AvMed Reviews | Glassdoor

AvMed Reviews

10 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael P. Gallagher
5 Ratings

10 Employee Reviews

Sort: Popular Rating Date

Pros
  • Good benefits and overall compensation package, with emphasis on employee wellness (in 5 reviews)

  • Accurate paychecks are paid on time (in 3 reviews)

Cons
  • Upper management does not value most associates (in 4 reviews)

  • the location in Miami gets fluded when it rains (in 5 reviews)

More Pros and Cons

  1. Helpful (3)

    "Review of AvMed Health Plans"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Not a complex insurance company, very good if you are just starting out and would like an introduction to the industry

    Cons

    Upper management does not value most associates. Some directors are very rude and there can be very tough interdepartmental relationships that hinder some work progress.


  2. Helpful (4)

    "a company that was good but sliding to bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Services in Miami, FL
    Former Employee - IT Services in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Miami office is well located. The culture was good I made a lot of good friends there.

    Cons

    The worst thing and most of it's problems revolve around HR. Don't handle layoffs well. Rumors fly out of the department freely. They definitely play favorites. A feeling company wide HR doesn't have your back and it has been proven many times. Organization is lacking and it shows all the way to the bottom. Throw around terms like agile while not knowing how to do it. A feeling of disconnect between management and employees. Management treat employees like children. You get pto but management makes you very uncomfortable to use it.

    Advice to Management

    Star with HR and the rest will slowly start to get fixed. It starts there.


  3. Helpful (5)

    "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Disapproves of CEO

    Pros

    Excellent opportunity to gain experience in the healthcare field since turnover in the entry level positions is high. Pay is accurate and timely.

    Cons

    Huge divide between Leadership and Staff. Accountability has been the focus for years with no significant improvement (better to play nicely with everyone in the sandbox). Silos still exist at every level (Leadership included) making process improvement initiatives nearly impossible to implement. Key personnel spend the majority of their day in poorly organized meetings, leaving employees paralyzed as most non-standard decisions must be made at the management level. New employee on-boarding is atrocious, training is haphazard at best.

    Advice to Management

    Communication is key, but realize employees can smell insincerity a mile away. Employees need to be empowered to make decisions, but need to be trained on how the Corporate Objectives impact their day to day interactions. Too many Corporate Projects with no prioritization (one year there must have been close to 50 ). Too much reliance on external consultants and fat at the VP level. IT Department needs a complete overhaul as they do little to support the growing needs of the organization. Realize that Corporate Culture can not be developed or changed by outsiders. The consensus appears to be that while Gallagher is an excellent orator and financial guru, he has no ability to lead and would undoubtedly be shot by his own men on the field of battle.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Quality Assurance Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Gainesville, FL
    Former Employee - Quality Assurance Analyst in Gainesville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AvMed full-time (More than 5 years)

    Pros

    Excellent Retirement benefits (401K), with corporate matching and a discretional bonus almost every year that is quite generous. Salaries are quite competitve (I can only speak of the professional level) when compared to industry standard. The only problem is if you remain in the same position and same department salary increases will be limited to 1-2% annually at most.
    The employees in the non-exempt positions are phenomenal. They are genuine, hard working people who work extremely hard. They truly become like family in a very short time. They are the heart and soul of the company.

    Cons

    The "Leadership" has no true idea what is truly takes to run the company, nor do they appreciate those that do the work. There are a ridiculous number of Senior Vice Presidents and Vice Presidents, it is truly a case of too many chiefs and not enough indians. You have these men losing $32M/year in their division who won't let you order a calculator because it's too expensive.
    Strong utilization of Consulting Firms, even to determine their own mission and culture. Even following this rather expensive advice, once change begins to be implemented and money begins be expended, the old guard will get nervous, stop all changes and go back to their old ways. A couple of years later the cycle begins again.
    It is important to note that almost all newly hired high level executives fail to stay longer than a year. It takes them no time to see that the pattern they follow makes no real sense.
    Immediate managers are terrified of losing their positions and become ridiculously fanatical about micromanaging you, to the point that you spend more time CYA than actually being able to work. If you are im am exempt position you may well be worked too much. There is no work/life balance.

