Avaya Reviews | Glassdoor

Avaya Reviews

Updated May 21, 2017
130 reviews

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5.0
Star Star Star Star Star
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
80 Ratings

130 Employee Reviews

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Pros
Cons
  • Less Pay hikes and high workload and less work-life balance to most if not all teams (in 44 reviews)

  • senior management changes very frequently - That makes product roadmap unclear (in 67 reviews)

More Pros and Cons

  1. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than a year)

    Pros

    Good work environment and office

    Cons

    nothing to tell for nagative

    Advice to Management

    good


  2. "Director of R&D"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA

    I have been working at Avaya full-time (More than 8 years)

    Pros

    Strong Contact Center products and market share. Strong customer loyalty NPS.

    Cons

    Financial restructuring underway. At the end of chapter 11, Avaya will emerge stronger.


  3. "Documentation Specialist Technical Writer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Associate & Information Design Engineer in Gloucester, MA
    Former Employee - Management Associate & Information Design Engineer in Gloucester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Avaya (More than 3 years)

    Pros

    Great place to work, great people, great compensation, great benefits, great learning environment.

    Cons

    I do not recall any 'cons' during my employment at Avaya until retirement in 2013.

    Advice to Management

    Keep up the great work!


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  5. "SAP Functional Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - SAP Functional Analyst in Dallas, TX
    Current Contractor - SAP Functional Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya as a contractor (More than a year)

    Pros

    Great work culture. very professional atmosphere to work in.

    Cons

    sometimes the deadlines are very short.

    Advice to Management

    Resource planning can be more efficient


  6. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Billerica, MA
    Current Employee - Senior Business Analyst in Billerica, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than a year)

    Pros

    Flexible schedule, compensation, opportunities for growth.

    Cons

    No free snacks in the office.

    Advice to Management

    Be careful with letting the star employees go!


  7. "Technical Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Assistant in Coppell, TX
    Current Employee - Technical Assistant in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya (More than a year)

    Pros

    Avaya is good place to work. Everyone is friendly and work hard. And they will offer you help when you need.

    Cons

    No. Avaya is really good company to work. I really enjoy working here.


  8. "office assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Assistant in Palmdale, CA
    Current Employee - Office Assistant in Palmdale, CA
    Recommends
    Positive Outlook

    I have been working at Avaya part-time (Less than a year)

    Pros

    i enjoy working with people and being able to help my community to become a safer place

    Cons

    i feel like i never have enough work to do i like to stay busy all the time

    Advice to Management

    keep up the good work it makes me proud to be able to say i work for you guys thank you for everything you have done for me


  9. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Software Engineer in Billerica, MA
    Current Employee - Software Engineer in Billerica, MA
    Recommends

    I have been working at Avaya full-time (More than a year)

    Pros

    Flexible work schedule. Nice people around.

    Cons

    A little under paid but not too terrible.


  10. "IT Automation Test"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Automation in Randolph, MA
    Former Employee - Test Automation in Randolph, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Avaya (Less than a year)

    Pros

    Nice environment. Nice mentor. It contains paid vacation. Its work time is flexible, but have to work 8 hours per day.

    Cons

    Everything went perfectly for me during my 7 months intern at Avaya Inc. However, it cannot provide any full time position due to it has lots of contracts.

    Advice to Management

    I have no advice to management. The company has a good location and a good work environment.


  11. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Basking Ridge, NJ
    Former Intern - Anonymous Intern in Basking Ridge, NJ

    I worked at Avaya as an intern (Less than a year)

    Pros

    Relaxed environment, work from home is available most of the time and large cubicles for employees

    Cons

    not very up to date with the latest technologies, clients are there for a decade with not many new clients


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