Avaya Sales Reviews | Glassdoor

Avaya Sales Reviews

Updated February 6, 2017
120 reviews

Filter

Filter

Sales

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
61 Ratings

Employee Reviews

Sort: Popular Rating Date

Pros
  • It emphasises on having a work-life balance by having a 5-day week (in 140 reviews)

  • Flexible work hours and work from home option on need basis (in 138 reviews)

Cons
  • you will love work so much that, you need to be cautious to maintain work-life balance (in 41 reviews)

  • senior management changes very frequently - That makes product roadmap unclear (in 65 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Engineer
    Former Employee - Senior Sales Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    Avaya pays well, good bonus program. Insurance is competitive with corporate America. Advanced products both in SME and enterprise categories.

    Cons

    Avaya is way to unstable for long term employment, 401K company matching depends on company profitability. Please management pick a direction and stay with it.

    Advice to Management

    Pick a course and stay with it.


  2. "Avaya"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer
    Former Employee - Sales Engineer
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    The people are great at Avaya. Smart, friendly and most are hard working. Avaya gives you the freedom to achieve any goals you're striving for (certifications, continuing education, good family/work balance). You are your own boss in sales and you control your success and destiny w/out over-the-shoulder supervision unless you ask for that. Also, the company has great technology.

    Cons

    The company's financials and some areas of product development are not fast enough at getting to market to stay ahead of the market and competitors.

    Advice to Management

    Continue to eliminate the debt and get all products and services in the cloud...your cloud.


  3. "long term employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Specialist in Castro Valley, CA
    Former Employee - Sales Support Specialist in Castro Valley, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya (More than 10 years)

    Pros

    early years everyone was like family. Life long friends.

    Cons

    No Team Building unless you are a compensated employee


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Inside sales system engineer, supporting territory account managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Plantation, FL
    Former Employee - Sales Engineer in Plantation, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    great technology and product portfolio

    Cons

    Very High debt so lay off are annually


  6. "Train wreck. All the opportunity in the world but complete disconnect internally makes execution impossible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    Great money and very little accountability. Little to no oversight. Great brand gets you in doors this has to be 20 words but that's it.

    Cons

    Long list here. I was part of the Networking group for context.
    Company wide: benefits administration was a disaster. Several accounts in collections because they repeatedly failed to get my son added to insurance after 12 months of saying it was 'fixed this time'. 30 days into cobra and the amount is still wrong despite 'fixing it' 3 times. Such a joke.
    Constant turnover in key positions on the street means no one is accountable for company failures and plenty of unkept promises to customers.
    No real opportunity as new business of any significance is immediately taken over by managers and run to close to their benefit and progress. Individual contributors should not come to Avaya.
    Networking unit is a compete mess. Entire sales engineering mgmt has left company and any SE worth their salt is gone as well.
    Nearly impossible to execute to goals with constant turnover and no engineering help. Company refuses to sell architectures or engage in infrastructure conversations because they have no consistent vision or ability to tell customers what the product will be doing tomorrow.
    Complete disconnect between sales and product management. No communication.

    Advice to Management

    Stick around long enough to make meaningful change. Empower employees with tools and resources to close business and allow individual contributors the opportunity to develop careers through meaningful work and additional opportunities.


  7. "Regional Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in New York, NY
    Current Employee - Regional Sales Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    Pros

    Positive work environment,and opportunity to work with Business's to provide solutions that help companies grow

    Cons

    Changing technology having negative impact on traditional voice and data networks

    Advice to Management

    Always embrace new technologies to help business's grow


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Santa Clara, CA
    Current Employee - Sales in Santa Clara, CA
    Disapproves of CEO

    I have been working at Avaya (More than 3 years)

    Pros

    Company is in transformation mode, as are many
    Rock solid technology and engineering, across most Lines of Business, but more so with networking portfolio

    Cons

    Company is transforming and it's taking a long time, needs to get completed and stabilized
    extreme work conditions, some have way too much and other not enough. needs a better balance


  9. Helpful (3)

    "Company in Chaos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - "Sales"
    Current Employee - "Sales"
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time (Less than a year)

    Pros

    Bright, intelligent people. Good solutions.

    Cons

    The company is undergoing significant changes, with little leadership or vision to help navigate through the change. Morale is at an all time low. Exceptional leaders are leaving the company or looking to exit. Too performers have no career path and are not promoted to positions that leverage their experience or skill sets. There is,a lack of understanding of performance metrics and how to impact. Employee feedback and ideas are not heard or valued. Too much ambiguity at all levels.

    Advice to Management

    Take advantage of internal talent and listen to them.


  10. "Inside Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Boca Raton, FL
    Former Employee - Sales Manager in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya (More than 3 years)

    Pros

    Great company with good people. It really allowed me to grow as a manager and probably was the best job that I ever had. I was put in pressure filled situations that needed immediate attention with large customers.

    Cons

    Company never had a clear cut strategy. After bringing this area in house, they outsourced it a mere 5 years later. It was sad to see the department go to a third party outsourcer.


  11. Helpful (2)

    "Work at Avaya?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Sales Engineer in Akron, OH
    Former Employee - Pre-Sales Engineer in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fellow staff members were capable, hard working, and interesting.

    Cons

    No raises, promotions, or work-life balance. Staff reductions were frequent - and after awhile, standard operating procedure. After each reduction, management's expectations would actually increase!

    Advice to Management

    Nothing to share here (they never listened to me while I was there)....