    Advice to Management

    Appreciate your employees and trust them that they can in fact do what they were hired to do. Do not award management positions out of loyalty but because of ability and merit. Offer better health insurance given that you are a health insurance company.


  6. "Registered nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Registered Nurse Clinical Reviewer in Gainesville, FL
    Former Employee - Registered Nurse Clinical Reviewer in Gainesville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AvMed (More than a year)

    Pros

    Good team and management also good salary

    Cons

    I worked as a term


  7. Helpful (6)

    "Downward Spiral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AvMed full-time

    Pros

    Most employees have a strong work ethic and are very willing to work across the aisle with other departments to improve the Member Experience. The Gainesville HR department is very supportive and approachable.

    Cons

    Talented and experienced employees are let go arbitrarily with little or no severance at the whim of Senior Leadership. Front-line management has no input into these decisions and are left without resources to develop their newer and less-experienced employees.

    Advice to Management

    Do something about your Miami HR department.. Your remaining talent will leave en mass as soon as they can to avoid being the next target. While downsizing may be a necessary evil t o manage operational costs, demoting your management level employees and eliminating your higher-paid experienced work force is gutting this great company.


  8. Helpful (3)

    "proposal coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The Ft Lauderdale location has a very relax working environment, flexible work schedule.

    Cons

    The pay is not great, the system software is deplorable and need a severe overhaul.

    Advice to Management

    The management is needs an overhaul as well


  9. Helpful (5)

    "Archaic environment, systems and management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AvMed full-time

    Pros

    Coworkers are generally nice and helpful. Customer service to members is very good. Salaries and benefits are competitive. Cannot really think of any other pros in working here.

    Cons

    Upper management on a local level (South Florida) is archaic and no longer relevant. At least 10 employees have left the Network area in the past year, many not even lasting a year with the company. Systems are outdated as are internal processes. Human Resources in Miami is worthless in that they do not listen to or properly address employee concerns, and fail to act on repeated complaints. The work environment is extremely depressing - lighting is dark; furniture is old, mismatched and broken; cubicles are all different shapes, sizes and colors; walls are filled with holes and are dirty; many areas have old wood paneling and vertical blinds, half of which are missing or broken. Wall art has to be 20+ years old. The garage and stairwells are extremely dirty and full of cobwebs, and in dire need of cleaning and painting. Of course HR and the Executive Offices are new and well appointed.

    Advice to Management

    Senior Management in Gainesville should realize that if there are repeated complaints and constant turnover in South Florida, then there needs to be a complete overhaul of Upper Management. There are many internal ethical and HIPAA violations, and the company should take immediate action before they are faced with a serious complaint or even lawsuit.


  10. Helpful (1)

    "AvMed Health Plans."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gainesville, FL
    Current Employee - Anonymous Employee in Gainesville, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people I have met while working here are pleasant and, I believe, truly want the organization to grow and prosper. Everyone seems to care about the welfare of others.

    Cons

    I feel as though I am on a ship without a captain. There is no corporate communication of goals or direction. Communications are sent from the Central plan office to clients without the knowledge of account managers, which allows for quite a bit of "blind siding". I have never worked for a company that is this dysfunctional. I feel as though I am surrounded by misfits. No training is provided so you had better know what you are doing before you start. Most of my peers are not willing to share any of their knowledge for fear that you may be looked upon more favorably than they. It's just a weird place. I hate to dog it like this, but anyone thinking about a career here may want to think twice before coming on board. Pay is minimal, performance is not rewarded.

    Advice to Management

    Take pride in your employees. Train them so they can grow into a truly knowledgeable workforce. You are becoming a company of mental midgets. Invest in systems infrastructure and get rid of the pieced together garbage you are currently using. Our customers are demanding it and we had better start delivering. Stop wasting your money on "leadership conferences". They are not working. Demand more of your middle managers regarding operational issues, which do not get resolved. Bring in some new blood and get rid of the dead wood.


  11. Helpful (1)

    "AvMed Health Plans"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Coordinator
    Former Employee - Human Resources Coordinator
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay is pretty good as are the benefits

    Cons

    Management is under qualified and ignorant

    Advice to Management

    Management needs improvement



Showing 10 of 53 reviews
Reset Filters