Avaya Reviews | Glassdoor

Avaya Reviews

Updated June 18, 2018
2,059 reviews

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3.1
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Jim Chirico
53 Ratings

2,059 Employee Reviews

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Pros
Cons
  • "No work/life balance as you climb the corporate stairs" (in 46 reviews)

  • "Lack of personal consideration, pressure to bill project closure from senior management" (in 72 reviews)

More Pros and Cons

  1. "Kunal's Review of Avaya as a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Verona, NY
    Former Employee - Network Engineer in Verona, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    - Very collaborative: My entire team, including other network engineers and my manager, stayed up to date on a weekly basis. We also worked together to solve issues on many occasions.

    - Very available: The networking team was available most of the time to help share information and solve problems.

    Cons

    Not many bad sides, except that the Avaya networking team got sold off due to Avaya's debt restructuring process.

    Advice to Management

    Keep it up!


  2. "Senior Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya full-time

    Pros

    Great benefits, collaborative environment

    Cons

    Outdated technology, inability to innovate

  3. "Love it !"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time

    Pros

    Very Happy with my time here

    Cons

    Nothing I can think of


  4. "Avaya not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Durham, NC
    Former Employee - Manager in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Some real good folks to work with day to day,

    Cons

    senior management is ham stringed by the executives. Looks as though it will go the course of Nortel. Emergence from chapter 11 was positive but new CEO began to reload top heavy rather than with the folks that really do the work and have the pulse on the market and clients.

    Advice to Management

    stop getting rid of your top talent just to hit the numbers $$$$.


  5. "Very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in India, TX
    Former Employee - Anonymous Employee in India, TX
    Recommends

    I worked at Avaya full-time (More than 8 years)

    Pros

    Lots of opportunities. Good technical skills

    Cons

    Growth path is limited

    Advice to Management

    Look long term


  6. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Good technical people to work with

    Cons

    Leadership is lacking respect from employees


  7. "Some good, a lot of bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    - Gave me good opportunities to advance my career in multiple areas of the business
    - There are many smart people and tight-knit teams left at Avaya
    - Some of my managers were truly amazing and supportive
    - Good products
    - Decent pay, benefits got better after exiting Ch11

    Cons

    - Declining revenues which they're struggling to reverse
    - Culture is zapped, people are mentally exhausted and over it
    - The company is always looking for ways to cut headcount and have been heavily targeting the US as they've been unable to move the needle in Europe at all
    - The Sales Org has a few shleps who have no business running large accounts. Some will stifle your natural career progression to protect their own jobs once it's clear that you're better than them
    - Dishonest and deceiving HR practices
    - Micromanagement from some managers

    Advice to Management

    Keep working to steer Avaya in the right direction, slowly but surely it will get better. I really hope Avaya starts growing again and/or merges with a company that can take it to the next level.

  8. "My management is great but the direction is still unknown."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Atlanta, GA
    Current Employee - Sales Engineer in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than 5 years)

    Pros

    Lots of technology to focus in on. There are so many holes in knowledge, you can become an expert and depended on very quickly. New EC was a great start but have begun to bring back old faces.

    Cons

    Cloud is weak and makes for a difficult conversation. Raises are non-existent and I have not seen a bonus in 8 years although I am rated at the top of the the ranking.

    There are so many hole that you are likely the only person that can answer the question, completely. Lost of smart people but very few who have a grasp of the entire technology solution. Old faces starting to be hired back is creating unknowns. Have they learned new ideas and come back or is it the same ole mess?

    Advice to Management

    You have great people and salaries are old. Start rewarding those that are a positive influence. Don’t restrict the compensation because some are taking advantage. Manage those people out of the business.


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Interesting technology that can save customers business problems

    Cons

    High pressure sales environment. Bad support.


  10. "Once was a great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior CSE Tech
    Current Employee - Senior CSE Tech
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    Benefit ( Medical ) are the best anywhere and at little cost to employees, Technology advancements in telecommunications.,

    Cons

    You are just a number to upper management no matter what you bring to the table. No support from above. Request fall upon deaf ears. Frequent lay-offs about every 6 months.

    Advice to Management

    Listen to your employees and customers... without them the company will fail. You can't keep bleeding employees and customers and expect to still have a future


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