Avaya Reviews | Glassdoor

Avaya Reviews

Updated August 19, 2018
2,090 reviews

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3.2
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Jim Chirico
66 Ratings

2,090 Employee Reviews

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Pros
Cons
  • "No work/life balance as you climb the corporate stairs" (in 46 reviews)

  • "Lack of personal consideration, pressure to bill project closure from senior management" (in 72 reviews)

More Pros and Cons

  1. Helpful (1)

    "Kunal's Review of Avaya as a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Verona, NY
    Former Employee - Network Engineer in Verona, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    - Very collaborative: My entire team, including other network engineers and my manager, stayed up to date on a weekly basis. We also worked together to solve issues on many occasions.

    - Very available: The networking team was available most of the time to help share information and solve problems.

    Cons

    Not many bad sides, except that the Avaya networking team got sold off due to Avaya's debt restructuring process.

    Advice to Management

    Keep it up!


  2. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Phoenix, AZ
    Former Employee - Sales Support in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Avaya full-time (Less than a year)

    Pros

    Avaya is a Great place to work

    Cons

    Lot of lay offs in the past few months

  3. "Good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technician in Oklahoma City, OK
    Former Employee - Senior Technician in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Good pay and vacation, health benefits.

    Cons

    Training program is not geared towards technicians

    Advice to Management

    Listen to your technicians as they are constantly in contact with the customer.


  4. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than a year)

    Pros

    Balance life between work and family

    Cons

    Nothing right now with me


  5. "How management ruined a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Distinguished Member of Technical Staff in Westminster, CO
    Former Employee - Distinguished Member of Technical Staff in Westminster, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Once had extremely qualified staff with years of experience.

    Cons

    Top level management took a company that was a market leader down the tubes. Big salaries at the top while the bean counters got rid of staff that knew the products and replaced with cheap overseas employees that didn't know the product, often didn't care and were really not that good.

    Advice to Management

    Sell Avaya to Cisco


  6. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya full-time

    Pros

    Great work culture. Great Managers and Directors.

    Cons

    Needs more structuring and benefits.


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    Great team and co-workers - good energy

    Cons

    Direction changes and leadership change - don’t get stuck in the water cooler tall

    Advice to Management

    Keeping teams motivated and moving forward - exciting times @ Avaya!!

  8. "Sr Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya full-time (More than 3 years)

    Pros

    Compensation and work life balance

    Cons

    Management needs to be improved


  9. "Consider working somewhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Santa Clara, CA
    Former Employee - Senior Software Engineer in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Really enjoyed the people. The work was also good. Interesting projects

    Cons

    Couldn't take the environment any longer. Constant layoffs.

    Advice to Management

    Treat your emplyees better. Instead of eyeing your bonus


  10. Helpful (1)

    "Trying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Avaya full-time

    Pros

    out of ch 11 and management will have your back

    Cons

    benefits, raises, too much politics

    Advice to Management

    pay your people their worth!


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