Availity Reviews
86% would recommend to a friend
(529 total reviews)
Russ Thomas
94% approve of CEO
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Found 529 of over 554 reviews
Updated Oct 18, 2023
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What people are saying about Availity
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great people to work with who continue to help encourage you to grow within the company." (in 49 reviews)
- "The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." (in 15 reviews)
- "It is disheartening to witness favoritism and different standards applied to employees based on personal preferences or relationships." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Availity and is not affected by filters.
- 5.0Sep 15, 2023Anonymous EmployeeCurrent Employee, less than 1 year
Pros
Quick and efficient onboarding. Very welcoming and friendly team! Loads of learning opportunities along with knowledge share from the team, very smart and helpful peers. Mindful, caring managers and leaders allow for great work life balance. Could not be happier with my new role!
Cons
Haven’t experienced any negative aspects.
Availity Response2moThank you for this stellar review. Your comments encompass many of the reasons why Availity is a certified Great Place to Work™ company and a Best Place to Work™ company in several categories. As you have experienced, from day one, you are supported, management is transparent, and a healthy work-life balance is encouraged. Thank you again for sharing your experience. We couldn’t be happier to have you on Team Availity!
- 5.0Jul 11, 2023Project ManagerCurrent Employee
Pros
Very warm welcome at Availity. Unusual and refreshing to have a company who listens and values their new employee input from day 1. The people are super kind and smart. There are huge growth opportunities for employees who want to make an impact.
Cons
Some systems could use updating. There's a lot of unnecessary clicks and slow platforms being used. But it's pretty natural for a company at this stage of growth. Remote culture could use more focus.
1Availity Response5moThank you for this fabulous review! Every Availity associate is vital to the success of this company. Availity is very supportive and provides an all-inclusive environment that encourages open dialog from day one. Availity is continually learning and searching for ways to improve. We appreciate your feedback on the remote culture and will pass this along to the powers that be. We also encourage you to offer suggestions to your manager if you haven’t already. Many thanks for this review. We are so happy to have you on the Availity team.
- 5.0Aug 25, 2023BI EngineerCurrent Employee, less than 1 year
Pros
Up to this point, my experience in this position has been nothing short of amazing! Being part of a greenfield team comes with its own set of advantages and challenges; however, it is undeniably an exhilarating role. Availity boasts incredible benefits, and the harmony between work and personal life is exceptional. The company demonstrates a remarkable commitment to its employees by providing the necessary flexibility to address any personal matters that may arise.
Cons
There seems to be a lot of different tools and applications that teams use differently. Maybe some standardization could help the onboarding the experience. It's also difficult to do anything the way our computers are managed here, which I understand from a compliance/security standpoint!
Availity Response3moThank you for this stellar review. You are on target with the incredible benefits and work-life balance that Availity offers to all associates. These are just a few of the wonderful things that helped Availity to become a certified Great Place to Work™ company. While we are constantly improving, there will be growing pains. We are always open to new ideas, so don’t hesitate to contact your manager with suggestions for improving our processes even more. Thank you again for taking the time to write this review. We are so happy to have you on Team Availity.
- 5.0Sep 7, 2023Anonymous EmployeeCurrent Employee, less than 1 yearMadison, WI
Pros
Availity is growing and there are a lot of opportunities on a variety of teams. Everyone understands the overall goals of the organization. Russ, the CEO, sends out a weekly email to talk about successes and the organizational strategy. Unlimited PTO, 100% remote work for most roles.
Cons
As part of a growing company, there can be challenges, usually with communication and documentation. There is a lot of knowledge in individuals, that hasn't been documented and often processes are just "known".
Availity Response3moMany thanks for this glowing review. We couldn’t agree more about our growth, opportunities for advancement, the company’s transparency starting at the top with Russ Thomas, unlimited PTO, and remote work that creates a healthy work/life balance. These are just a few things that have helped us to continue to be a certified Great Place to Work™ in several different categories. As a growing company, each associate can help us improve our processes. If you haven’t already, please share your suggestions for improvement with your manager. We want to hear your ideas! We thank you again for your review and are so happy you are part of our team.
- 5.0Sep 1, 2023Solutions EngineerCurrent Employee, less than 1 year
Pros
- coworkers and managers are great - I have felt very supported career growth-wise - unlimited PTO - It’s not the “Unlimited PTO but no one ever uses it kind” if you know you know - 401k match - instant benefits on hire - opportunities for advancement in company vertically or laterally
Cons
- parental leave benefits are quite behind the times
Availity Response3moThank you for this delightful review. It is great to see that you are embracing the tremendous benefits that Availity offers starting on day one – unlimited PTO, 401k match, health | vision | dental insurance, and work-station setup – to name a few. When you work here, you enjoy being part of an incredible and diverse team, enjoy a healthy work/life balance, grow your skills, and have the support needed to succeed. Thank you again for your review. We are thrilled you are part of the Availity team.
