Avaya Employee Reviews about "leadership"

Pros

Excellent leadership and very supportive to implement new process and accept changes Very good benefits opportunity to decide on my own carer path

Cons

Faster action to business needs

Pros

Avaya has a great reputation and a customer base that is very loyal. Employees are generally very loyal to the company.

Cons

The senior leadership team has zero accountability and propagates this mentality down through the organization. The rank and file employees understand this and just keep their head down knowing that they will 'outlast' the latest leadership initiative. The technology is seriously outdated and the company is surviving on reputation and the fact that customers have been running the technology for quite some time. Lacking strong leadership, the company hides behind 'process' which significantly depresses innovation in technology, market thought leadership, and process improvement. The lack of accountability is also delaying the process of modernization. Without strong, directed and focused leadership there is no way the company can afford transitioning to modern technologies and processes that would significantly reduce development and support costs.

Pros

- If you have a reasonable revenue target and can manage to exceed it, you can make good money. - Some of the contact center solutions are superior to competitors.

Cons

- A lot of senior management unable to realize that the company is completely irrelevant in the enterprise (national/global) sector. - Vision and direction as it relates to solutions and products are always in flux. - Recent leadership changes have brought in a lot of people without a grasp how the business operates.

Pros

Like any company, there are good people eho work there. There is a global development program for early career folks who, if they are willing to come into the workforce way under market value, can gain experience and work with leadership to build business acumen and resume.

Cons

Senior leadership is facing a very steep uphill battle to transform Avayas brand into a software and services company. They are forced to continue layoffs, and the company is losing solid talent, quickly. Employees are getting low relative contributions on their reviews to justify letting them go.

Pros

Location and attitude of fellow workers. These folks are committed! The R&D facility in Westminster well located, a cool building, and traffic is not bad.

Cons

Recently, the actions Sr. Management has been especially chaotic. Huge swings in priorities combined with punishing layoffs have demonstrated desperation more so than leadership.

Pros

ABSOLUTELY none! Unrealistic quotas and shrinking marketshare. Fact--- Company is already technically already bankrupt.

Cons

Field sales wakeup alone everyday with unrealistic quotas with the worst industry channel.. All channel managers are directed to do all these bogus activities that DO NOT equate to selling and more towards making Channel leadership look good when presenting upwards. Synergy between channel and sales team is nonexistent yet channel leadership keeps presenting upwards all these bogus activities and programs as successful endeavors.

Pros

Working from home is a plus.

Cons

There were no paths for advancement. Management and leadership may not be aware of how to grow and develop certain products. Over working employees is common.

Pros

Avaya has some good people and definitely has potential; if there is an opportunity to go public again this could be a positive. I believe the company has recently stabilized a little and maybe turning around for the better.

Cons

Private equity buyout and economic environment have led to excessive downsizing, offshoring, dramatic cost cutting. Constant restructuring and changes at senior leadership level make it difficult to get traction for any initiatives. Non 'core' functions have been hit especially hard.

Pros

Plenty of career opportunities if you actively seek them. Global operations. Strong technological footprint and high investment in R&D. Talented and bright colleagues and peers.

Cons

Slow top-line growth increases need for bottom-line intervention by management. Continued restructuring and leadership changes dilute the company's vision and increases employees' unease.

Pros

Great call center products and architecture story. Faithful, reliable customer base. Dedicated and caring long term employees. Respectful and capable highest senior leadership.

Cons

Very weak, feeble 1st line management. Too much of the failed Nortel leadership still present. Sales leadership has very little awareness of the customer situation - only focused on sales reports. Technical leadership only assigned resources to the loudest screaming client - NO account strategy whatsoever. Avaya does not respect employees that have been there very long. Avaya does not hold Systems Engineers accountable. Avaya does not respect success or sales talent. Churn & Burn baby.