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Avaya

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Avaya Employee Reviews about "benefit"

Updated Jun 4, 2023

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Found 3,268 of over 3K reviews
3.5
52% Recommend to a Friend
Avaya CEO Alan Masarek
69% Approve of CEO

Found 461 of over 3K reviews

3.5
52%
Recommend to a Friend
69%
Approve of CEO
Avaya CEO Alan Masarek
Alan Masarek
567 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Great people and a few left that came from the original spin from AT&T to Lucent to Avaya.(in 301 reviews)
  • "Good work life balance and space for learning(in 188 reviews)
  • "good benefits and tax saving policies(in 133 reviews)
  • "Very flexible during work times and good salaries.(in 130 reviews)
  • "The pay is good for as long as your job remains in(in 130 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Avaya and is not affected by filters.

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Reviews about "benefit"

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461
  1. 1.0
    Former Employee

    Clueless and rackless management, no transparency and accountability throughout the company

    Oct 16, 2008 - Distinguished Member of Technical Staff in Lincroft, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Avaya pays well compared to the rest of the industry. But I expect that to change just like all the great benefits that have slowly disappeared.

    Cons

    Clueless and rackless management. Giancarlo is talking a good game but hasn't implemented one bit of what he is saying.

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  2. 1.0
    Current Employee, more than 3 years

    Great Team; Awful Company

    Oct 19, 2022 - Solutions Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Team is the best I've ever had - The work/life balance is terrific depending on your management - Great place to earn your stripes, learn a lot, and build your resume

    Cons

    - Removed our Employee Stock Purchase Program - Removed our 401k matching - Increased our health insurance rates - Pay is dismal if you're trying to support a family - CEO claims that we will get our benefits back in 2027; meanwhile he makes $16M/yr

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    4 people found this review helpful
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  4. 2.0
    Former Employee, more than 5 years

    Well....

    Feb 12, 2018 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Home office, Flexible hours, Decent pay

    Cons

    Uneven commission structure. You do good one year and they ensure that your quota is such that you won’t do it again. Layoffs seem to make no sense. Valuable employees are let go seemingly at random. No clear career path. The benefits are horrible and costly. I had better insurance 20 years ago and at a 30 person company.

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  5. 1.0
    Former Employee, more than 10 years

    A company with apparent hostility towards it's US and North American employees that is drastically shrinking itself.

    Aug 4, 2013 - Senior Software Engineer in Highlands Ranch, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The money was there, and the flexibility to work from home. The people left are still top notch, even if they are incredibly overworked.

    Cons

    No career path or growth. No bonuses or pay raises. Quarterly staff reductions and 'Enhanced Separation Packages' with yearly furloughs targeted only at the US employee base. Health benefits that were once decent and competitive are a joke now. There is no matching 401k as all matching (50% of the first 3% contributed) is tied to EBITDA numbers the company has never once met. Morale doesn't exist anywhere in the company. When the Senior Managers and Directors openly complain about how bad it is on conference calls, there is a serious problem and no one seems to care. Constant staff cuts and outsourcing has erased all loyalty to the company and put in place an 'I don't care what happens to this place' attitude with the employees. Senior Management repeatedly acting like they know how to run our customers business better than they do as they force new processes and products out the door.

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    3 people found this review helpful
  6. 3.0
    Current Employee

    "Great company with quality products"

    Apr 15, 2009 - Post Sales Engineer in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They pay very well. Benefits are also good though they have stopped matching employee contribution to the 401(k) plan as of March this year.

    Cons

    Organizational changes happens every 2-3 months. Loads of admin work. Offshoring support services has led to decreased service quality.

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  7. 4.0
    Current Contractor, more than 3 years

    Avaya Country Manager

    Oct 20, 2016 - Territory Account Manager in Kingston
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Virtual Office worker scenario with alot of flexibility. The role allows for opportunities for travel and learning.

    Cons

    Employment is contractual and has significantly less benefits than counter parts based in US

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  8. 3.0
    Former Employee

    Sales engineer

    Dec 1, 2017 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good company to work for and offers various progressions

    Cons

    Benefit are low and hard to get your voice out there

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  9. 3.0
    Current Employee, more than 3 years

    Client service manager

    Jul 28, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I can work in flexible environment and working hours.

    Cons

    benefits are not satisfied and i don't see the growth in near future with it.

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  10. 4.0
    Current Employee

    Program/Project Manager

    Oct 26, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of opportunity to move around within the company. Pay appears to be on par or better than most equivalent jobs elsewhere. Great technology available to work from home, although not always welcomed in some groups.

    Cons

    Benefits are declining rapidly year over year and appear to be far less competitive than elsewhere. 401k match is almost non - existent since it's tied to company performance and HSA contribution require jumping through hoops like completing certain health programs, which nobody has time to do. Management ranks aren't given set vacation days but rather discretionary time off, which means there is no accrual to pay out if you are laid off or leave for any reason. Bonus potential is, in theory, very high but seldom paid out due to company performance.

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  11. 3.0
    Former Employee, more than 1 year

    Network Integrator II

    Dec 4, 2016 - Network Integrator II in Springfield, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Work Life Balance, Potential to learn more about Avaya Product Line. Good Employee In-Processing Procedure. Good Starting Vacation and Sick time.

    Cons

    Feels like you are just a number here. Company is extremely focused on profits and will conduct lay offs if contracts are lost. Health Care Benefits are extremely Expensive and coverage is minimal.

    Continue reading
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Avaya Appoints Alan Masarek as President and CEO- Industry Veteran Brings Over 30 Years of Software and Cloud-Based Business Experience to Lead Avaya’s Business Model Transformation
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