AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated November 21, 2017
330 reviews

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330 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 54 reviews)

  • 20% discount (30% at select times) (in 77 reviews)

Cons
  • Upper management was sometimes a little bit more brutal (in 162 reviews)

  • Hours fluctuate if you're part time (in 112 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Antonio, TX
    Current Employee - Sales Associate in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    20 % discount , and interacting with fellow mechanics.

    Cons

    Pay is lousy, hours are never guaranteed, company benefits, are not realistics. Management is manipulated by Regional and Corporate Rules, Customer satisfaction is overplayed. Money first then customers.

    Advice to Management

    Be reasonable, speak up to corporate so equality can exist, pay is not enough for the salesmanship that is expected.


  2. "BAD COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time

    Pros

    Being a part-time employee you can make a flexible schedule to work around your school schedule.

    Cons

    The company does not care about you.
    The managers care only about numbers and their bonus checks.

    Advice to Management

    Treat employees better.

  3. Helpful (1)

    "No Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Specialist in Memphis, TN
    Former Employee - Accounts Receivable Specialist in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    No official training program, manager was out on medical leave for months. Learned everything from customers the operator would send to our dept because she didn't know where to send them. Many of these were complaints and didn't belong in our dept but I learned by researching and asking questions and found resolutions. Moved up fast and received awards. Worked long hours and thought they were paying off with awards and excellent reviews and promotions. Then new manager came in who drank on her lunch hour and wanted her "friends" to work with her.

    Cons

    I complained to my new manager, sexual harassment from a male co-worker. Meanwhile waiting for her to get with HR, this coworker became violent. Went back to manager who felt we were attractive couple and to get over it, regardless he was married. I said I wasn't interested in men and lesbian. She let it be know she disagreed with gays and we don't belong here so I had to be terminated from AutoZone.

    Advice to Management

    The answer to harassment of any kind shouldn't be termination. I was a single mother working 60 plus hours a week and you let me down.


  4. "Very bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dahlonega, GA
    Former Employee - Anonymous Employee in Dahlonega, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone part-time

    Pros

    There really was not any

    Cons

    Not enough training or orientation, experienced sexual harassment and vulgar discusting language on the first day at my store.

    Advice to Management

    More training and require automotive knowledge of emplyees


  5. "Worst​ Company on Earth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Dawsonville, GA
    Former Employee - Store Manager in Dawsonville, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AutoZone full-time (More than 5 years)

    Pros

    Paychecks didn't bounce, most employees band together to make work in the salt mines a tad more pleasant.

    Cons

    Co doesn't care about employees or customers. Demands dollars of work and pays pennies. Incompetent management.

    Advice to Management

    Discover your real top asset, your employees.


  6. "Assitant manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at AutoZone full-time

    Pros

    Schedule flexibility and that is all

    Cons

    Pay , don't promote from within hard to
    Get promoted not competive when it come to pay overworked not fun stressful


  7. "Bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone full-time

    Pros

    hours are kind of flexible if people show up which more often than not they don't.

    Cons

    Would not work there again and trying to leave. I've noticed that it seems only northern store are this disorganized. The ones down south are great to work at

    Advice to Management

    Start by getting better district mangers

  8. "CSR/Parts Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at AutoZone full-time

    Pros

    You meet nice customers that come in. And if they really like the staff, they would treat you to food.

    Cons

    Once you become a manager, you lose your privilege to take days off. But that is what your sick and vacation days are suppose to be for. However, there is always a lack of coverage in certain stores. And if you do not brown nose, be ready to resign or get terminated.

    Advice to Management

    You should know your coworkers and be a team. Not back stab them and work against them. Furthermore, management needs more organization and training.


  9. "Dont Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Sales Manager
    Current Employee - Part Sales Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    20% parts, flexible schedule

    Cons

    Pay, management, organization, high turnover


  10. Helpful (2)

    "Pay rate is below market value"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSM in New York, NY
    Current Employee - CSM in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    20% discount on parts, and steady hours.

    Cons

    Low wage, no room for growth and when there is there is no significant pay increase. Forced to sell add ons...

    Advice to Management

    Pay your managers what they are truly worth. Skilled sales managers with automotive training and experience should not make less than a manager at the local fast food restaurant,


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