AvMed Reviews | Glassdoor

AvMed Reviews

11 reviews

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Michael P. Gallagher
8 Ratings

11 Employee Reviews

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Pros
  • Good benefits and overall compensation package, with emphasis on employee wellness (in 5 reviews)

  • Accurate paychecks are paid on time (in 3 reviews)

Cons
  • Upper management does not value most associates (in 4 reviews)

  • the location in Miami gets fluded when it rains (in 5 reviews)

More Pros and Cons

  1. Helpful (3)

    "Good employees, bad leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Sales Representative in Gainesville, FL
    Former Employee - Former Sales Representative in Gainesville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AvMed full-time (More than 10 years)

    Pros

    Decent pay for the Gainesville area. Hard working employees. Learn a lot.

    Cons

    Mike Gallagher is the CEO of this company. Morale used to be good with former CEO.

    Advice to Management

    I was with the company 19 years and left due to the treatment of long term employees. Respect your employees by allowing true collaboration and more freedom to make decisions. Stop Micro managing. Mike Gallagher came from accounting explains his bedside manner.


  2. Helpful (4)

    "Sadly, circling the drain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology in Miami, FL
    Former Employee - Technology in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AvMed full-time (More than 10 years)

    Pros

    Most co-workers are very helpful and good people when they are not in fear for their jobs or totally frustrated.

    Cons

    AvMed used to be a great place to work. Sadly, that has changed drastically in the last 5 years They have financial problems, culture problems, and leadership problems which have led to a vary bad situation. They have reached the point where they have had to perform layoffs, cancel most projects, cancel bonuses and other compensation, and even sold off the buildings in Miami and Tampa. Most of the good employees who have been there for many years have left. What remains is a revolving door of people who are new to the industry and looking for something to put on their resume, and people who have been stuck in the same specialized job for so long, that they are no longer marketable. The negative culture starts all the way at the top with Gallagher, and works its way across the organization like a virus. Hopefully there will be a change of leadership/culture at some point and they can bounce back, but for now, unless you have no experience and are looking for somewhere to work for a short time and bump your resume, I would steer clear of this company.

    Advice to Management

    Change the culture. You will never succeed while you are treating your employees this way.


  3. Helpful (4)

    "n/a"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Hollywood, FL
    Former Employee - Anonymous Employee in Hollywood, FL
    Doesn't Recommend

    I worked at AvMed (More than a year)

    Pros

    Company is grossly making money hand over fist which allows for fair pay & other benefits including good insurance and 401k. Good communication during town halls & from CEO. Many employees are very nice and many departments work well together.

    Cons

    Terrible executive management in one division of company. Bullying by one executive in particular. Seeks to keep lower level employees at lower pay rate even if they have years of experience. Tension, politics and fear impedes career and possibly company growth. Lack of communication, sidetalks and backstabbing is present with this employee. Many employees leave or get fired even after long term employment. Speaking about one division of the company and one management team in particular. This may not effect other areas. However another college complained of unfair tactics and poor upper management practices in their division. They fire employees (both short and long term) with no warning. They do not consult with employees before firing. Watch out!

    Advice to Management

    Get real! Stop bullying. Be fair.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (9)

    "Incompetent executive leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at AvMed full-time (More than 10 years)

    Pros

    Pay was accurate and on time. Covered parking, easy commute

    Cons

    No one tells the truth. Management hides behind false positive attitudes while worker moral slips into decay. Executive management is incompetent. They sell a false bill of goods. They do not take responsibility for their failures but pass them down on down the line.

    Advice to Management

    Mike Gallagher should be fired. He has run this once fine company into the ground. The entire management team needs a complete overhaul.


  6. Helpful (5)

    "AvMed needs overhaul."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AvMed Applications Team Lead - Configuration in Miami, FL
    Former Employee - AvMed Applications Team Lead - Configuration in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some employees are nice. The values and vision of the company is good. But many of the employees do not follow them.

    Cons

    AvMed has no respect for it's employees. There is quite a bit of finger pointing in certain departments. Some fellow associates don't work as team players. This is not a supportive company to work for and there is no room for growth, unless you are friendly with the leadership. It takes forever to get projects done because there is no cooperation and collaboration. The configuration department is one department that includes employees that are set in their ways and don't like change. This department has an over abundance of configuration analysts who cannot handle the workload because they are not efficient. This company has many departments like it that do not follow the values and vision that AvMed tries to instill in it's employees. Many customers are dissatisfied as it takes a long time to see corrections made.

    Advice to Management

    Leadership should review the people that work for them and see the personalities that are holding the company back from being successful. There values and vision do not represent the actual employees of the company. There is a poor work ethic and the leadership needs to review that first before looking at management. Also, there is no analysis of efficiency. That is why their financials are looking bad from year to year.


  7. Helpful (4)

    "What a disaster!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AvMed full-time (More than 3 years)

    Pros

    The majority of the people are awesome. I never felt so welcomed when starting a new company!

