AutoZone Reviews in Tennessee | Glassdoor

AutoZone Tennessee Reviews

Updated September 22, 2017
133 reviews

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Tennessee

3.6
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
90 Ratings

133 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 36 reviews)

  • Discount on parts and helping the public (in 32 reviews)

Cons
  • Upper management was sometimes a little bit more brutal (in 161 reviews)

  • Hours fluctuate if you're part time (in 108 reviews)

More Pros and Cons

  1. "Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AutoZone (More than a year)

    Pros

    Great intern program that teaches you life skills like public speaking, or resume building.
    The pay is nice for the internship
    Nice building in downtown Memphis
    Laid back culture

    Cons

    The company ease of use on employee websites

    Advice to Management

    Invest in the younger people. The company could use some more innovation.


  2. "Trainer order selector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer Order Selector in Lexington, TN
    Current Employee - Trainer Order Selector in Lexington, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than 3 years)

    Pros

    People stick together at Autozone

    Cons

    Work very hard for your money

    Advice to Management

    Be the same all the time not only when company is comming

  3. Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Memphis, TN
    Current Employee - Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 3 years)

    Pros

    Great Company to work for

    Cons

    Compensation is below market average

    Advice to Management

    Change is good.


  4. "Central Control Monitor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Central Control Monitor in Memphis, TN
    Former Employee - Central Control Monitor in Memphis, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    The pay was decent. Good benefits and flexible time off. Different shift options.

    Cons

    Too many power struggles between the staff and the immediate management staff. Very unprofessional tons to the point of being racist or biased towards people of color. No room for growth for certain people no matter what they knew or did for advancement.


  5. "Great place to work and experience an entirely different breed of people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Jackson, TN
    Current Employee - Store Manager in Jackson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    It's a very fast paced work environment that allows you to constantly utilize your automotive knowledge to help people repair their vehicles. You're also rewarded well for meeting sales goals. Courses are provided so that you can easily expand your knowledge of vehicle systems. There is also an awesome employee discount program that applies to many things other than just merchandise in the stores.

    Cons

    Some policies are entirely too flexible. For example, a very rigid return policy is stated on the back of every receipt, but not enforced as stated. There have been times that employees have been scolded for refusing a fraudulent or illegitimate return.

    Advice to Management

    Do not always automatically assume that an enraged customer is the result of an employee handling a situation incorrectly. Get both sides of the story before making a decision.


  6. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Memphis, TN
    Current Employee - Director in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time

    Pros

    Great Culture and Team Environment

    Cons

    Difficult to balance work and life


  7. Helpful (1)

    "No Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Specialist in Memphis, TN
    Former Employee - Accounts Receivable Specialist in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    No official training program, manager was out on medical leave for months. Learned everything from customers the operator would send to our dept because she didn't know where to send them. Many of these were complaints and didn't belong in our dept but I learned by researching and asking questions and found resolutions. Moved up fast and received awards. Worked long hours and thought they were paying off with awards and excellent reviews and promotions. Then new manager came in who drank on her lunch hour and wanted her "friends" to work with her.

    Cons

    I complained to my new manager, sexual harassment from a male co-worker. Meanwhile waiting for her to get with HR, this coworker became violent. Went back to manager who felt we were attractive couple and to get over it, regardless he was married. I said I wasn't interested in men and lesbian. She let it be know she disagreed with gays and we don't belong here so I had to be terminated from AutoZone.

    Advice to Management

    The answer to harassment of any kind shouldn't be termination. I was a single mother working 60 plus hours a week and you let me down.

  8. "great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Sevierville, TN
    Current Employee - Manager in Sevierville, TN

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    lots of parts knowledge and chances for advancement

    Cons

    dealing with armchair mechanics after they mess things up

    Advice to Management

    help your team


  9. Helpful (1)

    "Sales diy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tennessee in Chattanooga, TN
    Current Employee - Tennessee in Chattanooga, TN

    I have been working at AutoZone part-time (More than a year)

    Pros

    Location, store hours, variety of task through out the work day.

    Cons

    Lots of heavy lifting, warehouse type work for retail pay. Vast automotive knowledge needed for retail pay.

    Advice to Management

    Retail pay has gone up for most large retailers, ie. Walmart, Target. Large retail stores have been taking beter care of there employees to help compete with online businesses. When the larger retailers increased pay for employees, they found out that the happiness of the workers makes a large impact on sales. These same tactics could be used to increase sales for companies like this as well. I hope Autozone picks up on this before other large parts stores do.


  10. "PSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Psm in Memphis, TN
    Current Employee - Psm in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    Great discounts and 401k match

    Cons

    Late nights and weekends stink


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