Avaya Reviews in Washington, DC | Glassdoor

Avaya Washington Reviews

Updated February 24, 2017
4 reviews

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Washington, DC

3.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
2 Ratings

4 Employee Reviews

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Pros
  • Good work-life balance and overall quality employees (in 154 reviews)

  • Flexible work hours and work from home option on need basis (in 144 reviews)

Cons
  • Less Pay hikes and high workload and less work-life balance to most if not all teams (in 45 reviews)

  • Lack of personal consideration, pressure to bill project closure from senior management (in 69 reviews)

More Pros and Cons

  1. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Upor in Washington, DC
    Current Employee - Technical Upor in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Avaya full-time (More than 3 years)

    Pros

    Reasonable Salary, good benefits, Learning Opportunities

    Cons

    Work Flow uneven and can be demanding

    Advice to Management

    Management needs to even out workflow and re-evaluate work processes


  2. Helpful (1)

    "Avaya Government - Needs a "Reset" but it may not be possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 3 years)

    Pros

    Great technology, helpful line personnel, industry name recognition, willing teaming partners; flex hours; good potential if a realistic transformation roadmap is put into place

    Cons

    All of the technology is not approved for use within the U.S. federal space; line personnel are severely constrained by lack of resources - it is impossible to even get office supplies; business partners are starting to go team with other companies/competitors; the Lucent/Nortel/PEC glory days are long over; the Fairfax, VA Government sector complex is empty and disheartening; too many changes in leadership (how many AvayaGov leaders this past decade?); low morale due to constant layoffs - including successful, senior individuals (the folks making those cuts up until recently are also now gone)

    Advice to Management

    Company needs a "reset" of sorts and try to have a stable leadership team - at least in the Government business; face reality - the Glory Days are over and the company is now a SMALL player but has good potential provided a clear and realistic roadmap is put into place (and, no - an outside consulting firm is not the solution); the U.S. federal market is going to be tough for the next few years so do not expect growth; the few recent hires over the past year really want to make a positive impact so listen to them

  3. Helpful (2)

    "All work, No Reward, No Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time (More than 3 years)

    Pros

    A Pay Check and benefits

    Cons

    12 hour days are the norm and expected, 16 hour days are not uncommon. I am all for doing what ever it takes to get the job done however, when the stretch objective drives you 16 hours a day at Avaya that becomes the new norm. The average new comer stays at Avaya 2 years and then leaves after they burn out. I have been in an OPs review where a presentation was made to hire additional staff, the VP decision maker made the statement "NO, burn them out if you have to, then get rid of them and hire someone else"

    Advice to Management

    Rather than laying people off you should shift resources to where people are over worked and burning out.


  4. "stressful, horrible internal systems, rudderless"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Washington, DC
    Former Employee - Sales in Washington, DC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    good reputation
    decent product line
    some good people here and there
    that's all i can think of

    Cons

    constant change in management
    3 different general managers of division in 3 years
    fear of layoffs

    Advice to Management

    right the ship and stabilize


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