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Automated Insights Reviews

Updated May 18, 2021

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Found 39 of over 39 reviews
4.2
79% Recommend to a Friend
Automated Insights CEO Carl Mergele
33% Approve of CEO

Found 39 of over 39 reviews

4.2
79%
Recommend to a Friend
33%
Approve of CEO
Automated Insights CEO Carl Mergele
Carl Mergele
3 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Great company and solid culture

    Feb 18, 2021 - Customer Experience Manager in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong culture, brilliant co-workers, great benefits

    Cons

    Salaries could have been more competitive.

    Be the first to find this review helpful
  2. 4.0
    Former Employee

    Good company

    May 18, 2021 - Anonymous 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great culture, fun, agile, smart team

    Cons

    inexperienced leadership, lay offs, favorites

    Be the first to find this review helpful
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  4. 5.0
    Current Employee, less than 1 year

    The Most Amazing Company

    Nov 17, 2015 - Anonymous Employee in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The best thing about working at Automated Insights is the freedom and flexibility to be creative and a little whacky. Ai wants people who are smart and opinionated and don't just do things because thats how we have always done it. Our CEO is always pushing you to have bigger and better ideas/solutions (or "amazing" as he likes to call it) because average won't cut it here. Our no jerks policy is absolutely enforced and it makes it a pleasure to come to work everyday knowing that your coworkers support you. I have never laughed so much at a job before. The most exciting part about working at Ai is the ability to be in a role where I get to build things from the ground up. What other company do you know that allows you to be proactive versus reactive? If you are someone who loves a good challenge and hates walking in with a set "To Do" list everyday or isn't afraid of being given a problem you don't know the answer to - you will fit in here great.

    Cons

    We are still a growing company so our foundation for processes is still in the works. I think it is the one of the fun parts of Ai, but it can be chaotic but thats where our #stayagile value comes into play.

    Continue reading
    2 people found this review helpful

    Automated Insights Response

    CEO

    Keeping the environment light and open is a top priority. Life is too short!

  5. 3.0
    Former Employee, more than 1 year

    Good until acquisition

    Jan 4, 2021 - Software Engineer in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My coworkers were amazing and intelligent people!

    Cons

    Senior management had little empathy for employees

    Be the first to find this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Best job I've ever had

    Nov 17, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Definitely the best place I've ever worked. It's a treat to be around people who enjoy coming into the office. It's also rare to work for people who genuinely want to make sure we are enjoying the job and have the tools we need to be successful. Great work-life balance and a group of employees who like to get things done while having a good time.

    Cons

    Probably not the best place for anyone who prefers a traditional work environment, needs a quiet space to focus, or needs to be micro-managed in order to be productive. People here like to have a good time at work, and the office can get a little loud at times. That said, between a strict 'leave me alone while I'm wearing headphones' rule, working from home once a week, and plenty of places to move around to office and work, I find there's still plenty of time and space to focus.

    Continue reading
    1 person found this review helpful

    Automated Insights Response

    CEO

    Thanks for the feedback! A good goal for us to be the Best Job all of our employees have ever had.

  7. 1.0
    Former Employee, less than 1 year

    Anonymous

    Dec 16, 2020 - Sales Development Representative in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good kitchen to eat in

    Cons

    Poor management at company, so do your best until you find a better job

    Be the first to find this review helpful
  8. 5.0
    Current Employee, less than 1 year

    Best job I've ever had

    Jan 21, 2016 - Data Scientist in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    First and foremost, the culture. We're surrounded by amazing, talented people with unique personalities that make work fun on a daily basis. Not a day goes by without laughter filling the office, and you'll regularly find large groups heading out to grab coffee or lunch together or taking a break from work to hit the ping pong table. Everyone is as friendly and welcoming as they are talented, making every day in the office a pleasure. This starts at the top, as the senior leadership truly exemplifies our core values. Another highlight is the work/life balance. Because of the emphasis on hiring quality employees that fit the culture, there is a sense of trust that offers everyone the flexibility to work in whatever manner they work best. It's been impressive to see the continued commitment to this balance even as we keep growing.

