Avaya Employee Reviews about "leadership"
Updated Jun 4, 2023
Found 283 of over 3K reviews
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Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
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Top Review Highlights by Sentiment
- "Great people and a few left that came from the original spin from AT&T to Lucent to Avaya." (in 301 reviews)
- "Good work life balance and space for learning" (in 188 reviews)
- "good benefits and tax saving policies" (in 133 reviews)
- "Very flexible during work times and good salaries." (in 130 reviews)
- "The pay is good for as long as your job remains in" (in 130 reviews)
- "Management is poor and one sided decisions" (in 166 reviews)
- "constant outsourcing and layoffs." (in 107 reviews)
- "Senior leadership is facing a very steep uphill battle to transform Avayas brand into a software and services company." (in 81 reviews)
- "No bonus given despite your salary break up giving you hopes of the same" (in 55 reviews)
- "incompetent upper management has no clue how to do things in the cloud" (in 53 reviews)
Ratings by Demographics
This rating reflects the overall rating of Avaya and is not affected by filters.
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Reviews about "leadership"Return to all Reviews
- Current Employee★★★★★
Excellent Leadership with strong directionFeb 6, 2012 -RecommendCEO ApprovalBusiness Outlook
Excellent leadership and very supportive to implement new process and accept changes Very good benefits opportunity to decide on my own carer path
Faster action to business needsContinue reading
- Former Employee★★★★★
Serious lack of leadershipDec 7, 2015 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Avaya has a great reputation and a customer base that is very loyal. Employees are generally very loyal to the company.
The senior leadership team has zero accountability and propagates this mentality down through the organization. The rank and file employees understand this and just keep their head down knowing that they will 'outlast' the latest leadership initiative. The technology is seriously outdated and the company is surviving on reputation and the fact that customers have been running the technology for quite some time. Lacking strong leadership, the company hides behind 'process' which significantly depresses innovation in technology, market thought leadership, and process improvement. The lack of accountability is also delaying the process of modernization. Without strong, directed and focused leadership there is no way the company can afford transitioning to modern technologies and processes that would significantly reduce development and support costs.Continue reading
- Former Employee★★★★★
Snowball downhillSep 3, 2015 - in Chicago, ILRecommendCEO ApprovalBusiness Outlook
- If you have a reasonable revenue target and can manage to exceed it, you can make good money. - Some of the contact center solutions are superior to competitors.
- A lot of senior management unable to realize that the company is completely irrelevant in the enterprise (national/global) sector. - Vision and direction as it relates to solutions and products are always in flux. - Recent leadership changes have brought in a lot of people without a grasp how the business operates.
- Current Employee, more than 3 years★★★★★
Marketing OrganizationFeb 29, 2016 - Marketing Team Member in Santa Clara, CARecommendCEO ApprovalBusiness Outlook
Like any company, there are good people eho work there. There is a global development program for early career folks who, if they are willing to come into the workforce way under market value, can gain experience and work with leadership to build business acumen and resume.
Senior leadership is facing a very steep uphill battle to transform Avayas brand into a software and services company. They are forced to continue layoffs, and the company is losing solid talent, quickly. Employees are getting low relative contributions on their reviews to justify letting them go.Continue reading
- Current Employee★★★★★
Lacking LeadershipFeb 9, 2009 - Senior Manager in Westminster, CORecommendCEO ApprovalBusiness Outlook
Location and attitude of fellow workers. These folks are committed! The R&D facility in Westminster well located, a cool building, and traffic is not bad.
Recently, the actions Sr. Management has been especially chaotic. Huge swings in priorities combined with punishing layoffs have demonstrated desperation more so than leadership.Continue reading
- Former Employee, more than 3 years★★★★★
Sales people listen up.... ONLY work here as last resortApr 6, 2013 - Sales Leadership in San Francisco, CARecommendCEO ApprovalBusiness Outlook
ABSOLUTELY none! Unrealistic quotas and shrinking marketshare. Fact--- Company is already technically already bankrupt.
Field sales wakeup alone everyday with unrealistic quotas with the worst industry channel.. All channel managers are directed to do all these bogus activities that DO NOT equate to selling and more towards making Channel leadership look good when presenting upwards. Synergy between channel and sales team is nonexistent yet channel leadership keeps presenting upwards all these bogus activities and programs as successful endeavors.Continue reading
- Former Employee, more than 8 years★★★★★
Would not recommendAug 10, 2022 - Solutions Engineer in Coppell, TXRecommendCEO ApprovalBusiness Outlook
Working from home is a plus.
There were no paths for advancement. Management and leadership may not be aware of how to grow and develop certain products. Over working employees is common.Continue reading
- Former Employee★★★★★
Avaya Pros and ConsDec 3, 2009 - in Basking Ridge, NJRecommendCEO ApprovalBusiness Outlook
Avaya has some good people and definitely has potential; if there is an opportunity to go public again this could be a positive. I believe the company has recently stabilized a little and maybe turning around for the better.
Private equity buyout and economic environment have led to excessive downsizing, offshoring, dramatic cost cutting. Constant restructuring and changes at senior leadership level make it difficult to get traction for any initiatives. Non 'core' functions have been hit especially hard.Continue reading
- Current Employee, more than 10 years★★★★★
Good company to work for.Mar 16, 2015 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Plenty of career opportunities if you actively seek them. Global operations. Strong technological footprint and high investment in R&D. Talented and bright colleagues and peers.
Slow top-line growth increases need for bottom-line intervention by management. Continued restructuring and leadership changes dilute the company's vision and increases employees' unease.Continue reading
- Former Employee, more than 10 years★★★★★
Respect Accountability CompensationSep 21, 2014 - Sales SpecialistRecommendCEO ApprovalBusiness Outlook
Great call center products and architecture story. Faithful, reliable customer base. Dedicated and caring long term employees. Respectful and capable highest senior leadership.
Very weak, feeble 1st line management. Too much of the failed Nortel leadership still present. Sales leadership has very little awareness of the customer situation - only focused on sales reports. Technical leadership only assigned resources to the loudest screaming client - NO account strategy whatsoever. Avaya does not respect employees that have been there very long. Avaya does not hold Systems Engineers accountable. Avaya does not respect success or sales talent. Churn & Burn baby.Continue reading