Avaya Reviews in Denver, CO | Glassdoor

Avaya Denver Reviews

Updated September 16, 2017
205 reviews

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Denver, CO Area

205 Employee Reviews

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Pros
  • Good work-life balance and overall quality employees (in 163 reviews)

  • Flexible work hours and work from home option on need basis (in 146 reviews)

Cons
  • No work/life balance as you climb the corporate stairs (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 71 reviews)

More Pros and Cons

  1. Helpful (4)

    "Avaya needs C Level leadership change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I cannot in honesty put anything in Pros at this point in time.

    Cons

    CEO and many other high in leadership lead by fear based management. Stick always.
    That approach is with customers and employees as well, despite what they claim.
    Layoffs often.High debt. Poor bond rating.
    No real plan to pull out of serious decline.

    Advice to Management

    To owners and board. Change out the C Level. Probably too late...


  2. Helpful (5)

    "Manager"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Manager in Denver, CO
    Current Employee - Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I have been working at Avaya full-time (More than 10 years)

    Pros

    There used to be a lot of great reasons to work @ Avaya but now the only reason is because pay is good.

    Cons

    The leadership has no idea what they are doing. They want to outsource everything to low cost geography which means outside of the US.

    Everyone wants to just check something off their list regardless of how well trained, documented or understood within the company which impacts customer service.

    There are way to many Directors & VP's.

    Our CEO and leaders have truly made this company a mess especially when they purchased Nortel. We are losing lots of revenue and large customers because the leaders are to focused on cutting cost instead of really looking at why we are losing the revenue and fixing it.

    They need to realize a company this large cannot be outsourced to contractors and that is why we are losing so much and the future does not look very good for Avaya employees or customers.

    Advice to Management

    Stop outsourcing your employees, have some integrity and get rid of some directors as we don't need that many. Stop trying to run the business like they did @ Nortel because that obviously didn't work out for them as they went bankrupt.

  3. Helpful (5)

    "Lowly worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Thornton, CO
    Current Employee - Anonymous Employee in Thornton, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time

    Pros

    Great people to work with

    Cons

    Just called all non-quota caring employees back into the office, regardless of distance. 401(k) is atrocious. Healthcare rates are skyrocketing. Constant turn in leadership, senior execs bring in their people and when they leave new people come in it's a merry-go-round. Some really good leaders have been forced out.

    Advice to Management

    Stop the constant changing, listen to the lower-level people who actually see what happens in the company. Listen to the employees who work 12+ hrs. a day from home and respect that instead of making them go back into an office.


  4. Helpful (1)

    "Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Denver, CO
    Current Employee - Inside Sales in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great product lines and very loyal customers

    Cons

    Leadership changes at the executive level occurs ever 6 months or less. Stability is lacking. The ability to follow through on one direction for more than 6 months would add value.

    Advice to Management

    long and protracted focus on goals will drive growth and confident


  5. Helpful (1)

    "Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Denver, CO
    Former Employee - Software Engineer in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Work is challenging, which means you are constantly learning and growing skills.

    Cons

    The metrics are such that only an employee with superpowers can maintain a decent rating. Almost no one can exceed expectations.

    Advice to Management

    Get real. Employees need to feel they are accomplished. You can only hold the carrot out on a stick so long before they look up and see who's holding the stick.


  6. Helpful (1)

    "Supply Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Manager in Denver, CO
    Former Employee - Supply Chain Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya (More than a year)

    Pros

    Gained extensive experience in supply chain working with global internal and external stakeholders, intelligent workforce willing to get the job done

    Cons

    Broken processes (always reinventing the wheel at NPI), attrition rate severely compromised lack of knowledge, people overworked

    Advice to Management

    invest in quality system to get processes under control; stop getting involved in day-to-day operation and strengthen the strategic outlook of the company.


  7. Helpful (4)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member of Technical Staff in Westminster, CO
    Former Employee - Member of Technical Staff in Westminster, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya (Less than a year)

    Pros

    Good pay, interesting working on highly reliable telecom enterprise equipment looking to find next generation solutions

    Cons

    Security. The future of the company is in question. The US presence has been in a downward spiral for quite some.

  8. Helpful (6)

    "Former Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Architect in Denver, CO
    Former Employee - Architect in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya (More than 5 years)

    Pros

    Great peers. Solid team work and great depth of knowledge.

    Cons

    Management lacked direction. Constant change of objectives and no consistent vision

    Advice to Management

    Stop and listen to the people who are working with your customers. You might learn something.


  9. Helpful (3)

    "Avaya"

    StarStarStarStarStar
    Former Employee - Design Engineer in Denver, CO
    Former Employee - Design Engineer in Denver, CO

    I worked at Avaya full-time

    Pros

    Good people, good Union, good to work in CO, good products, good pay, good network, good labs, good cafeteria, good parking.

    Cons

    Poor mgt, poor marketing, poor stock returns, deadbeat customers, very poor management, management so bad that I could write twenty words about that

    Advice to Management

    Raise everyone's wages by twenty five per cent except for upper management pay which should be reduced by around oh say forty or fifty per cent.


  10. "Great team environment and flexible work hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Engineer Intern in Thornton, CO
    Current Intern - Software Engineer Intern in Thornton, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya as an intern (Less than a year)

    Pros

    Good work-life balance and good people to work with.

    Cons

    I don't see any cons as such with Avaya. It is a good company to work for.


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