Avaya Reviews | Glassdoor

Avaya Reviews

Updated October 4, 2017
481 reviews

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481 Employee Reviews

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Pros
  • Good work-life balance and overall quality employees (in 163 reviews)

  • Flexible work hours and work from home option on need basis (in 146 reviews)

Cons
  • No work/life balance as you climb the corporate stairs (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 71 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great technology, people were knowledgeable and overall friendly. Probably could have been promoted if i would have stayed. The Nortel acquisition really filled some holes in the Avaya portfolio, e.i. switching.

    Cons

    Too many reorgs and layoffs. Always concerned about the debt and direction of the company. Seems like they want to become a software based UC company but that competes directly with Lync/Skype which is a very tough competitor, especially when it comes to price.

    Advice to Management

    transparency to your employees on short and long term goals.


  2. Helpful (1)

    "I enjoyed working at Avaya"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya (More than 8 years)

    Pros

    - People are extremely knowledgeable and dedicated.
    - Product offering is a good mix of cutting edge technology and legacy products.

    Cons

    - Company still trying to recover from Nortel acquisition - huge amount of debt.
    - Overworked employees due to continued layoffs

    Advice to Management

    - It's time for a change at the top.

  3. "Changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Oklahoma City, OK
    Current Employee - Customer Service Representative in Oklahoma City, OK
    Recommends
    Positive Outlook

    I have been working at Avaya full-time (More than 10 years)

    Pros

    Cutting edge technologies for communications and data.

    Cons

    Ongoing downsizing impacts job longevity


  4. "Good company"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time (More than 3 years)

    Pros

    Lots of opportunities there in the business.

    Cons

    Could not think of Cons.


  5. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brazil, IN
    Former Employee - Anonymous Employee in Brazil, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Avaya full-time

    Pros

    Fair company, team work experience

    Cons

    Change constantly the company focus


  6. Helpful (1)

    "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Waterbury, CT
    Current Employee - Sales Engineer in Waterbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than 8 years)

    Pros

    Great exposure to telecommunications industry trends, product etc.... Progressive in it's handling of employees- in it's formal communications. Lots of opportunity

    Cons

    Loose and hard to understand management- too many levels of management, not enough managing the managers. Communications are sporadic and inconsistent, often hard to understand the objective.

    Advice to Management

    Tighten up chain of command and communications


  7. "Software Developer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Avaya as an intern

    Pros

    Great place to learn new web technologies

    Cons

    Need to be more professional to look like a IT company

  8. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good opportunity for technology growth and new products

    Cons

    Very competitive business environment for some products


  9. "avaya time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, pay & benefits

    Cons

    Lack of opportunities to advance

    Advice to Management

    S\and your grou,d


  10. "Sr Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Engineer in Elizabeth, NJ
    Current Employee - Senior Sales Engineer in Elizabeth, NJ
    Recommends
    Positive Outlook

    I have been working at Avaya full-time (More than 3 years)

    Pros

    Great suite of products and offerings

    Cons

    Internal processes are a mess

    Advice to Management

    streamline the business


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