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AvalonBay Communities Reviews
Updated Feb 1, 2023
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Found 910 of over 957 reviews
75% Recommend to a Friend
78% Approve of CEO
Found 906 of over 957 reviews
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Recommend to a Friend
Approve of CEO
Benjamin W. Schall
75 Ratings
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Ask a QuestionTop Review Highlights by Sentiment
Pros
- "The company has a great culture and shows appreciation for its people and their effort." (in 51 reviews)
Cons
- "Prior to Avalon, I had a clear idea of my 'road map to success' and upper management was amazing." (in 20 reviews)
- "Many managers don't have customer service skills and lack communication skills with employees as well." (in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of AvalonBay Communities and is not affected by filters.
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- Current Employee, more than 5 years★★★★★Featured Review
Great Company to Work For
Feb 1, 2023 - Concierge in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
I have been working part time for AVB for 7 years. I have nothing but great things to say about them. From the CEO on down to the managers on site. Whenever I had a problem, they jumped on it and corrected it right away. They treat you fairly. Be a good employee and they will be good to you.
Cons
The only thing I can think of is that they do not have properties in the South or Midwest. They tend to be in very high COL states but that's okay. That is their business model.
Continue reading - Current Employee, more than 10 years★★★★★
AvalonBay 12 years and running!
Feb 1, 2023 - Sales and Service Supervisor in Avalon, Clayton, Optional[GA]RecommendCEO ApprovalBusiness OutlookPros
Great benefits. Loving community of associates that care. Managers that are forward thinkers and career team builders.
Cons
I have no-cons. Only benefits and personal growth at my time here.
- Current Employee★★★★★
Pros
Solid benefits - great culture
Cons
Steady work - but can be slower than other industries at times
Thank you for taking the time to write a review about your experiences at AVB! We appreciate feedback and will use this to improve our associate's experience. It would be helpful to gain additional information regarding the pace of work, as we aim to ensure our associates are fulfilled in their work. Please contact avalonbayhumanresources@avalonbay.com if you are comfortable doing so.
- Current Employee, more than 8 years★★★★★
Great Company to Build a Career With
Jan 12, 2023 - Senior DirectorRecommendCEO ApprovalBusiness OutlookPros
Very inclusive, collaborative, and providing ample opportunities for growth.
Cons
The company can sometimes be bureaucratic in nature but that comes with being such a large nationwide corporation. The key is to network internally and find your core allies to grow.
AvalonBay Communities Response
Human Resources Coordinator
Thank you for taking the time to write a review about what makes AvalonBay a great place to work. I hope you continue to enjoy your time here at AVB! If you do have additional feedback, please contact avalonbayhumanresources@avalonbay.com to share.
- Current Employee, more than 8 years★★★★★
no comment
Jan 10, 2023 - Sales and Service Supervisor in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Share some of the best reasons
Cons
Hours of operation. No flexibility to work from home.
AvalonBay Communities Response
Human Resources Coordinator
Thank you for providing feedback, and for being a long-time associate at AVB! We understand that no company is perfect and we work hard to make sure that our associates are happy. If you would like to provide more feedback about your experience, you can reach out to your HR manager or contact myself at avalonbayhumanresources@avalonbay.com.
- Former Employee, more than 1 year★★★★★
Pros
Great company to work for, learned a lot from colleagues
Cons
not really, had very good experience
AvalonBay Communities Response
Human Resources Coordinator
Thank you for your feedback! It is wonderful to hear you had a great experience at AVB. We wish you well in your next endeavor!
- Former Employee, more than 1 year★★★★★
Good used to be Great
Jan 20, 2023 - Concierge in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Diversity. There is definitely someone there that will look like you.
Cons
Communication. It gets muddy somewhere between Corporate and the properties.
AvalonBay Communities Response
Human Resources Coordinator
Thank you for taking the time to write a review about your experience at AVB. Communication is a topic that our associates have repeatedly asked for improvement on, and we are absolutely taking action on those concerns. Not only have we began sending weekly newsletters of all the important need-to-knows, we are also bringing back AVBTalks beginning this week!
- Current Employee★★★★★
Pros
Great bonus structure and benefits. Great work environment
Cons
Minor things that are manageable to handle
AvalonBay Communities Response
Human Resources Coordinator
Thank you for providing a review of your experience at AVB! If you would like to share anything additional, you can contact avalonbayhumanresources@avalonbay.com.
- Former Employee★★★★★
Pros
Culture very open and accommodating
Cons
Be aware that employees get sick
AvalonBay Communities Response
Human Resources Coordinator
Thank you for providing your feedback! It is wonderful to hear you enjoyed AVB's culture, as it is one of our most valued aspects.
- Former Employee, more than 3 years★★★★★
Pros
Maintenance team was nice Flexible schedule Tuition reimbursement
Cons
No parts to do the job On call was stressful Leaks everywhere
AvalonBay Communities Response
Human Resources Coordinator
Thank you for providing perspective on your experience with AVB. We are happy to hear you utilized our benefit of tuition reimbursement! Additionally, it would be helpful to learn more about your experience as a Maintenance Tech II, and the resources you may not have had access to (parts). Please contact avalonbayhumanresources@avalonbay.com to discuss further.
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AvalonBay Communities Reviews FAQs
AvalonBay Communities has an overall rating of 3.8 out of 5, based on over 957 reviews left anonymously by employees. 75% of employees would recommend working at AvalonBay Communities to a friend and 69% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
75% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AvalonBay Communities 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at AvalonBay Communities to be culture, career development, benefits and the cons to be senior leadership, management, compensation.
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Human Resources Coordinator