Autotrader Reviews
73% would recommend to a friend
(466 total reviews)
Sandy Schwartz
80% approve of CEO
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Found 466 of over 497 reviews
Updated Oct 14, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Ability to work from home, good base pay and benefits, some of the people were really nice, industry leading company that was profitable and growing." (in 22 reviews)
- "Employees are too scared of upper management (even with their 'Open Door' policy and Management's 'chants' of TTT) to give their opinons on what everyone really thinks, therefore, no changes will be made." (in 15 reviews)
Ratings by Demographics
This rating reflects the overall rating of Autotrader and is not affected by filters.
- 5.0Sep 4, 2022Territory Sales ManagerCurrent Employee, more than 5 yearsLos Angeles, CA
Pros
Competitive space in the auto industry but company treats employees well with comp and benefits. Great work life balance
Cons
Saturated product to sell to clients.
- 4.0Oct 14, 2023CommunicationsFormer Employee, more than 3 yearsAtlanta, GA
Pros
Inclusive culture that promotes creativity and rewards contributions fairly
Cons
Working in a large company, you can get lost in the pack if you don’t look for ways to network and join projects across departments
- 2.0Sep 19, 2023SalesFormer Employee, more than 8 yearsRaleigh, NC
Pros
Relationships with customers can’t be beat.
Cons
Management has favorites and it’s clear when you’re not it.
- 4.0Jan 22, 2023Inside Sales RepresentativeFormer Employee, more than 5 yearsDallas, TX
Pros
Quality product and great benefits.
Cons
Management is set. It’s hard to move up.
- 2.0Nov 17, 2022Inside Sales RepresentativeCurrent Employee, more than 3 years
Pros
Great benefits, company perks, discounts, community outreach, and reasonable pay.
Cons
No upward promotion unless you're connected with the right colleagues, annual pay plan changes, and the company lacks diversity. Changes are made without considering the employees scope of work.
1 - 4.0Sep 30, 2022Customer Service SupervisorCurrent Employee, more than 3 years
Pros
If you love vehicles and helping people, this is a fun place to work.
Cons
Customers can be demanding so knowing how to de-escalate is important.
- 2.0Dec 23, 2022Sales AssociateCurrent EmployeeNew York, NY
Pros
good work environment good work ethic
Cons
LOW PAYING AND Tight budgeting
- 4.0Jun 3, 2022Sales AssociateFormer Employee, more than 1 year
Pros
Great training. Easy going . My manager literally didn't like me but no longer works there now.
Cons
Harassment by managers if they do not like you.
- 5.0Jun 29, 2022Anonymous EmployeeFormer Employee
Pros
Great work life balance. Wonderful company to work for.
Cons
The commute was difficult. xxx
- 5.0Jun 2, 2022VolunteerCurrent Employee, less than 1 yearHouston, TX
Pros
Seems like family oriented team.
Cons
I was just a volunteer. I was not there long
Autotrader Reviews FAQs
Autotrader has an overall rating of 3.9 out of 5, based on over 497 reviews left anonymously by employees. 73% of employees would recommend working at Autotrader to a friend and 61% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
73% of Autotrader employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Autotrader 4.3 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Autotrader to be culture, career development, benefits and the cons to be workplace, senior leadership, management.
