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Avantguard Monitoring

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Avantguard Monitoring

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Avantguard Monitoring Reviews

Updated Aug 1, 2022

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Found 229 of over 231 reviews
4.5
89% Recommend to a Friend
Avantguard Monitoring CEO Steve Richards
86% Approve of CEO

Found 229 of over 231 reviews

4.5
89%
Recommend to a Friend
86%
Approve of CEO
Avantguard Monitoring CEO Steve Richards
Steve Richards
58 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "If you are on graves it can be more difficult to get time off even if requested far (4 months) in advance.(in 11 reviews)
  • "There is always someone who has something bad to say, and some things could certainly be run better, but the management is always open to new ideas, and are very receptive to innovation.(in 9 reviews)
  • "Upper management was distant and refused to listen to anyone there.(in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Veteran Status

This rating reflects the overall rating of Avantguard Monitoring and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Great Company!

    Jun 21, 2022 - Forklift Operator in Rexburg, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - easy to work with - good benefits - easy to trade shifts

    Cons

    - Certain scheduled times for shifts

    Continue reading
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  2. 1.0
    Former Employee

    Decent place, very much a college town employer

    Aug 1, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Has a lot of potential.

    Cons

    They are an older company that has been acquired and is unwilling to move into more progressive ways of working. They are trying to be an up and coming company but are stuck with older traditions, some of which results from old thinking by the remaining upper management and execs. New ideas had a hard time getting traction. If you had been there a long time or were buddies with someone who had been, you could be a part of the management cliques. Otherwise it was hard fitting in as a new employee. Also big sticklers about pay and money. Parties and culture/swag felt cheap and very budget strict. Didn’t feel in line with current employment trends so they seemed to be losing good talent because they wouldn’t budge on salaries. A lot of what the HR policies and methods did were centered around college lifestyle, which didn’t work as well for regular salary employees. The bonus structure was not friendly and came with “fine print” that wasn’t well explained.

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  3. 4.0
    Current Employee, more than 1 year

    Great place to work in college

    Jun 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible, a great place to grow if your looking to grow through a company

    Cons

    Customers can be very mean

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  4. 5.0
    Current Employee, more than 1 year

    A real grind.

    May 25, 2022 - Operator in Ogden, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent Pay, close to campus, remote options.

    Cons

    Crazy workload at times... and customers can be rude.

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  5. 4.0
    Former Employee

    Fast paced environment where you feel good trying to help people

    Jun 5, 2022 - Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Because they are open 24 hours, you have a wide range of shifts that you can work. The flexibility is nice. The leaders were also very caring they did a nice job of having raffles and fun incentives to hit your goals.

    Cons

    Mentally it could be tough calling people all day that were angry with you. It's a face paced environment that can be mentally and emotionally taxing.

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  6. 5.0
    Current Employee, less than 1 year

    Top Notch Employer!

    May 20, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Culture. Lots of growth opportunities. professional atmosphere but in a relaxed why. structured. trusting. The list could go on and on.

    Cons

    Wish we had a 4 day work week and of course like most people a little more cash would be nice but I understand.

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  7. 5.0
    Former Employee, more than 3 years

    Excellent workplace culture

    May 12, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They take care of people. It’s obvious with their outward facing culture but it really matters internally and they genuinely do.

    Cons

    The weather is unpredictable at times.

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  8. 1.0
    Former Employee, more than 1 year

    We DO NOT Care F.I.R.S.T.!!!!

    Jun 15, 2022 - Customer Service Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay. Flexible Schedule - 30 Days Out. Benefits(if you can take advantage of them). Remote work - if they like you(but subject to change company wide). Give you motivation to pursue a more fulfilling career.

    Cons

    Bureaucratic red tape - You will continually be asked to sign form after form to which they will leverage in following meetings). Inexperienced Middle Management - Myself and other operators were uncomfortable with their immediate boss. "We Care First" - Irony. You are expected to act as a robot leaving voicemail after voicemail and following a script that will inevitably send callers through a call loop where they will not get help from the dealer who sold them the system. Employee Turnover - One week you will see familiar faces in person or over the chat system and then next you will find them removed from the database and their name completely erased. Corporate Culture - Disney adults, creepy management, awkward/forced "parties," value through extrinsic motivation Fired a pregnant colleague before they would have to provide maternity leave.

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  9. 5.0
    Former Employee

    Great place to work

    May 2, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great salary and great work environment

    Cons

    It is fast paced and it was difficult to get additional management positions

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    Avantguard Monitoring Response

    Talent Acquisition Manager

    Thanks for the review! We're glad to hear you enjoy working at AG and hope we can help find that great growth opportunity for you in the future.

  10. 5.0
    Current Employee, less than 1 year

    Great place to work!!

    Apr 24, 2022 - Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love working here! Its so professional and everyone here is so welcoming. There are so many opportunities offered.

    Cons

    I do not see any issues with working here at all.

    Be the first to find this review helpful

    Avantguard Monitoring Response

    Talent Acquisition Manager

    Thank you for your review! We're so glad to hear you're enjoying your role. Thank you for everything you do to make AG great, please let us know if there is ever anything we can do to make your time here even better.

Viewing 1 - 10 of 229 Reviews
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Avantguard Monitoring Reviews FAQs

Avantguard Monitoring has an overall rating of 4.5 out of 5, based on over 231 reviews left anonymously by employees. 89% of employees would recommend working at Avantguard Monitoring to a friend and 82% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Avantguard Monitoring employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Avantguard Monitoring. This rating has decreased by -2% over the last 12 months.

89% of Avantguard Monitoring employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Avantguard Monitoring 4.4 out of 5 for work life balance, 4.7 for culture and values and 4.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Avantguard Monitoring to be culture, career development, coworkers and the cons to be management, benefits.

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Glassdoor has 231 Avantguard Monitoring reviews submitted anonymously by Avantguard Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if Avantguard Monitoring is right for you.