- 5.0Sep 15, 2023Senior Middleware EngineerCurrent Employee, less than 1 yearPhoenix, AZ
Pros
Great benefits, excellent management and well laid out processes to get work done with ease.
Cons
Havnt seem much of cons yet.
Availity Response2moThank you for your spot-on review. We could not agree more about the benefits, the transparent management, and the processes in place to assist all associates to excel both professionally and personally. We are so happy to have you on our team.
- 4.0Oct 18, 2023Client Service Technical Support SpecialistFormer Employee, more than 1 yearJacksonville, FL
Pros
Bonus, PTO, Schedule Flexibility, Diversity
Cons
Micromanagement, short breaks and lunches, very high call volume, difficult to promote within, as management has their first picks/favorites.
Availity Response5wThank you for taking the time to write this review. We are happy to hear that you enjoyed the yearly bonus, the unlimited PTO, our diverse and inclusive environment, and the flexible schedule while you were at Availity. Call volume at Availity varies, and it can sometimes get busy. Our Client Support Specialists serve a critical function as they assist and delight our customers daily. While the role may be challenging, it can also be a rewarding experience to help our customers solve problems. Promotions happen regularly at Availity, and they are based on associate performance; hiring from within is something we love to do. Neither micromanagement nor nepotism is tolerated at Availity. While accountability is essential, our leaders are there to provide space for innovation and guidance to help every associate on their career journey. We appreciate your feedback and wish you much success in your next chapter.
- 5.0Aug 28, 2023Implementation SupervisorCurrent Employee, more than 1 yearJacksonville, FL
Pros
One of the best employers I have ever worked for. Incredible culture and work life balance that starts from the top down. Innovative and truly cares about its clients.
Cons
I have no cons to share at this moment.
Availity Response3moThank you for this outstanding review. You have hit on some of the high points that make Availity one of those companies that everyone wants to work for! We are excited to have you on our team.
- 5.0Apr 12, 2023Implementation Program ManagerCurrent Employee, less than 1 year
Pros
The interview process was efficient and the timeline was short. This made a great first impression for me. Initial onboarding (equipment, learning about the organization) was also very well run, and I was up and running by noon on my first day. I was assigned an onboarding buddy to help answer all of those questions that come up when you are new. The culture is refreshing. Executive leadership meets with the entire organization frequently, along with department and team meetings where we learn more about the vision and mission of the organization, and how/where we fit.
Cons
Lots a new people, there are documented workflows and product training, however there is a lot to learn that isn't yet covered in the training materials. To thrive in this role, you must be a self starter, not afraid to reach out and ask questions, search out information and develop relationships with colleagues in other departments.
Availity Response7moThank you so much for this exceptional review. Availity’s interviewing and onboarding teams continue refining their processes based on reviews like yours. Our open and inclusive work environment, benefits, work/life balance, and transparent leadership team are just a few of the amazing things that helped Availity become a certified Great Place to Work™ company. Since the healthcare industry is ever-changing, we must do the same, which means as we expand to meet the needs of our customers, there will be some growing pains which include revising our training documentation. The foundation is there to provide each associate with the basic knowledge, then encourage them to take the next step to learn more and ask as many questions as they need to be successful. We are all here to help each other regardless of our department. We appreciate your time and are lucky to have you on our team.
- 2.0Sep 29, 2023TechnologistCurrent Employee
Pros
My team mates are great
Cons
No direction Poor senior leadership Full of buzzwords and catch phrases with no action
2Availity Response2moThank you for your feedback. Part of being a transformational organization is taking criticism and putting it into action. Availity’s leadership team knows that change can be difficult for associates, so they have been discussing change across the enterprise and digging deeper into each group to identify what change means to them. To remain competitive, we must find new ways to drive value back to the organization and accelerate innovation—regardless of our role. This transformation brings a new level of accountability and expectation to all positions, and some of these discussions are challenging. We strive to treat everyone at Availity with kindness and respect, so please share how you feel with your manager or contact your HR business partner for assistance.
Availity Reviews FAQs
Availity has an overall rating of 4.4 out of 5, based on over 554 reviews left anonymously by employees. 86% of employees would recommend working at Availity to a friend and 84% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
86% of Availity employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Availity 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Availity to be career development, culture, benefits and the cons to be senior leadership, management.
