Avaya Reviews | Glassdoor

Avaya Reviews

Updated December 9, 2018
2,131 reviews

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3.1
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Jim Chirico
90 Ratings

Employee Reviews

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  1. Helpful (1)

    "Kunal's Review of Avaya as a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Verona, NY
    Former Employee - Network Engineer in Verona, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    - Very collaborative: My entire team, including other network engineers and my manager, stayed up to date on a weekly basis. We also worked together to solve issues on many occasions.

    - Very available: The networking team was available most of the time to help share information and solve problems.

    Cons

    Not many bad sides, except that the Avaya networking team got sold off due to Avaya's debt restructuring process.

    Advice to Management

    Keep it up!


  2. "Lack of leadership"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time

    Pros

    Good salaries
    Interesting work during the transition period

    Cons

    Uncertainty
    Lacking clear strategy from leadership
    Lack of staff resources

  3. "Client Relations"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work Life Balance is great

    Cons

    Fear for job - downsizing

    Advice to Management

    Keep the good loyal employees


  4. "Account Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA

    I worked at Avaya full-time (Less than a year)

    Pros

    I was there prior to the Chapter 11 Filing and there weren't many.

    Cons

    Overworked, unhappy employees dropping weekly. No 401k company match - it was based on profit and there wasn't any.


  5. Helpful (1)

    "Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time

    Pros

    Great work life balance. Ability to work on multiple projects and cross functional teams.

    Cons

    Constant change in leadership with no real mission or vision for the company. Company in financial trouble. No salary increases for years, bonus payout no where near target even for high performers.


  6. "Services Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Avaya full-time

    Pros

    Good Employees to work with

    Cons

    Very disorganized, poor support programs


  7. "Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Arlington, VA
    Current Employee - Senior Director in Arlington, VA
    Neutral Outlook
    No opinion of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    Flexible hours and ability to work VO

    Cons

    Hard work and lots of change

  8. Helpful (1)

    "No place to go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time

    Pros

    Great people who are truly dedicated to the company.

    Cons

    CEO is not the right person for the job. Leadership has no clear direction nor message to the teams

    Advice to Management

    Get more in line to the needs of your teams and stop the stories of how the employees are the most important thing.


  9. Helpful (1)

    "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Work culture, Work life balance

    Cons

    Not very good management, Need to work on innovation


  10. "system engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers were very skilled. You have a job.

    Cons

    All of the above. Very political.

    Advice to Management

    No use.