Autotrader Reviews | Glassdoor

Autotrader Reviews

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Found 415 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
65%
Approve of CEO
Sandy Schwartz
130 Ratings
Pros
Cons
  • "Work/life balance did not exist for most outside sales reps: Advertising Consultants(in 23 reviews)

  • "Few middle management issues which need to be resolved(in 13 reviews)

More Pros and Cons
  1. "Software Engineer I"

    StarStarStarStarStar
      Former Employee - Software Engineer-I in Atlanta, GA

      I worked at Autotrader full-time for more than a year

      Pros

      Awesome working environment and managers work with you.

      Cons

      Takes a whole year to get a raise

      Autotrader2018-12-10
    • "Great pay, no job security"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Advertising Consultant 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Autotrader full-time

      Pros

      Great pay, work from home.

      Cons

      Bosses are never satisfied and there is zero job security even for the rockstar performers

      Advice to Management

      Look at the long term big picture, not the here and now.

      Autotrader2019-04-01
    • "Was an okay place to work"

      StarStarStarStarStar
        Former Employee - Customer Service Representative 

        I worked at Autotrader full-time

        Pros

        Good pay, the building is cool

        Cons

        changes made in leadership and now it's gone downhill

        Autotrader2019-01-23
      • "Advertising Consultant"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Advertising Consultant in San Jose, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Autotrader full-time for more than 3 years

        Pros

        Great Company, Benefits, Flexible Schedule.

        Cons

        Few Managers tended to be Micro Managers

        Advice to Management

        N/A

        Autotrader2018-11-27
      • "Great company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Autotrader full-time

        Pros

        Pay, holidays, pto, workload and coworkers

        Cons

        none that i can think of

        Autotrader2018-11-19
      • "Lots of Change"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at Autotrader full-time

        Pros

        Company had created the market for online auto sales. Lots of supporting resources, and people tasked with gathering data and doing analysis.

        Cons

        Siloed management among divisions. Lots of processes in place for HR. Challenges with accountability.

        Advice to Management

        Be willing to have people do things differently than they have been done before.

        Autotrader2018-10-08
      • "Great company! Values the employees!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Inventory Specialist in Peachtree City, GA
        Recommends
        Positive Outlook
        No opinion of CEO

        I worked at Autotrader full-time for more than 5 years

        Pros

        They put a lot into making employees feel valued.

        Cons

        I don’t have any cons. The only reason I left was a family related issue.

        Autotrader2018-10-02
      • Helpful (1)

        "Company Chasing Shining Objects"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Operations Supervisor in Atlanta, GA
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Autotrader full-time for more than 8 years

        Pros

        Lots of opportunities to learn new things. There is always a new management philosophy or book they were following, so there was a chance to learn.

        Cons

        You would get whiplash from the the shift in priorities.

        Autotrader2018-10-04
      • Helpful (2)

        "Started off great but over the years their treatment of employees declined significantly."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Brand Manager in Atlanta, GA
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I worked at Autotrader full-time for more than 19 years

        Pros

        Tuition reimbursement, company discounts, friends you can make, on site gym and cafe

        Cons

        No loyalty, unfair promotion practices, training is inadequate, management can be rude

        Advice to Management

        Learn what your team does before attempting to tell them what to do. It gains the trust of your team.

        Autotrader2018-09-26
      • Helpful (3)

        "Middle Management Disaster"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Advertising Consultant in Los Angeles, CA
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at Autotrader for more than 5 years

        Pros

        AutoTrader.com used to be a fantastic place to work back in the early days, 1998 - 2007-2008-ish. For many years, dealers appreciated the solutions, and RESULTS. Also, the benefits, salaries, and commissions were very good through 2008-ish. But then, the company began to change for the worse.

        Cons

        Unfortunately, the company became greedy, aggressively raising rates on dealers annually (with very little innovation) "because we are not charging enough - compared to newspapers". Management at the top became arrogant, not looking in their review mirror for industry disruptors: MOBILE shopping (very late to the the game), existing competition, and NEW competition. Also, middle management are usually top sales...

        Show More

        Advice to Management

        Listen to your employees, and dealer feedback. Stop with the greed - AT is no longer the market leader, so the rate increases are no longer justified. INNOVATE.

        Autotrader2018-08-23
      Found 415 reviews