Avaya Sales Reviews | Glassdoor

Avaya Sales Reviews

Updated August 24, 2017
128 reviews

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Sales

2.6
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
69 Ratings

Employee Reviews

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Pros
  • Good work-life balance and overall quality employees (in 160 reviews)

  • Flexible work hours and work from home option on need basis (in 145 reviews)

Cons
  • Less Pay hikes and high workload and less work-life balance to most if not all teams (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 71 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Germany, GA
    Current Employee - Sales in Germany, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    great products for UC and CC solutions

    Cons

    some slow processes within the units


  2. Helpful (9)

    "No 401k matching for employees, but execs still get 3 million+ in bonus for keeping wheels turning during bankruptcy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Santa Clara, CA
    Current Employee - Sales Executive in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Avaya full-time (More than 3 years)

    Pros

    Great products. Good reputation in UCaaS and CCaaS.

    Cons

    Executive team led by current CEO, Kevin Kennedy, who announced he's quitting at the the end of the fiscal year - coincidentally when the company is scheduled to exit bankruptcy.

    Advice to Management

    Executives at bankrupt telecom giant Avaya, led by Kevin Kennedy, can collect up to $3 million in bonuses for hitting earnings targets tied to this year’s fiscal second quarter. Meanwhile, based on the Avaya’s financial results for the third quarter of FY2017.
    However, Avaya will NOT be funding a match this quarter under its 401(k) plan, the Avaya Inc. Savings Plan for Salaried Employees.
    My advice?
    Kevin Kennedy: Pay YOUR bonuses to the employees remaining at your company for keeping their customers and partners happy and the ship upright, despite NO executable strategy for cloud and channel or ANY efficiency of your internal operations supporting those employees.

  3. "Toxic enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in New York, NY
    Former Employee - Regional Sales Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    strong technology funnel and product pipeline

    Cons

    constant pressure on company finances , ill conceived managment attempts to turn things around. out of touch senior leadership.

    Advice to Management

    pay more attention to employee suggestions


  4. "Avaya sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account Manager
    Current Employee - Sales Account Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Avaya full-time (More than 5 years)

    Pros

    Fastr paced high tech environment

    Cons

    currently in Chapter -11 bankruptcy filing


  5. Helpful (1)

    "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Engineer
    Former Employee - Senior Sales Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    Avaya pays well, good bonus program. Insurance is competitive with corporate America. Advanced products both in SME and enterprise categories.

    Cons

    Avaya is way to unstable for long term employment, 401K company matching depends on company profitability. Please management pick a direction and stay with it.

    Advice to Management

    Pick a course and stay with it.


  6. "Avaya"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer
    Former Employee - Sales Engineer
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    The people are great at Avaya. Smart, friendly and most are hard working. Avaya gives you the freedom to achieve any goals you're striving for (certifications, continuing education, good family/work balance). You are your own boss in sales and you control your success and destiny w/out over-the-shoulder supervision unless you ask for that. Also, the company has great technology.

    Cons

    The company's financials and some areas of product development are not fast enough at getting to market to stay ahead of the market and competitors.

    Advice to Management

    Continue to eliminate the debt and get all products and services in the cloud...your cloud.


  7. "long term employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Specialist in Castro Valley, CA
    Former Employee - Sales Support Specialist in Castro Valley, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya (More than 10 years)

    Pros

    early years everyone was like family. Life long friends.

    Cons

    No Team Building unless you are a compensated employee

  8. "Inside sales system engineer, supporting territory account managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Plantation, FL
    Former Employee - Sales Engineer in Plantation, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    great technology and product portfolio

    Cons

    Very High debt so lay off are annually


  9. "Train wreck. All the opportunity in the world but complete disconnect internally makes execution impossible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than a year)

    Pros

    Great money and very little accountability. Little to no oversight. Great brand gets you in doors this has to be 20 words but that's it.

    Cons

    Long list here. I was part of the Networking group for context.
    Company wide: benefits administration was a disaster. Several accounts in collections because they repeatedly failed to get my son added to insurance after 12 months of saying it was 'fixed this time'. 30 days into cobra and the amount is still wrong despite 'fixing it' 3 times. Such a joke.
    Constant turnover in key positions on the street means no one is accountable for company failures and plenty of unkept promises to customers.
    No real opportunity as new business of any significance is immediately taken over by managers and run to close to their benefit and progress. Individual contributors should not come to Avaya.
    Networking unit is a compete mess. Entire sales engineering mgmt has left company and any SE worth their salt is gone as well.
    Nearly impossible to execute to goals with constant turnover and no engineering help. Company refuses to sell architectures or engage in infrastructure conversations because they have no consistent vision or ability to tell customers what the product will be doing tomorrow.
    Complete disconnect between sales and product management. No communication.

    Advice to Management

    Stick around long enough to make meaningful change. Empower employees with tools and resources to close business and allow individual contributors the opportunity to develop careers through meaningful work and additional opportunities.


  10. "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in New York, NY
    Current Employee - Regional Sales Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    Pros

    Positive work environment,and opportunity to work with Business's to provide solutions that help companies grow

    Cons

    Changing technology having negative impact on traditional voice and data networks

    Advice to Management

    Always embrace new technologies to help business's grow