AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated December 4, 2017
333 reviews

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333 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 54 reviews)

  • The discount on parts is a good perk (in 32 reviews)

Cons
  • Upper management was sometimes a little bit more brutal (in 163 reviews)

  • Hours fluctuate if you're part time (in 114 reviews)

More Pros and Cons

  1. "CSR/Parts Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at AutoZone full-time

    Pros

    You meet nice customers that come in. And if they really like the staff, they would treat you to food.

    Cons

    Once you become a manager, you lose your privilege to take days off. But that is what your sick and vacation days are suppose to be for. However, there is always a lack of coverage in certain stores. And if you do not brown nose, be ready to resign or get terminated.

    Advice to Management

    You should know your coworkers and be a team. Not back stab them and work against them. Furthermore, management needs more organization and training.


  2. "Dont Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Sales Manager
    Current Employee - Part Sales Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    20% parts, flexible schedule

    Cons

    Pay, management, organization, high turnover

  3. Helpful (2)

    "Pay rate is below market value"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSM in New York, NY
    Current Employee - CSM in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    20% discount on parts, and steady hours.

    Cons

    Low wage, no room for growth and when there is there is no significant pay increase. Forced to sell add ons...

    Advice to Management

    Pay your managers what they are truly worth. Skilled sales managers with automotive training and experience should not make less than a manager at the local fast food restaurant,


  4. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portland, OR
    Current Employee - Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than 8 years)

    Pros

    Paid vacation but hey you can get that most anywhere!

    Cons

    Push sales without compensation, upper management does not respect employees , cut hours, overload employees for the same pay you can get at taco bell of plaid pantry


  5. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager
    Current Employee - Parts Sales Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    The discount is great , the job isn't hard to learn, most managers are willing to work with you on giving a fair schedule.

    Cons

    Never rewarded for doing good, always negative , lots of turnover due to the negative and horrible benefits for full time compared to what can be found on the marketplace for the price.

    Advice to Management

    Be positive and reward your team when they do well.


  6. "Psm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Albany, GA
    Former Employee - Sales Representative in Albany, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    I enjoyed working with customers .

    Cons

    Management does schedule based off of he likes the most . Very unfair scheduling.

    Advice to Management

    Take care of your productive members


  7. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Lawrenceville, GA
    Current Employee - Management in Lawrenceville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    You will always have a job in this industry as long as people have automobiles and control your attendance with them

    Cons

    No raises, a lot of heavy lifting, no support from upper management , insurance too high, they don't care what employees opinions are.

    Advice to Management

    Learn to listen to employees

  8. Helpful (1)

    "DON'T!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Advisor in Tolleson, AZ
    Current Employee - Distribution Advisor in Tolleson, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time (Less than a year)

    Pros

    Possible bonus for members of management

    Cons

    They do not follow the company values, in particular, "Cares about people" they care about money and making more of it! I cannot tell you how many times I have had to tell my employees as they are walking out the door we have to work mandatory overtime the next day. These are people with children that have to get babysitters, or that have families, or plans. 3rd shift gets the brunt of it! Upper management is extremely secretive and tend to be bullies!

    Advice to Management

    Practice the company values! Be honest with us and have true communication!


  9. "Not what used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Manager
    Former Employee - Parts Sales Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone full-time (More than 8 years)

    Pros

    Paycheck not great that's it

    Cons

    Management public sales no career

    Advice to Management

    Help those who want more. Who fight for promotions.


  10. "Total garbage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Trainee
    Current Employee - Manager Trainee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (Less than a year)

    Pros

    There are not any pros

    Cons

    Low pay, poor management, vulgar music blasting over speakers, typical ghetto garbage.

    Advice to Management

    Get real


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