Avaya Reviews | Glassdoor

Avaya Reviews

Updated October 8, 2017
674 reviews

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3.0
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
260 Ratings

674 Employee Reviews

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Pros
  • Good work-life balance and overall quality employees (in 163 reviews)

  • Flexible work hours and work from home option on need basis (in 146 reviews)

Cons
  • No work/life balance as you climb the corporate stairs (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 71 reviews)

More Pros and Cons

  1. Helpful (1)

    "I really really wanted to LOVE Avaya. (and I sorta did)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems/Sales Engineer in Santa Clara, CA
    Former Employee - Systems/Sales Engineer in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    I loved my job....until the end. I was an SE hired to cover one state. Job was fun, meeting partners and customers, being able to be HANDS ON with ANY product they offered - that was fantastic and an experience I doubt i'll ever have again.

    Cons

    My manager changed no less than 5 times in a 3 year time span. Constantly having to make your worth known, MULTIPLE changes in company direction, 401K benefit was pretty awful and then, my territory grew to 1/4th of the US with no additional bonus (actually, the way they worked it meant that my total comp number was IMPOSSIBLE to hit. My overall revenue number grew exponentially (literally) with my overall comp target staying the same making my monthly comp fall through the floor, with an exponential increase in work and going from no travel, to travel multiple days a week.

    Advice to Management

    Look to your people, they are the key. Further, look to your PASSIONATE people. Whatever insider conspiracy crap Kevin Kennedy has going on with SPG killed the company. While Kevin Kennedy (CEO) was in place, revenue took a nose dive through his practices and guess what, his pay kept increasing, to the point that he was the highest payed CEO in SV. Again, while revenues kept diving. Get that guy out of there and let the business do its thing. I PROMISE there are people that would make that place sing and i'd even go back.


  2. "Good Products, Good People..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Excellent products (although they are getting to be legacy products), great people (at least when I was there);

    Cons

    Management (especially Mr. Kennedy and most of his coterie of Yes-men") need to grow up and look beyond their own selfish goals

    Advice to Management

    look beyond your own selfish goals!

  3. "Named Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Named Account Manager
    Current Employee - Named Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Avaya full-time (More than a year)

    Pros

    Excellent compensation and intelligent peers

    Cons

    working 50+ hours a week


  4. "After restructuring will Avaya emerge as stronger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Santa Clara, CA
    Former Employee - Team Leader in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 5 years)

    Pros

    - With debt restructured, cash will free up for operations, services and development
    - Innovations is cloud based UC and CC
    - People are good team players

    Cons

    - Frequent management changes
    - Still some debt restructuring is required?


  5. "Company Over All"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Management in Raleigh, NC
    Current Employee - Project Management in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Avaya full-time (More than 5 years)

    Pros

    Good people to work with, great cross functional teams and work life balance is great.

    Cons

    Benefits are not competitive, no clear leadership

    Advice to Management

    Need to figure out what the goals for the company are and then create a roadmap that can actually get the company there.


  6. "OK Place"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    Flexible hours, healthy environment, interesting projects.

    Cons

    Very little growth opportunities. Frequent layoffs.


  7. "Avaya review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people, good tem to work with

    Cons

    Good product but do not sell well.management needs to fix

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Basking Ridge, NJ
    Former Employee - Director in Basking Ridge, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 8 years)

    Pros

    Fast-paced, stimulating, excellent middle-level management pool.

    Cons

    Senior management values enthusiasm over proven experience. Continuous lay-offs.

    Advice to Management

    Lead, don't micromanage.


  9. "Sr. R&D Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time

    Pros

    Best people to work with.

    Cons

    Difficult industry to manage and be profitable.


  10. "Applications analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time

    Pros

    Good place to work

    Cons

    I cannot find any cons here.


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