Avaya Reviews in New York, NY | Glassdoor

Avaya New York Reviews

Updated August 17, 2017
31 reviews

Filter

Filter

New York, NY

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
22 Ratings

31 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good work-life balance and overall quality employees (in 159 reviews)

  • Flexible work hours and work from home option on need basis (in 145 reviews)

Cons
  • Less Pay hikes and high workload and less work-life balance to most if not all teams (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 71 reviews)

More Pros and Cons

  1. "Awesome Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Solutions Architect in New York, NY
    Former Employee - Advanced Solutions Architect in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Avaya full-time (Less than a year)

    Pros

    Great to work at Avaya.

    Cons

    None I can think of.


  2. "Terrible ladership ruined an industry leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in New York, NY
    Former Contractor - Anonymous Contractor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya as a contractor (More than a year)

    Pros

    Good products / hardware and market share

    Cons

    Terrible leadership, support, and outscourcing out of the US

  3. "Contact Center Engineer"

    StarStarStarStarStar
    Current Contractor - Anonymous Contractor in New York, NY
    Current Contractor - Anonymous Contractor in New York, NY

    I have been working at Avaya as a contractor

    Pros

    Technology, Contact Center, Customer Service & process are key to success

    Cons

    workload projects being sent overseas sometimes can be challenging


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than a year)

    Pros

    Good work environment and office

    Cons

    nothing to tell for nagative

    Advice to Management

    good


  5. "Toxic enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in New York, NY
    Former Employee - Regional Sales Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    strong technology funnel and product pipeline

    Cons

    constant pressure on company finances , ill conceived managment attempts to turn things around. out of touch senior leadership.

    Advice to Management

    pay more attention to employee suggestions


  6. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    Great People and good products

    Cons

    Expect too much from employees. no work life balance

    Advice to Management

    Treat employees better. they work hard for you


  7. Helpful (4)

    "Profesional Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Professional Services Consultant in New York, NY
    Former Employee - Professional Services Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    Name recognition but that was starting to fade

    Cons

    No direction, management need to recognize employees. Call Center Business once a star now a fading dim flashlite. Vacation went away, work until you get everything done. No shining examples of employees anymore. Talent leaving in busses each day. Don't know why anyone would even stay. Looking to sell off businesses to save company but the boat is sinking. Everyone left is bailing. Tons of realestate stuck everywhere. To find corp offices look for where CEO is hiding.

    Advice to Management

    Let my people go

  8. Helpful (4)

    "Tough culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Manager in New York, NY
    Current Employee - Global Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya (More than a year)

    Pros

    Pays well, smart folks if you can get them to help you, true global company. Most folks work from home.

    Cons

    Terrible leadership, no guidance where to go when you need something, very tough place to succeed and move up the ladder.

    Advice to Management

    Get some good leadership in place and create positive culture.


  9. "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in New York, NY
    Current Employee - Regional Sales Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    Pros

    Positive work environment,and opportunity to work with Business's to provide solutions that help companies grow

    Cons

    Changing technology having negative impact on traditional voice and data networks

    Advice to Management

    Always embrace new technologies to help business's grow


  10. Helpful (2)

    "Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in New York, NY
    Former Employee - Senior Program Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time

    Pros

    Was a great company to work for with very smart colleagues. Great customer base

    Cons

    Upper management seem incapable of keeping the company on a good track

    Advice to Management

    Change leadership starting at the top


Showing 31 of 1,986 reviews
Reset Filters