AvalonBay Communities Reviews | Glassdoor

AvalonBay Communities Reviews

Updated October 16, 2017
350 reviews

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4.4
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AvalonBay Communities President and CEO Timothy J. Naughton
Timothy J. Naughton
220 Ratings

350 Employee Reviews

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Pros
  • AVB is a great collaborative environment where everyone is respectful and honestly concerned with work / life balance (in 33 reviews)

  • great benefits, great team nice company (in 30 reviews)

Cons
  • Not the best work-life balance, but that's standard in the industry (in 12 reviews)

  • I have also seen great employees be pushed out of the company by upper management (in 14 reviews)

More Pros and Cons

  1. Featured Review

    "Growth company where you can make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (More than 5 years)

    Pros

    The size of the company offers the opportunity for everyone to really make a difference, unlike other very large companies where you can get lost among other employees. AvalonBay is a growth company which in and of itself creates excitement and momentum. You feel you are part of something bigger than your job

    Cons

    Sometimes decision making can be overly analytical, but the quality of decision making is proof that it might be worth it.

    Advice to Management

    Invest more in formal leadership development - there are great people that have the raw material to lead the company in the future

    AvalonBay Communities Response

    Apr 3, 2017 – Human Resources

    Thanks so much for your thoughtful review and feedback. I couldn't agree more about AVB being a place where you can really make a difference and feel like you're contributing to the company's... More


  2. "Great Benefits, Work Locations"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AvalonBay Communities full-time

    Pros

    Great benefits, competitive salaries, multiple work locations.

    Cons

    None of any material concern.

  3. Helpful (1)

    "Great teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Supervisor in New York, NY
    Former Employee - Sales and Service Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities full-time (More than 3 years)

    Pros

    Amazing coworkers that are always willing to stay late and help each other.
    Great training from online modules and surrounding co workers.
    Good benefits for dental and medical. You get the regular sick and vacation time off.
    Learn a lot of skills that help in the customer service and sales field.

    Cons

    High goals that affect your commission if you don't meet them.
    Difficult resident issues with noise complaints from the building being wood frame. Also very hard conversations when the rent increases too high during renewals.
    High turnover with staff.

    Advice to Management

    Great company to work for and amazing associates. Everyone works really hard and avalon hires people that really care about their job. The sales goals are sometimes hard to achieve which makes your commission smaller. Renewals can be very difficult to handle when the rents raise too high.


  4. "Avalon puts as much effort into employee satisfaction as they do the customer. (that's rare!)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Project Manager
    Current Employee - Assistant Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    From the office environment to benefits, AvalonBay is top notch. Most companies exert the most effort in marketing & PR, customer satisfaction and of course profit & loss. Avalon does too, but takes it a step further by ensuring the employee is happy and has everything he/she needs to grow and succeed in their position. People above and around me, with more experience, go out of their way on a regular basis to assist me as I learn my way. My work is hard, it is stressful and at times chaotic, but I never wake up in the morning and think "I hate my job". I made a career change to be here, and left a miserable work life behind me. I have ZERO regrets and I'm thankful I stumbled upon AvalonBay.

    Cons

    More extensive training, possibly a online course/tutorial, for the new database software. It took me quite a while to settle in.

    Advice to Management

    Keep it up.


  5. "Amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities full-time (Less than a year)

    Pros

    They take great care of their employees and are very motivating and hands on.

    Cons

    The first of the month is very hectic.

    Advice to Management

    Stay amazing


  6. "Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities full-time

    Pros

    Great properties with great residents

    Cons

    Become close with residents and it’s sad to see them go.

    Advice to Management

    Hire great staff.


  7. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    A great company always looking to innovate and how to improve operations as well as putting customers(residents) first.

    Cons

    Systems are a little outdated but they are always updating them. Benefits are more expensive than other companies I’ve worked.

    Advice to Management

    Build a team that focuses on six sigma or continuous improvement in operations to find inefficiencies.

  8. "A Company that understands you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Consultant in Randolph, MA
    Current Employee - Community Consultant in Randolph, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (More than a year)

    Pros

    Avalon ensures that you are not just an employee but a team member. They ensure that we are heard and understood. I have had multiple training classes, but not just from a trainer who has not idea what leasing is like, it has always been from someone who has (or is currently) doing the exact job that I am doing. I love that we can all get together and exchange ideas, concerns and experiences. What is better is that Avalon encourages and sponsors these unions. I feel like I am part of family!

    Cons

    Seems as though some decisions that could easily be made onsite (lower management) are not allowed and take a little longer to get an answer. I have not been here long enough to see the advantage of this.


  9. "concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities part-time

    Pros

    great manager who supports the employees

    Cons

    the customers can be rude and disrespectful at times.


  10. "Leasing agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AvalonBay Communities full-time

    Pros

    Excellent incentive plan great people to work with

    Cons

    A lot of turn over


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