AvalonBay Communities Reviews | Glassdoor

AvalonBay Communities Reviews

Updated October 5, 2017
169 reviews

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5.0
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AvalonBay Communities President and CEO Timothy J. Naughton
Timothy J. Naughton
136 Ratings

169 Employee Reviews

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Pros
  • AVB is a great collaborative environment where everyone is respectful and honestly concerned with work / life balance (in 33 reviews)

  • great benefits, great team nice company (in 30 reviews)

Cons
  • Not the best work-life balance, but that's standard in the industry (in 12 reviews)

  • I have also seen great employees be pushed out of the company by upper management (in 14 reviews)

More Pros and Cons

  1. Featured Review

    "Growth company where you can make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (More than 5 years)

    Pros

    The size of the company offers the opportunity for everyone to really make a difference, unlike other very large companies where you can get lost among other employees. AvalonBay is a growth company which in and of itself creates excitement and momentum. You feel you are part of something bigger than your job

    Cons

    Sometimes decision making can be overly analytical, but the quality of decision making is proof that it might be worth it.

    Advice to Management

    Invest more in formal leadership development - there are great people that have the raw material to lead the company in the future

    AvalonBay Communities Response

    Apr 3, 2017 – Human Resources

    Thanks so much for your thoughtful review and feedback. I couldn't agree more about AVB being a place where you can really make a difference and feel like you're contributing to the company's... More


  2. Helpful (1)

    "Great teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Supervisor in New York, NY
    Former Employee - Sales and Service Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities full-time (More than 3 years)

    Pros

    Amazing coworkers that are always willing to stay late and help each other.
    Great training from online modules and surrounding co workers.
    Good benefits for dental and medical. You get the regular sick and vacation time off.
    Learn a lot of skills that help in the customer service and sales field.

    Cons

    High goals that affect your commission if you don't meet them.
    Difficult resident issues with noise complaints from the building being wood frame. Also very hard conversations when the rent increases too high during renewals.
    High turnover with staff.

    Advice to Management

    Great company to work for and amazing associates. Everyone works really hard and avalon hires people that really care about their job. The sales goals are sometimes hard to achieve which makes your commission smaller. Renewals can be very difficult to handle when the rents raise too high.

  3. "Avalon puts as much effort into employee satisfaction as they do the customer. (that's rare!)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Project Manager
    Current Employee - Assistant Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    From the office environment to benefits, AvalonBay is top notch. Most companies exert the most effort in marketing & PR, customer satisfaction and of course profit & loss. Avalon does too, but takes it a step further by ensuring the employee is happy and has everything he/she needs to grow and succeed in their position. People above and around me, with more experience, go out of their way on a regular basis to assist me as I learn my way. My work is hard, it is stressful and at times chaotic, but I never wake up in the morning and think "I hate my job". I made a career change to be here, and left a miserable work life behind me. I have ZERO regrets and I'm thankful I stumbled upon AvalonBay.

    Cons

    More extensive training, possibly a online course/tutorial, for the new database software. It took me quite a while to settle in.

    Advice to Management

    Keep it up.


  4. "Amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities full-time (Less than a year)

    Pros

    They take great care of their employees and are very motivating and hands on.

    Cons

    The first of the month is very hectic.

    Advice to Management

    Stay amazing


  5. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    A great company always looking to innovate and how to improve operations as well as putting customers(residents) first.

    Cons

    Systems are a little outdated but they are always updating them. Benefits are more expensive than other companies I’ve worked.

    Advice to Management

    Build a team that focuses on six sigma or continuous improvement in operations to find inefficiencies.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Approves of CEO

    I worked at AvalonBay Communities as an intern

    Pros

    Great people, company culture of caring, teamwork

    Cons

    Certain PODs are not as helpful to their communities


  7. "concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities part-time

    Pros

    great manager who supports the employees

    Cons

    the customers can be rude and disrespectful at times.

  8. "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development in Los Angeles, CA
    Former Employee - Development in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities full-time (More than a year)

    Pros

    AvalonBay’s greatest strength is its culture and work environment. Rather than feeling lost in such a large company, I felt a sense of belonging, and that my efforts had purpose and were appreciated. The executives set the tone of no ego, which creates a culture that is both collaborative and supportive. Combining this with the resources of such a large company, AVB offers an exceptional environment to learn and grow.

    Cons

    There are no downsides of working for AVB.


  9. "promotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Tech in Brooklyn, NY
    Current Employee - Lead Tech in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    great for promoting within the company

    Cons

    no complaints at all at this time


  10. "Well-rounded Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Arlington, VA
    Current Employee - Middle Management in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    Spirit of Caring is real. Partners with American Red Cross to hold on site blood drives and offers a company match during times of disaster. Pays associates their full salary to volunteer at company-sponsored events (Habitat for Humanity builds, ForKids builds, regattas, food packing, etc.)

    Cons

    Compensation a little low in some cases compared to market

    Advice to Management

    Invest more in formal leadership development - there are great people that have the raw material to lead the company in the future.


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