    Cons

    There aren't really any downsides to working here. It's an exciting, innovative company filled with great people. What's not to like? Automated Insights is easily the best company I've ever worked for.

    Continue reading
    3 people found this review helpful

    Automated Insights Response

    CEO

    It really is all about the culture. To me it's crazy that more companies don't invest in the culture. It's something the senior leaders greatly influence and it s a huge predictor of employee success and loyalty. It will always be a focus at Ai!

  9. 5.0
    Current Employee, more than 1 year

    All the fun of a tech start-up without the political gamesmanship of the typical founding team.

    Jan 23, 2015 - Anonymous Employee in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is the first place I've worked that actually lives by its work-life balance promise. A flexible schedule allows us all to work when we're most productive, and greatly reduces the stress of having to fit life around work. The CEO sets a great tone for our fun-loving team, and we all like each other. I laugh throughout my day, and prefer to be at work with the crew than working from home (which we're encouraged to do once a week). Our location is awesome - overlooking the Durham Bulls stadium. We have a kegerator. We have in-house ping-pong tournaments, darts, foosball, video games, even stuff for our little kids to play with when they visit. It's fun to be at work!

    Cons

    While we have great health insurance and perks like free lunch supplies, etc., we don't yet have an option for retirement planning. I believe this is coming soon, however, and it will be a welcome development.

    1 person found this review helpful

    Automated Insights Response

    CEO

    We will be knocking off your one Con by the summer. We survey our employees every year on what new benefits they'd like to see us add. 401K has always been at the BOTTOM of the list until last year when it was at the TOP. As a result, we are working on adding it very soon.

  10. 5.0
    Current Employee, more than 3 years

    Great Company with a Fantastic Culture That's Doing Groundbreaking Work

    Jan 26, 2015 - Data Scientist in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The workplace culture is the best I've ever experienced, and work-life balance is prioritized at AI. Working hard is encouraged and rewarded at AI, but playing hard/having fun is also stressed. And, as long as you're getting your work done, there's nearly unlimited flexibility in terms of schedule. The work itself is also very interesting and rewarding, as the company is a trailblazer in an exciting and emerging space (natural language generation). The office location/environment (overlooking Durham Bulls Athletic Park in the American Tobacco Campus) is also awesome!

    Cons

    As with any startup, AI is still working out some of the logistical kinks in its project lifecycle. There's room for efficiency gains in this process by standardizing some of the steps that repeat from project-to-project. Must be a flexible self-starter who's able to juggle multiple (and sometimes rapidly-changing) tasks/projects.

    2 people found this review helpful

    Automated Insights Response

    CEO

    Thank you! Having groundbreaking technology AND an awesome culture has always been the goal. Most companies only get one or the other. At Ai we are focused on having both!

  11. 5.0
    Current Employee

    Very cool place to work!

    Nov 19, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Automated Insights has been voted "Best Place to Work" in the Triangle for many years and the reasons are clear. One of the most important traits is the company has clearly stated values and a vision for the future. The vision promotes a feeling of purpose in everything you do at Automated Insights. The work environment is very flexible and laid-back. You couldn't ask for a better work-life balance. I genuinely feel lucky to be a part of this company.

    Cons

    Being a startup comes with its advantages and a few disadvantages. The company is working on ironing out defined processes for its development/engineering.

    Continue reading
    1 person found this review helpful

    Automated Insights Response

    CEO

    One way we're going to try and reinforce our culture with newhires is a new on-boarding process that will allow new employees to get exposure to every major function in the company during their first week. It starts with me telling the story about the founding and evolution of the company!

Viewing 1 - 10 of 39 Reviews
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Automated Insights Reviews FAQs

Automated Insights has an overall rating of 4.2 out of 5, based on over 39 reviews left anonymously by employees. 79% of employees would recommend working at Automated Insights to a friend and 77% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Automated Insights employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Automated Insights. This rating has been stable over the past 12 months.

79% of Automated Insights employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Automated Insights 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Automated Insights to be career development, benefits, culture and the cons to be management, senior leadership.

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Glassdoor has 39 Automated Insights reviews submitted anonymously by Automated Insights employees. Read employee reviews and ratings on Glassdoor to decide if Automated Insights is right for you.