Avaya Reviews | Glassdoor

Avaya Reviews

Updated January 11, 2018
1,981 reviews

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3.0
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Jim Chirico
11 Ratings

1,981 Employee Reviews

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Pros
Cons
  • No work/life balance as you climb the corporate stairs (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 71 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fantastic....Until it wasn't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Avaya full-time

    Pros

    Great co workers, challenging work, feeling of accomplishment, like we were making a difference

    Cons

    Management is a disaster, chapter 11 restructuring ended many careers, too much focus on filling in the blanks and admin busy work instead of fixing things and taking care of the customer


  2. "Growing the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Account Manager in Sacramento, CA
    Former Employee - Key Account Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time (Less than a year)

    Pros

    We are out of the bankruptcy

    Cons

    Our image is tarnished and difficult to repair

    Advice to Management

    Develop a culture.

  3. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Avaya full-time

    Pros

    Product, partner community, global attitude, new CEO

    Cons

    Lost sight of operational excellence in the pursuit of saving money

    Advice to Management

    Stay with what you have always done best.


  4. "Senior Solution Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solution Architect in Morristown, NJ
    Former Employee - Senior Solution Architect in Morristown, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Avaya full-time (More than 5 years)

    Pros

    Technical focus company.
    Less Politic.
    Flexible Commute.

    Cons

    Unstable financial situation. Hustle company culture.

    Advice to Management

    Stabilize the company's finance. Preserve the know how of all internal systems.


  5. "Tread carefully"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 5 years)

    Pros

    They're are still some good people left here

    Cons

    They tried to make profit by cutting costs, that never works. Would micro manage expenses etc.

    Advice to Management

    Loosen the reins and let people do their job.


  6. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Avaya full-time (More than 3 years)

    Pros

    Challenging work, option to virtually commute.

    Cons

    Poor benefits, limited career growth opportunities


  7. Helpful (3)

    "An Avaya Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Santa Clara, CA
    Former Employee - Manager in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Great people do work at Avaya

    Cons

    401K matches few and far between
    No comparable perks to other companies
    New hires from other companies, when promoted, do not promote from within, but promote from their former companies

    Advice to Management

    The company is not making money because you have a poorly skilled workforce, it's because upper management is overly-rewarded for poor performance (at least in the past, hopefully this is improved when the company goes public)

  8. Helpful (1)

    "Hopes of getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Engineer in New York, NY
    Current Employee - Senior Sales Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    Some positive Karma coming out recently with new CEO.

    Cons

    Still the slow burn of trying to change.

    Advice to Management

    Accelerate the positive change. If not part of solution and the change then get out of the way.


  9. "Online Admin Assistant/ Data entry clerk"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time

    Pros

    I work from home and pay is great

    Cons

    I'm not sure if the employment offer letter is real. Don't know if it's a scam


  10. Helpful (1)

    "Was a good place to work before they focused on short-term profits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Santa Clara, CA
    Former Employee - Network Engineer in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    -Team members were great to work with
    -Good salary
    -Good training opportunities

    Cons

    -Little to no raises, bonuses, or 401K match
    -Company is letting good talent leave to make short-term numbers look good

    Advice to Management

    Work to keep good people so that the company will be able to expand in the future.


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