Avaya Reviews | Glassdoor

Avaya Reviews

Updated February 19, 2017
1,812 reviews

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2.8
Star Star Star Star Star
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
944 Ratings

1,812 Employee Reviews

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Pros
  • It emphasises on having a work-life balance by having a 5-day week (in 140 reviews)

  • Flexible work hours and work from home option on need basis (in 138 reviews)

Cons
  • you will love work so much that, you need to be cautious to maintain work-life balance (in 41 reviews)

  • senior management changes very frequently - That makes product roadmap unclear (in 65 reviews)

More Pros and Cons

  1. "Not recommended to join Avaya"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer III in Pune (India)
    Former Employee - Software Engineer III in Pune (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Avaya might offer you good salary as attrition rate at Avaya has gone very high due to bankruptcy. New people are also not joining.

    Cons

    Frequent Leadership changes
    Frustrating work culture
    Short term thinking
    Fear of layoff
    Rumours
    Inexperienced people
    Sales Loosing deals due to bankruptcy
    No transparency by senior management
    Read more at thelayoff.com before deciding to join Avaya

    Advice to Management

    Be transparent and retain your people. They are your greatest asset. You might get out of bankruptcy successfully but be careful because by that time you might lose your experienced people.


  2. "Senior software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Avaya full-time

    Pros

    Good products,work life balance,Good salaries and raises

    Cons

    Need to work on cutting edge technology.

    Advice to Management

    Hiring process should be improved.


  3. "Avaya Review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Strong HR rating system and culture with heavy investment in top employees and extremely focused on delivering results in certain organizations.

    Cons

    The declining industry and declining revenue make costs controls too imperative. Because of Private Equity ownership there is very limited equity opportunity like public companies.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Director, Channels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    Excellent marketing, strong sales environment, good benefits

    Cons

    Changing leadership, old school, poor employee retention practices, weak leadership

    Advice to Management

    Clean house and start over - hardware sales will not ever "come back"


  6. "Digital Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Avaya full-time

    Pros

    Technology, and understanding trends across verticals

    Cons

    Timeliness in introducing technology to meet demand.


  7. "Looking up but still can't recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Morristown, NJ
    Current Employee - Analyst in Morristown, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    Great products, customers, and employees. Pay very competitive. Company will be better off once it emerges from Chapter 11.

    Cons

    Years of debt and downsizing have taken their toll. There used to be about 9K employees in New Jersey, now down to under 500. Most R&D jobs have been moved overseas.

    Advice to Management

    Don't be so enamored with Silicon Valley. Your real assets are your loyal customers and dedicated employees.


  8. "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Account Manager
    Former Employee - Territory Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    good pay, okay internal growth, big company

    Cons

    management, limited resources and support


  9. "Avaya...Story of Great to Good to Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Avaya full-time

    Pros

    Robust Technology and Technical Advancement
    Customer Orientation
    Vigil
    Great Culture

    Cons

    Ever since the company has started to go lean, there have been job cuts all around the world. Less Pay hikes and high workload and less work-life balance to most if not all teams.
    I have great faith in the company and want Avaya to shine. I wish all the luck!

    Advice to Management

    Go for IPO soon for better future


  10. Helpful (1)

    "Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    People in Services were great.

    Cons

    Everything. Awful work environment, doesn't pay well, always fear of getting laid off. Worst benefits I have ever seen. Services customers treat employees horribly and the company accepts this. If customers don't escalate, they are treated very poorly themselves. Work/life balance nonexistent. The company pretends to have a good culture and good values but in reality, they are terrible. CEO is nothing but a puppet for the private equity firms-fires at will in order to make numbers.

    Advice to Management

    Act like the employees and customers matter.


  11. "QA Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Bengaluru (India)
    Former Employee - QA Engineer in Bengaluru (India)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    Good Pay, Flexible work time, work from home option

    Cons

    Monotonous job, nothing ground breaking technology



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