviews)

Cons
  • Upper management was sometimes a little bit more brutal (in 157 reviews)

  • Hours fluctuate if you're part time (in 105 reviews)

More Pros and Cons

  1. "CSR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at AutoZone part-time

    Pros

    there are no pros to this

    Cons

    not good pay unless in management.


  2. "it was good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    the hours can sometimes be short

    Cons

    no set schedule , days off are never the same

  3. "P-T Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - P-T Sales
    Current Employee - P-T Sales

    I have been working at AutoZone part-time (More than a year)

    Pros

    Personally I love the feeling of being able to help others when they have no idea what to do.
    Many people do not understand how their vehicles work, so when you can offer great advice and get them their parts its sort of self-rewarding to see the relief in customer faces.

    Cons

    Pay rates are abysmal compared to what the job requires (replacing batteries, wiper blades, bulbs in extreme heat, pouring rain, and snow (depending on location)).
    Commission plans should considered for certain parts since AutoZoners are expected to force feed customers parts and products.

    Advice to Management

    Adjust pay rates according to automotive knowledge.


  4. "Parts sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AutoZone full-time

    Pros

    Opportunity for growth, they teach you everything you need to know

    Cons

    Management , pay is not good.


  5. "work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone part-time

    Pros

    Learning about the functions of a car.

    Cons

    Salary wasnt the best to survive on


  6. "Love the people I work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Satisfaction in Mandeville, LA
    Current Employee - Customer Satisfaction in Mandeville, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    Good with scheduling around college. The people I work with are very knowledgeable and they are great people. Good place to work and a great learning experience.

    Cons

    Not much room for advancement. Annually raises. Cares more about customers than employees. Not allowed to take tips even when you're out in the heat changing a car battery in 100 degree weather or in the rain.

    Advice to Management

    Try to help employees as much as customers.


  7. "Underhanded at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time

    Pros

    Pay vacation time a variety if shifts. Pay starts out well above average

    Cons

    Long hours..then hours cut short..hot vinditions..and freezing winter conditions. No incentive pay at all. No sick leave

    Advice to Management

    Look more into involving your crew in desicions..stop lying to them. In act some sort of incentive pay. Think about adding a 10 cent raise per year of service per hour after the initial 2 years

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at AutoZone full-time

    Pros

    Education on car parts/knowledge. Getting to know your customers.

    Cons

    Downtime/lack of on hands experience

    Advice to Management

    Fair pay increase /equal pay across board


  9. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager in Atlanta, GA
    Current Employee - Parts Sales Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (Less than a year)

    Pros

    Fun environment, good feeling of satisfaction when customers leave happy. Good training, not thrown to the wolves. My manager at least is very thorough, patient, yet firm.

    Cons

    Poor pay. Obviously being retail you have some rude customers to say the least. Mostly the pay is the problem.

    Advice to Management

    Pay more


  10. "Hoods down prospective job seekers !"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Autozone always has positions available for people to work part-time or full-time. Interesting people from all walks of life shop and work here.

    Cons

    Pay stinks. They need to redo the pay scale for the amount of work expectation. Unless you are on a management position, yiu can't even think about getting more than $11.00 per hour. They write people for the craziest stuff.

    Advice to Management

    We all put our pants on the same way....you just get paid more and don't necessarily deserve it!


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