Avaya Reviews in San Francisco, CA | Glassdoor

Avaya San Francisco Reviews

2 reviews

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San Francisco, CA

2.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
1 Rating

2 Employee Reviews

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Pros
  • Good work-life balance and overall quality employees (in 163 reviews)

  • Flexible work hours and work from home option on need basis (in 146 reviews)

Cons
  • No work/life balance as you climb the corporate stairs (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 71 reviews)

More Pros and Cons

  1. "Continued Decline Over Last Several Years"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya (More than 5 years)

    Pros

    The teams of people responsible for actually getting things done (Sr. Director and down) are bright, knowledgeable, great to work with, and willing to rally when needed. On the product side, there are some really good differentiated products and an excellent Service organization.

    Cons

    Constant threat of, and on-going, reduction in force over last several years. Frequent rotation of Executives caused significant disruption in business. Including wild, rapidly changing, organization structure, budgets, and priorities. No constant focused vision for the company to work toward over time. Continuing decline in financial performance. New solution offers slow to keep pace with a highly competitive market. Now according to WSJ - Avaya seems to be weighing bankruptcy filing, sale of Call-Center software unit. Nov. 23rd Business Section


  2. Helpful (2)

    "Sales people listen up.... ONLY work here as last resort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leadership in San Francisco, CA
    Former Employee - Sales Leadership in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    ABSOLUTELY none! Unrealistic quotas and shrinking marketshare. Fact--- Company is already technically already bankrupt.

    Cons

    Field sales wakeup alone everyday with unrealistic quotas with the worst industry channel.. All channel managers are directed to do all these bogus activities that DO NOT equate to selling and more towards making Channel leadership look good when presenting upwards. Synergy between channel and sales team is nonexistent yet channel leadership keeps presenting upwards all these bogus activities and programs as successful endeavors.

    Advice to Management

    Measure actual channel NEW business sales and hold your channel leadership and CAMs accountable for sales and not bogus activities leading to nothing.


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