AvalonBay Communities Reviews | Glassdoor

AvalonBay Communities Reviews

Updated March 20, 2017
261 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Timothy J. Naughton
146 Ratings

261 Employee Reviews

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Pros
  • Great work life balance, extremely helpful & consistent support from regional & corporate offices (in 21 reviews)

  • great benefits, great team nice company (in 22 reviews)

Cons
  • Not the best work-life balance, but that's standard in the industry (in 12 reviews)

  • I have also seen great employees be pushed out of the company by upper management (in 12 reviews)

More Pros and Cons

  1. "Employees retention"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AvalonBay Communities full-time

    Pros

    Good benefits and opportunity to be promoted

    Cons

    Managers could have a better training in leadership

    Advice to Management

    Improve relationship between employees and managers


  2. "Maintenance Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Manager in Washington, DC
    Former Employee - Maintenance Manager in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AvalonBay Communities full-time (More than 3 years)

    Pros

    Corporate truly does have a focus on customer service and full understands the needs of maintenance. Additional costs were met with little more than a need for explanation before approval, they understand that maintenance issues come up and need to be addressed. The frowned on the typical management company's method of putting a bandaid on things...Avalon wanted it fixed and fixed right the first time.

    Cons

    Too many of the "senior" team members were promoted based on years of service instead of looking to their more qualified. I don't want to say it was a good ol boys club but many of the Senior Maintenance managers lacked the skills needed for the new age of computers.

    Advice to Management

    You do great in recognizing your shining stars but I would show that recognition with promotions on merit and not just years of service.


  3. "Overall good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at AvalonBay Communities full-time

    Pros

    20% rent discount. Great company culture

    Cons

    Constantly solving mind numbing petty problems.

    AvalonBay Communities Response

    Mar 14, 2017 – Human Resources

    Thanks for your review. It's great to hear you're taking advantage of our associate housing benefit and enjoying the strong company culture at AVB!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Limited Growth Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AvalonBay Communities full-time (More than a year)

    Pros

    AvalonBay recruits great people. Their leasing offices are well staffed with people who provide exceptional customer service, but above all else, every office has a great team.

    Cons

    Very limited opportunities for growth. Do not accept an entry level position with an expectation to rise in ranks quickly. AvalonBay does not have many openings for positions of skilled labor.

    Advice to Management

    Recognize the talent you have and maximize the output from that talent. An employee with management experience working as a CC should be valued much higher that a CC without. Management should actively be engaged in finding roles for their employees that best fit their skill sets and expertise.

    AvalonBay Communities Response

    Mar 17, 2017 – Human Resources

    Thanks for your review. We're very fortunate to have such excellent on-site teams providing first-class customer service every day. As such, our associates deserve support from their management ... More


  6. "Hard work means nothing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AvalonBay Communities full-time

    Pros

    Entry level pay is okay and they love to feed you.

    Cons

    They tell you to prove yourself and you can possibly get a spot on day shift. However people who don't produce but who are "liked" seem to get those slots. While others who literally need day shift are told they can't change shifts due to the business need. They never give bonus checks on time. They fire most of the good quality people too. The turnover rate is crazy. Raises shouldn't be based on classes.

    Advice to Management

    What you are willing to do for workers who produce less offer to those who produce the best.

    AvalonBay Communities Response

    Mar 21, 2017 – Human Resources

    Thank you for your review and I'm very sorry to hear your experience thus far at AvalonBay has not been a more positive one. Your feedback will be shared internally and I encourage you to reach out ... More


  7. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Maintenance Technician in Mountain View, CA
    Former Employee - Lead Maintenance Technician in Mountain View, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AvalonBay Communities full-time (More than 5 years)

    Pros

    Good work life balance
    Good Benifits
    Good people
    Employee recognition

    Cons

    None that deterred me away

    Advice to Management

    Give all employees opportunities to receive bonuses.


  8. "This place is a joke"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Nassau, NY
    Former Employee - Consultant in Nassau, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AvalonBay Communities full-time (Less than a year)

    Pros

    NThere is absolutely nothing good about working here - unless you count the eye candy in the office

    Cons

    Idiots, blowhards, morons, no morale,

    Advice to Management

    Get a clue


  9. "One of the best in the industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AvalonBay Communities full-time

    Pros

    Strong company culture, values, amazing co-workers, good benefits, growth and transfer opportunities

    Cons

    Not the best work-life balance, but that's standard in the industry. Rent discount is not the best, but is standard, as well

    Advice to Management

    Promote from within and recognize top producers with tangible rewards

    AvalonBay Communities Response

    Feb 10, 2017 – Human Resources

    Thanks very much for your review and I'm glad to hear you enjoyed your time with the AVB team. Your feedback will be shared with leadership as we're always looking for better and new ways to engage ... More


  10. "Variety of Advancement Oppurtunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge in Arlington, VA
    Current Employee - Concierge in Arlington, VA
    Recommends
    Approves of CEO

    I have been working at AvalonBay Communities full-time (Less than a year)

    Pros

    I like how diverse this company is and that they're bi-coastal and different positions are available for career growth.

    Cons

    I dislike that if someone calls out from their shift that's your relief, you have to stay at the desk until coverage is found and that's unfair because I have kids that need to picked up form daycare and I shouldn't have to be late leaving due to someone else's problem.

    AvalonBay Communities Response

    Mar 21, 2017 – Human Resources

    Thanks very much for your review. I really appreciate the diversity and emphasis on growth and development fostered at AVB as well. I also admire the unyielding commitment we show our customers and ... More


  11. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Arlington, VA
    Current Employee - Project Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AvalonBay Communities full-time (More than 5 years)

    Pros

    By far, the best culture I have ever worked in. The company does all it can to promote from within and advance the careers of associates.

    Cons

    Highly analytical environment, particularly in Arlington. Can be difficult to keep up with.

    Advice to Management

    Keep up the great work. You've built a great company.



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