Avaya Reviews | Glassdoor

Avaya Reviews

Updated November 20, 2017
493 reviews

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493 Employee Reviews

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Pros
  • Good work-life balance and overall quality employees (in 168 reviews)

  • Flexible work hours and work from home option on need basis (in 146 reviews)

Cons
  • No work/life balance as you climb the corporate stairs (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 71 reviews)

More Pros and Cons

  1. "Excellent Place to Wor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager User Experience Design in Dallas, TX
    Former Employee - Senior Manager User Experience Design in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Avaya (More than 3 years)

    Pros

    Exciting Team, Committed to design excellence. People are like family.

    Cons

    I had no real concerns with the company, the work or the team I worked with.


  2. "Client Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits, Vacation, Tuition Assistance, Global Operations

    Cons

    Ongoing layoffs, minimal yearly bonus

    Advice to Management

    demonstrative appreciation for internal resources

  3. Helpful (3)

    "Uncertain future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya (More than 10 years)

    Pros

    good pay, great co-workers, very technical staff.

    Cons

    no training, no budget for anything unless your in sales, management is forced to rate certain percentage of employees as low, meets or exceeds. If their whole team does really good they still have to find staff to fit these three areas. Those in the low category are first to be laid off. Lay offs happen in small batches quarterly so that it doesn't make the company look bad. Silo-ed responsibilities which leaves an engineer only able to support a couple of products and not easy to move to another company with that knowledge.

    Advice to Management

    Be fair and honest will all employees equally, don't set some up for easy low rating come end of year reviews.


  4. Helpful (1)

    "Avaya is a good company; But...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Avaya full-time (More than 3 years)

    Pros

    Good support from within the company
    Good Training program
    DTO program so you don't have to worry about number of sick/vacation days.
    Good Benefits (medical, 401k, etc)

    Cons

    Uncertainty with the companies direction based on FYQ2 earnings. Public information online. Just Google it.


  5. "Great Employees to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Dallas, TX
    Current Employee - Senior Systems Engineer in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Avaya full-time (More than 8 years)

    Pros

    The employees at Avaya are some of the greatest around, very helpful and always willing to step up and help.

    Cons

    Company is going through some financial issues but I feel we will come out of it soon and keep moving forward.


  6. Helpful (1)

    "InFlux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Channels in Pittsburgh, PA
    Current Employee - Director Channels in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    Work Life Balance, flexibility, some real superstars at the company.

    Cons

    Management revolving door, company strategy in flux. lack of compensation plans alignment with long term goals of company

    Advice to Management

    Pay people on future strategy, not legacy baselines


  7. "Great Co-Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Avaya full-time

    Pros

    Avaya has some really talented and dedicated employee's. The attrition rate and changes that occur are just a part of the routine.

    Cons

    No matching 401K and insurance premium increase every year.

  8. "Great Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I enjoy my time there.

    Cons

    I had to move out of the area.


  9. "Talented team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Santa Clara, CA
    Current Employee - Human Resources in Santa Clara, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    very smart and talented employees. very dedicated team to the success of the business. industry leading technology and strong customer loyalty. has moved faster than most competitors to the new business model focusing on software and services versus the historic hardware and maintenance model.

    Cons

    Certain amount of uncertainty due to a challenging Balance sheet.


  10. "Avaya"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible timing, great team, good location

    Cons

    less person-to-person interface due to ability to work remote (depending on job functions)


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