    Cons

    Where do I start? Management is a complete disaster. I have never seen so many incompetent individuals in one place! Goals? What are those? They developed a strategy that has no strategy and are now working on deploying a new corporate culture. Surely this new culture will be some posters followed up by........nothing. There is no execution and no concept of reality.

    Advice to Management

    Get your head out of your.......committees! Stop the BS meetings and have some real conversations. Also, realize you are not a Fortune 500 company but a medium sized, regional player that needs to grow up.


  8. Helpful (3)

    "Adrift and Taking on Water"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gainesville, FL
    Former Employee - Anonymous Employee in Gainesville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AvMed full-time (More than 5 years)

    Pros

    Accurate paychecks are paid on time. Hours and attendance are unnoticed for exempt individuals and therefore flexible. Building's air conditioning is consistent and temperate.

    Cons

    Senior leadership is disconnected from reality. Their lack of vision and understanding of enterprise risks is staggering. Their heavy reliance on third party firms, from performing fundamental tasks all the way to literally developing the companies strategies, ensures their administrative expenses will remain at a level preventing profitability. There is no sense of urgency; membership has been declining steadily for three years. This culture essentially frustrates those with ideas, those with talent, those with intelligence. Changing AvMed's course is literally impossible at this point.

    Advice to Management

    Senior leadership (particularly Underwriting and Network) needs to step down. Their ideas are either nonexistent or deeply flawed. AvMed needs to right size immediately, shutting down geographic locations outside of Miami, and cutting the workforce by no less than 1/3rd (and by 50% if taking the following step). AvMed needs to disinvest in insuring individuals, businesses and become a TPA for the largest, self-funded municiple accounts. Lastly, a work from home model of employment would encourage higher levels of productivity and would be entirely possible.


  9. Helpful (6)

    "Leadership in South Florida poor and unethical; company goals and strategies not aligned, communication fragmented."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leadership in South Florida, FL
    Former Employee - Leadership in South Florida, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AvMed full-time (More than 3 years)

    Pros

    The salary is good when you first start, and employees are nice.

    Cons

    Company values are not adhered to, decisions are made haphazardly and according to who the SVPs favor. Systems are at least 5-6 years behind, and not integrated with each other. Leadership has not adopted a culture of continuous process improvement, and employees are overworked and not empowered to make decisions. Turnover is constant, and senior leadership in Gainesville is not proactive, nor willing to address the illegal and unethical actions that take place by management and HR in South Florida. It is shocking that this company is still in business.

    Advice to Management

    Hold management accountable for adhering to performance management guidelines, and adopt a strong and transparent ethics policy within the workplace. Invest in Six Sigma and Process Improvement.


  10. "Uncompetitive rates."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Orlando, FL
    Former Employee - Sales Representative in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AvMed full-time (More than a year)

    Pros

    A clean, professional work environment.

    Cons

    AvMed's insurance premiums are almost always significantly higher than other carriers' rates, which makes selling nearly impossible.

    Advice to Management

    Offer competitive rates to create revenue generating opportunities.


  11. Helpful (3)

    "People are nice to your face, but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gainesville, FL
    Former Employee - Customer Service Representative in Gainesville, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Gets you in the health care career field door.
    Great pay rate when you are first hired.
    Your co-workers are nice
    You learn a lot about health insurance.
    Great for people who do not want to go to college

    Cons

    AvMed's customer service department is very understaffed and overworked. AvMed has a high turn-over rate due to the fact that the employees are treated as tools and over worked. If a new training class of 5 people is hired, then in about 3 months half of the people would leave. Most people will just leave without any warning. The middle and upper management just have a high school education, and do not realize the importance of a college eduation. Your manager does not really want to work with you, and pretends to care when she does not. All of the managers do not get along with each other, and they tend to gossip about other employees and other managers. AvMed wants their employees to work hard, nights, weekends, but is not willing to let people off for vacation due to the fact of understaffing. AvMed will promote that they will help the employees who want to move up in management, but if the "inner circle of people" do not like you will not get promoted. Avmed'scall center management would rather hire people who they like vs people who can do the job. Working for a health care insurance company you would expect that that the employee gets great medical coverage, well the medical coverage is not great, but I guess it is better then having nothing. The calls are graded on what you could have done better vs how you actually handled the call, so for an employee trying to do well, this makes it hard to get a good adverage because if you forget to offer to give a provider directory or the website, you will lose 10 points. Also, there is no consistant way on how every call is evaluated, and the managers will say that there is, but in all actuallity it depends on how the evaluator feels while listening to your call. AvMed wants to be at the top like other insurance companies like BCBS, but the fact of the manner is that AvMed is a small company, and they need to hire more people to help out the staff that is already there. Avmed also promotes that they really care about their employees, but after the smoke clears you will really see how much AvMed really "cares" about their employees. Go in with caution, great pay, but there is a reason on why they pay this well. Good for students or for people who need money, just expect to last there no more than 2 years. You can last there longer but if the management does not like you, they will find a reason to fire you.


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