AvalonBay Communities Reviews | Glassdoor

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AvalonBay Communities Reviews

Updated February 14, 2018
380 reviews

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4.3
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AvalonBay Communities President and CEO Timothy J. Naughton
Timothy J. Naughton
239 Ratings

380 Employee Reviews

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Pros
Cons
  • Not the best work-life balance, but that's standard in the industry (in 13 reviews)

  • Not a lot of communication from upper management (in 14 reviews)

More Pros and Cons

  1. "Passionate Company that Cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Consultant in Seattle, WA
    Current Employee - Community Consultant in Seattle, WA
    Recommends

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    At AvalonBay, I have a sense of autonomy and a feeling of gratitude. I never feel under appreciated by my managers and enjoy working with residents every day. I feel like I belong and I feel like I can be heard without judgement. I love the people I work with and the residents that live at my property. The company offers good benefits and is pretty flexible with your work/life balance.

    Cons

    The trainings are great but the initial on-boarding was a little underwhelming. I felt that I was more so thrown into the job and expected to pick it up as I went versus being taught the correct procedures and protocols first.

    Advice to Management

    Please hire more people/property. I work at a very busy property that is considered fully staffed but could use another person in the office.


  2. "Current Community Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Consultant
    Current Employee - Community Consultant
    Recommends

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    Bonus structure
    Friendly positive work environment

    Cons

    Lack of flexibility in hours

  3. "Great Company, People and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time

    Pros

    People and culture are great. Smart, capable people get along and care about each other.

    Cons

    Technology is a struggle. Used Lotus Notes for email up until 1-2 years ago. Other systems are slowly coming to 21st century.

    Advice to Management

    Build infrastructure associates need to be more effective in their jobs (IT, HR).


  4. "Sr. Portfolio Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Portfolio Director in New York, NY
    Current Employee - Senior Portfolio Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities (More than 8 years)

    Pros

    Work/Life Balance, Long term home for people looking to stay with a company for their entire career

    Cons

    Minimal exec professional development training, Inconsistency between department performance standards.


  5. "AvalonBay Communities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Arlington, VA
    Current Employee - Community Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (More than 3 years)

    Pros

    Career advancement very achievable. Positive work culture with values benefits

    Cons

    Additional property in more states would be nice

    AvalonBay Communities Response

    Feb 15, 2018 – Human Resources

    Thanks for your review! So glad you're enjoying working at AVB. You may have heard the news already, but we just recently announced our expansion into the Denver and South FL markets. Exciting stuff!... More


  6. "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at AvalonBay Communities full-time

    Pros

    Stuck to policies and procedures, strives for perfection, paid well, good benefits

    Cons

    micro management from top down, lots of checklists, sucked if performance was not perfect.


  7. "Superintendent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Superintendent
    Current Employee - Superintendent
    Recommends
    Positive Outlook

    I have been working at AvalonBay Communities full-time

    Pros

    Excellent place to work. Avb offers world class training, 401k match, health benefits, education reimbursement, and stocks. You are expected to do your job; not be micromanaging.

    Cons

    I have no cons yet.

    AvalonBay Communities Response

    Jan 25, 2018 – Human Resources

    Many thanks for your review. We're so glad you're enjoying being part of this amazing team. We're grateful for your hard work and for choosing to grow your career at AvalonBay!

  8. Helpful (1)

    "Good Culture, not the best pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Consultant in Washington, DC
    Current Employee - Community Consultant in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    The company has great culture and you do learn a lot. The first Community Manager that I worked with was amazing! Always hands on and no work was beneath her title. Every office that I have worked in has felt like family. Everyone is really nice for the most part.

    Cons

    They literally pay less then every Property management company that I have researched. The discount is also a lot less than most companies. The work load is heavy for what you make and recently CC's have had to worry about maintaining response times that sometimes are unobtainable when you have residents who need your undivided attention.

    Advice to Management

    -Consider reconstruction your salaries and bonus plans.
    -Before the people in VA make big decisions regarding the communities they should spend a day at a busy property. Like a Saturday when there are a lot of walk-in's to see just how busy it can get.
    -The Amazon partnership is awesome, All communities need them.
    -Consider offering your community consultants 1 Saturday off a month as a standard.

    AvalonBay Communities Response

    Feb 15, 2018 – Talent Acquisition Specialist

    Thank you for sharing your thoughts. The team dynamic is an integral part of our lives at AVB and I’m glad you’ve enjoyed working with some great teams and managers. As a former on-site associate, I... More


  9. "Community Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AvalonBay Communities full-time (More than 3 years)

    Pros

    You'll meet some cool people along the way, depending on the neighborhood of your community.

    Cons

    Don't always follow through with action plans.

    Advice to Management

    Promote from within on the office side as often as you do with maintenance.

    AvalonBay Communities Response

    Feb 15, 2018 – Human Resources

    There are a lot of cool and interested people here at AVB, and it seems that teammates strike up friendships here more than anywhere else I've worked. We work hard to provide growth opportunities for... More


  10. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Darien, CT
    Current Employee - Community Manager in Darien, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (More than 5 years)

    Pros

    Avalon truly cares about their employees. The company culture revolves around customer service to our residents. It's more than just a job, it feels like a family.

    Cons

    Working in property management in general can be challenging. You have to wear many hats but I love the experience.

    Advice to Management

    Add additional bench positions.

    AvalonBay Communities Response

    Jan 11, 2018 – Human Resources

    Thank you for sharing. Our business is a challenging one, but we're up to it! Thanks for all you do and for helping to make AVB a great place to work.


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