AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated April 28, 2017
1,778 reviews

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Full-time Part-time

1,778 Employee Reviews

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Pros
Cons
  • And upper management sometimes hinders any betterment for the store (in 144 reviews)

  • Part time hours are more like full time hours (in 102 reviews)

More Pros and Cons

  1. "Ok for a first job... But not a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone part-time (Less than a year)

    Pros

    They have a lot of stores so its pretty easy to find one close to where you live. Good discount on auto parts for employees.

    Cons

    Not paid well, lack of hours, don't really care about employees.

    Advice to Management

    Promote more from within. Supply better training or at least better access to training.. Managers work ungodly hours.


  2. "Hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Person in Binghamton, NY
    Current Employee - Sales Person in Binghamton, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (Less than a year)

    Pros

    They work very well around my days I need off.

    Cons

    They dont post the days I have to work with more than a week notice.

    Advice to Management

    Plan work times with at least a week notice


  3. Helpful (1)

    "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager in Port Richey, FL
    Current Employee - Parts Sales Manager in Port Richey, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    Advancement opportunities. National corporation, benefits and 401k options. Hands on work and excellent educational training from company. Flexible scheduling if in school.

    Cons

    Low wages, at store level management can be unorganized. Some upper level management support is lacking when needed. Salaried managers work long hours with little incentive.

    Advice to Management

    You get what you pay for.


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  5. "Learn a lot about automotive."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Representative - Customer Satisfaction in San Antonio, TX
    Current Employee - Parts Sales Representative - Customer Satisfaction in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    Discounts on parts and on merchandise, early access to specials and deals before they are released to the public, meet different people.

    Cons

    Bad management, no teamwork whatsoever, when you first start there they hardly train you and just leave you to figure everything out your self, they expect you to change out batteries, light bulbs and windshield wipers on vehicles but don't let you accept any tips.. basically doing backyard mechanic work for free.

    Advice to Management

    Hire some managers that actually know how to train and manage a store.


  6. "Awesome place to work as far as customers goes but def not some where you'll want to stay dealing with the higher ups"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Boston, MA
    Current Employee - Store Manager in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 3 years)

    Pros

    If you have a functioning store it has the potential to be a wonderful income opportunity, but if you are managing a "RED" store your in for a ride.

    Cons

    More Indians instead of chiefs ALSO more knowledgeable ppl in management positions. Autozone is a wonderful company to work for but the ppl make it bad.


  7. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Minion in Sanford, FL
    Former Employee - Minion in Sanford, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone part-time (More than 3 years)

    Pros

    The customers are usually the best. I enjoyed learning about new car issues and helping others fix their cars.

    Cons

    Too many managers goofing off and too many smoke breaks for smokers. Not at all fair to the nonsmokers who cover their numerous breaks.

    Advice to Management

    Learn people skills and know your parts.


  8. "Decent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Memphis, TN
    Former Employee - Account Representative in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    Very committed to customer service

    Cons

    Corporate America attitude at the headquarters

    Advice to Management

    Listen to your employees, they know how to better the company


  9. "Territory Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Manager in Holland, MI
    Former Employee - Territory Sales Manager in Holland, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone full-time (More than 5 years)

    Pros

    They give you a company car

    Cons

    Promotions and territories are not based on merit they are based on the "good ol boy" system.

    Advice to Management

    Don't take stores that are doing well away from a TSM to give them to your friend and give the TSM stores that are failing. Also don't use the actions of a subordinate against another employee in order to try and demote them.


  10. "Parts sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager in Minden, LA
    Current Employee - Parts Sales Manager in Minden, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (More than 8 years)

    Pros

    no good reason to work for AutoZone

    Cons

    Company does not care about employees or customers


  11. "Good place to work, good benefits and lots of discounts both inside and outside of store through different vendors."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Bristol, TN
    Current Employee - Assistant Store Manager in Bristol, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    Meeting new people, working with good people. Discounts in and out of stores. You have a good chance to move up the latter if you put on an effort.

    Cons

    In some locations bad management, pay is not that great but if you can work hard and be committed you can move up and get better pay. Shift work, who likes that

    Advice to Management

    Be nicer and listen to your employees, especially the ones working hard!


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