Avalara Reviews | Glassdoor

Avalara Reviews

Updated March 21, 2019
316 reviews

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3.4
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Scott McFarlane
217 Ratings

Employee Reviews

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  1. Helpful (1)

    "Avalara is A-mazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Seattle, WA
    Current Employee - Marketing Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avalara full-time (More than a year)

    Pros

    Overall great culture! For a company with offices around the globe, Avalara puts a lot of effort into helping our teams work together to stay connected. Extremely smart and friendly people work here - we care about each other every bit as much as we care about our customers and it shows! We are encouraged to have fun, think outside the box to find innovative ways to contribute to Avalara's success. Avalara's software positions us as an industry leader in sales tax compliance - it's hard not to be proud of where we are today and the journey it took to get us here.

    Recent improvements in benefits is a huge plus (401K match), moving to our fantastic new office in Pioneer Square consolidated 3 office buildings (to everyone's delight) and it was no surprise to me that we won Geekwire's Geekiest office award for 2018! We are finding ways to be active in our neighborhood and give back to the Seattle community.

    My hard work over the last year was rewarded with a significant pay increase. But pay isn't everything. I feel appreciated every day and that my voice and contributions are valued. Flexible work schedules with opportunities to work from home as needed provide excellent work/life balance. We have a mentor/mentee program in place and new employees are assigned an "Ava Buddy" to help them onboard.

    Our leaders are doing a much better job of communicating with our teams through monthly all-hands meetings. Questions are candid and answers are honest, which everyone appreciates.

    Avalara is a great place to work. Can we improve? Always.

    Cons

    I've read some of the less favorable reviews and quite honestly, I'm surprised -- this has not been my experience. My advice to these folks is to speak up and make your voice heard. We are given every opportunity to do so. Be the change.

    Advice to Management

    Continue along this course of improvement. Your efforts are appreciated! Thank you for listening to us and taking our suggestions to heart.


  2. "Repetition, repetition, repetition."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Efile Processor in Durham, NC
    Current Employee - Efile Processor in Durham, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Avalara full-time (Less than a year)

    Pros

    Great pay for what could easily be outsourced or automated. Work itself is extremely repetitive. Not ideal if you plan on climbing the ladder quickly.

    Cons

    Job will probably be fully automated by 2023.

    Advice to Management

    Relay to the recruiters that this is an eFiler position with zero necessity to have a business degree.

  3. Helpful (1)

    "Where did you find management? From a garage sale?"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Orange is my favorite color

    Cons

    Upper management is running this place in the ground. Middle management were clueless

    Advice to Management

    Leave


  4. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Durham, NC
    Current Employee - Inside Sales Representative in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avalara full-time (More than a year)

    Pros

    Growing company.. plenty of room for advancement

    Cons

    Growing pains, comes with change


  5. "Going in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avalara full-time (Less than a year)

    Pros

    Company is growing up post-IPO and making good decisions
    Management seems to be listening and responding to issues
    Not a lot of red tape for getting things done—opportunity to make an impact and get recognized for it
    Smart, authentic people to work with—you won’t find many tech bros here
    It’s a good time to be in the tax industry and Avalara is positioned well
    Good work/life balance

    Cons

    Cross-team communication and processes are lacking
    May be trying to do too much at once

    Advice to Management

    Focus!


  6. "Good place to work at"

    StarStarStarStarStar
    Current Employee - Tax Analyst
    Current Employee - Tax Analyst

    I have been working at Avalara full-time

    Pros

    Office has great people and decent management

    Cons

    Once in a while have to work weekends, but we get days off to compensate.


  7. Helpful (2)

    "Fun place to do challenging work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Engineering in Seattle, WA
    Current Employee - Director of Engineering in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Avalara full-time (Less than a year)

    Pros

    Growing (recent IPO)
    Lots of market opportunity
    Lots of internal opportunity
    Got everything they need to be another very successful Seattle tech company

    Cons

    Growing pains
    Dysfunctional processes
    Needs some C-level adjustments (they're working on it)

    Advice to Management

    Get real about what counts as "really important" or "urgent"

  8. "A great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Seattle, WA
    Current Employee - Marketing Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avalara full-time (More than 3 years)

    Pros

    In the four years I’ve been working in the marketing department, I’ve seen continual efforts for improvement in employee satisfaction. (Keep in mind the experience at any company will vary drastically based on the team and the level of employee writing the review. Lots of disgruntled ex employees here whose perspectives are drastically different than what I’ve experienced.) Some pros: Recognition and growth opportunities for top performing employees. Flexible remote work opportunities. Great culture and lots of fun and talented co-workers who support each other. Good pay compared to all my past employers. I absolutely love working for Avalara. I feel so lucky and definitely glad I made the move here originally.

    Cons

    Change is a constant, so for those who don’t enjoy adapting to change it can be hard. There are still some challenges with cross team communication and collaboration that the leadership teams are aware of and trying to overcome. Some complicated processes that still can be streamlined to save time - on-boarding and training new employees probably takes longer than it should.

    Advice to Management

    Stay in the know. Skip level meetings are great to be sure you’re getting the full picture of the challenges and needs of all the teams. Keep finding ways to promote from within whenever possible to keep long time employees around. Don’t ever lose the core Avalarian culture that has made us so successful!


  9. Helpful (3)

    "Full Time employee for 7 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avalara full-time (More than 5 years)

    Pros

    Amazing people to work with

    Cons

    Compensation is still Kitsap County wages even though we moved to Seattle


  10. Helpful (12)

    "What once was a great place to work is no more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Sales Manager in Durham, NC
    Current Employee - Partner Sales Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avalara full-time (More than 3 years)

    Pros

    Not many anymore. The software is great.

    Cons

    Seeing new upper management come in and fire a majority of my co workers is concerning. Directors seem to care more about themselves rather than their team. Quota being increased next year after being extremely successful this year, seems like I’m being punished for overachieving. Poor benefits, culture is deteriorating. Career growth is almost non existent internally, they prefer to hire outside.

    Advice to Management

    Start over. Rethink strategy. Put your employees first.