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Avaya Employee Reviews about "work from home"

Updated Dec 6, 2023

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Found 3,377 of over 4K reviews
3.4
52% Recommend to a Friend
Avaya CEO Alan Masarek
65% Approve of CEO

Found 161 of over 4K reviews

3.4
52%
Recommend to a Friend
65%
Approve of CEO
Avaya CEO Alan Masarek
Alan Masarek
628 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great people and a few left that came from the original spin from AT&T to Lucent to Avaya.(in 299 reviews)
  • "Good work life balance and pay as per industry standard.(in 192 reviews)
  • "Provide good benefit(in 143 reviews)
  • "The salaries are good and when they do pay bonuses they are good.(in 129 reviews)
  • "Good pay and sometimes travel(in 124 reviews)
Cons

Ratings by Demographics

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Reviews about "work from home"

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161
    1. 4.0
      Mar 28, 2022
      Customer Support Specialist
      Current Employee, more than 5 years
      Richmond Hill, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cool env and ur opinion matters work from home allowed

      Cons

      Small team as of now but growing

      1. 4.0
        Nov 16, 2020
        Sales Engineer
        Current Employee
        Hartland, WI
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Work from home is supported and required

        Cons

        lots of work so plan on working more than 50 hrs a week

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        1. 2.0
          Jun 17, 2016
          Anonymous Employee
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          - Technology is top notch, with the newest technology being quite innovative - Many coworkers are dedicated, hard workers who know their stuff and want to see the company succeed - Work from home options (although I believe this to be detrimental to sales teams and young sales employees) - Ability to work with global teams - Some managers are wonderful people and exceed expectations in regards to support - If you work hard and are smart, you can gain recognition and develop your career

          Cons

          - Some managers attempt to manage with fear, intimidation, and demeaning younger employees. They simply don't know how to be managers. It's quite sad that they can be put in positions of management. And good employees will leave because of it. - With the layoffs and voluntary leave packages, morale is below rock bottom. Company culture was nonexistent in the first place. - Unfair compensation to the sales teams who bring in revenue and know what they're doing. - Many employees completely lack accountability to the point of disbelief- some Account Managers shouldn't be allowed to flip burgers, yet somehow they've managed to stay here for years. These Account Managers literally don't even know what we sell. I'm not talking about being extremely technical here - I literally mean they don't know what type of products and services we sell. - Some young talent brought in don't work - literally. They are never at their desk or doing work, just on vacations collecting paychecks. I've called a coworker at 1pm on a Wednesday and could hear that he was in some sort of bar at the time. Unreal. I ended up doing his work for him. - I've been told directly by some of the most powerful people in the company that TPG/Silverlake are eating up profits big time and are waiting to determine who they will sell the business too. All while Executives mercilessly cut headcount and stretch employees far beyond what is ethical. - Frustrating internal processes that have no reason to be so difficult

          5
          1. 4.0
            May 1, 2022
            Technical Sales Engineer
            Current Employee, more than 10 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Work from Home and Flexibility

            Cons

            Currently, no Executive Direction. Too many changes and concerns of lack of stability across all levels.

            1. 1.0
              Jun 28, 2022
              Account Manager
              Current Employee, more than 3 years
              Singapore
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Work from home and can milk

              Cons

              No career progression and no deals

              1
              1. 4.0
                Apr 2, 2015
                Software Developer Intern
                Current Employee
                Coppell, TX
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Flexibility to work from home. It actuallyw roked as an Intern as we could work from home and complete our studies

                Cons

                Coppell is far from college.So travelling is hectic. But work from home compensates this problem

                1. 3.0
                  Jan 23, 2016
                  Anonymous Employee
                  Former Employee
                  Westminster, CO
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Company was really good a few years ago. Has good work from home options (depends on the group you are working for). Benefits are generally good, but change based on company's performance - Yes even the 401k match etc keep changing year after year....

                  Cons

                  Now a days its lacking new and innovative ideas. Too much legacy baggage that they can't get rid of. Salaries are lower than market average. Growth potential is not that good either. Lots of layoffs and projects being moved off shore.

                  4
                  1. 4.0
                    Feb 1, 2017
                    Senior Application Support Engineer
                    Former Employee
                    Hyderābād
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    - Helpful staff, teamwork given more importance to achieve the goals - Constant sharing of knowledge happens only to the extent of day-to-day tasks - Flexible work hours and work from home option on need basis

                    Cons

                    - no proper forecasting of future technology seems to be done based on which goals should be set

                    1
                    1. 1.0
                      Jan 4, 2015
                      Marketing
                      Former Employee, more than 1 year
                      Santa Clara, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      So few pros... Maybe base compensation and the ability to work from home most of the time to save gas... Nothing else comes to mind

                      Cons

                      So many cons... I'd start with a terrible leadership team (CEO and his directs), certainly the worst of all companies I have worked for. Not only they are weak but also they insulate themselves from middle management, do not foster a culture of inclusion and feedback. There are no skip level reviews or formal 1:1s with VPs and above. They always know best. Second, customers are always the last thing taken into consideration when leaders decide product strategy, pricing - no one cares what customers will think about the decisions leadership team takes. Third the culture of fear. Expressing diverging opinions is frequently a career-killer attitude. Fourth, no bonuses, regardless of how well you perform. Bonus is just an illusion... Except for the leadership team who keeps rewarding themselves with loads of retaining bonuses while the general population gets nothing despite their contributions. Fifth, virtual teams. Virtually 100% of individual contributors work remotely so it's impossible to develop connections and accelerate time to market - no one has a minimum sense of urgency across this place (maybe because everyone knows there will be no bonuses anyway). Sixth, terrible reporting systems and lack of understanding of the business. Results run on a monthly basis no one has the pulse of the business during the month. Seventh, it's not because you have relocated to Silicon Valley that you suddenly morphed into a cool tech company. The level of bureaucracy, hierarchies, leadership isolation still make Avaya very much a 200-year old telephony company when it comes to corporate culture. Eighth, too many reorgs just for the asking of reorging. Ninth your technology is old and is being disrupted and your leaders do not want to accept it. Who the hack cares about pbx and ip phones in the days of mobile apps... Seriously... And tenth, the workforce - after years and years of friction only the incompetents who can't find a job anywhere else stayed around, in hopes to cash their checks every Friday... There is no energy left in the people, just a bunch of 50+ yr-old white men hoping they don't get the boot in the next round of layoffs (and believe me, they are coming soon, there's over $1B in debt principal coming due soon).

                      4
                      1. 2.0
                        Jul 12, 2015
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Excellent place to gain exposure to a broad range of technology products and platforms Great for 2-3 year assignments and then moving on Work from home supported and encouraged

                        Cons

                        No salary increases or bonuses in over 3 years (company has not been profitable in this timespan) Benefits erosion: - no more pre-allocated vacation days (US) - no mobile phone allowance - no internet subsidy (even if working from home full-time) Continuous full-time job cuts - only new hires appear to be temporary 2-year apprenticeships through the GMDP program Short-sighted management - will lay-off employees indiscriminately to make quarterly revenue targets without any thought given to the longer-term consequences (next quarter deliverables, for example), creating a continuous downward revenue spiral.

                        2
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