Avaya Employee Reviews about "work from home"
Updated Dec 6, 2023

Found 161 of over 4K reviews
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Excerpts from user reviews, not authored by Glassdoor
- "Great people and a few left that came from the original spin from AT&T to Lucent to Avaya." (in 299 reviews)
- "Senior leadership is facing a very steep uphill battle to transform Avayas brand into a software and services company." (in 85 reviews)
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Reviews about "work from home"
Return to all Reviews- 4.0Mar 28, 2022Customer Support SpecialistCurrent Employee, more than 5 yearsRichmond Hill, ON
Pros
Cool env and ur opinion matters work from home allowed
Cons
Small team as of now but growing
- 4.0Nov 16, 2020Sales EngineerCurrent EmployeeHartland, WI
Pros
Work from home is supported and required
Cons
lots of work so plan on working more than 50 hrs a week
- 2.0Jun 17, 2016Anonymous EmployeeCurrent Employee
Pros
- Technology is top notch, with the newest technology being quite innovative - Many coworkers are dedicated, hard workers who know their stuff and want to see the company succeed - Work from home options (although I believe this to be detrimental to sales teams and young sales employees) - Ability to work with global teams - Some managers are wonderful people and exceed expectations in regards to support - If you work hard and are smart, you can gain recognition and develop your career
Cons
- Some managers attempt to manage with fear, intimidation, and demeaning younger employees. They simply don't know how to be managers. It's quite sad that they can be put in positions of management. And good employees will leave because of it. - With the layoffs and voluntary leave packages, morale is below rock bottom. Company culture was nonexistent in the first place. - Unfair compensation to the sales teams who bring in revenue and know what they're doing. - Many employees completely lack accountability to the point of disbelief- some Account Managers shouldn't be allowed to flip burgers, yet somehow they've managed to stay here for years. These Account Managers literally don't even know what we sell. I'm not talking about being extremely technical here - I literally mean they don't know what type of products and services we sell. - Some young talent brought in don't work - literally. They are never at their desk or doing work, just on vacations collecting paychecks. I've called a coworker at 1pm on a Wednesday and could hear that he was in some sort of bar at the time. Unreal. I ended up doing his work for him. - I've been told directly by some of the most powerful people in the company that TPG/Silverlake are eating up profits big time and are waiting to determine who they will sell the business too. All while Executives mercilessly cut headcount and stretch employees far beyond what is ethical. - Frustrating internal processes that have no reason to be so difficult
5 - 4.0May 1, 2022Technical Sales EngineerCurrent Employee, more than 10 years
Pros
Work from Home and Flexibility
Cons
Currently, no Executive Direction. Too many changes and concerns of lack of stability across all levels.
- 1.0Jun 28, 2022Account ManagerCurrent Employee, more than 3 yearsSingapore
Pros
Work from home and can milk
Cons
No career progression and no deals
1 - 4.0Apr 2, 2015Software Developer InternCurrent EmployeeCoppell, TX
Pros
Flexibility to work from home. It actuallyw roked as an Intern as we could work from home and complete our studies
Cons
Coppell is far from college.So travelling is hectic. But work from home compensates this problem
- 3.0Jan 23, 2016Anonymous EmployeeFormer EmployeeWestminster, CO
Pros
Company was really good a few years ago. Has good work from home options (depends on the group you are working for). Benefits are generally good, but change based on company's performance - Yes even the 401k match etc keep changing year after year....
Cons
Now a days its lacking new and innovative ideas. Too much legacy baggage that they can't get rid of. Salaries are lower than market average. Growth potential is not that good either. Lots of layoffs and projects being moved off shore.
4 - 4.0Feb 1, 2017Senior Application Support EngineerFormer EmployeeHyderābād
Pros
- Helpful staff, teamwork given more importance to achieve the goals - Constant sharing of knowledge happens only to the extent of day-to-day tasks - Flexible work hours and work from home option on need basis
Cons
- no proper forecasting of future technology seems to be done based on which goals should be set
1 - 1.0Jan 4, 2015MarketingFormer Employee, more than 1 yearSanta Clara, CA
Pros
So few pros... Maybe base compensation and the ability to work from home most of the time to save gas... Nothing else comes to mind
Cons
So many cons... I'd start with a terrible leadership team (CEO and his directs), certainly the worst of all companies I have worked for. Not only they are weak but also they insulate themselves from middle management, do not foster a culture of inclusion and feedback. There are no skip level reviews or formal 1:1s with VPs and above. They always know best. Second, customers are always the last thing taken into consideration when leaders decide product strategy, pricing - no one cares what customers will think about the decisions leadership team takes. Third the culture of fear. Expressing diverging opinions is frequently a career-killer attitude. Fourth, no bonuses, regardless of how well you perform. Bonus is just an illusion... Except for the leadership team who keeps rewarding themselves with loads of retaining bonuses while the general population gets nothing despite their contributions. Fifth, virtual teams. Virtually 100% of individual contributors work remotely so it's impossible to develop connections and accelerate time to market - no one has a minimum sense of urgency across this place (maybe because everyone knows there will be no bonuses anyway). Sixth, terrible reporting systems and lack of understanding of the business. Results run on a monthly basis no one has the pulse of the business during the month. Seventh, it's not because you have relocated to Silicon Valley that you suddenly morphed into a cool tech company. The level of bureaucracy, hierarchies, leadership isolation still make Avaya very much a 200-year old telephony company when it comes to corporate culture. Eighth, too many reorgs just for the asking of reorging. Ninth your technology is old and is being disrupted and your leaders do not want to accept it. Who the hack cares about pbx and ip phones in the days of mobile apps... Seriously... And tenth, the workforce - after years and years of friction only the incompetents who can't find a job anywhere else stayed around, in hopes to cash their checks every Friday... There is no energy left in the people, just a bunch of 50+ yr-old white men hoping they don't get the boot in the next round of layoffs (and believe me, they are coming soon, there's over $1B in debt principal coming due soon).
4 - 2.0Jul 12, 2015Anonymous EmployeeFormer Employee
Pros
Excellent place to gain exposure to a broad range of technology products and platforms Great for 2-3 year assignments and then moving on Work from home supported and encouraged
Cons
No salary increases or bonuses in over 3 years (company has not been profitable in this timespan) Benefits erosion: - no more pre-allocated vacation days (US) - no mobile phone allowance - no internet subsidy (even if working from home full-time) Continuous full-time job cuts - only new hires appear to be temporary 2-year apprenticeships through the GMDP program Short-sighted management - will lay-off employees indiscriminately to make quarterly revenue targets without any thought given to the longer-term consequences (next quarter deliverables, for example), creating a continuous downward revenue spiral.
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