Avis Budget Group Reviews

Updated May 17, 2021

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3.5
54%
Recommend to a Friend
76%
Approve of CEO
Avis Budget Group Chief Executive Officer  Joe Ferraro
Joe Ferraro
134 Ratings
Pros
  • "great people and great work environment(in 79 reviews)

  • "it's a good company to work for with good benefits Training,Medical aid contributions(in 77 reviews)

  • Cons
  • "Negative is the long hours at times(in 96 reviews)

  • "Poor management at times only care about upper management(in 82 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Avis Budget Group and is not affected by filters.

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    1. 5.0
      Current Employee

      Test

      May 7, 2021 - Software QA Tester 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company and environment to work

      Cons

      No negative environment to work

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    2. 3.0
      Former Employee, more than 1 year

      Do your due diligence

      May 3, 2021 - Operations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company car, gas and insurance. Ability to purchase company stock at a small discount.

      Cons

      Due to ridiculous union rules the corporate office allows to exist at locations, unless you are a District Manager or Senior Airport Manager, the management team is expected to do the work of all the hourly employees (rent cars, clean cars, reconcile the system to ensure cars are showing up in spots, checking in cars, etc.) when the staff doesn't carry their own weight. This provides very little time to do actual managerial work and the company knows it. Because of this, after you complete your management training curriculum where you are an hourly waged employee working 40 hours a week (because the company doesn't want to pay for overtime), when you convert to a salaried manager position, the expectation is a minimum 10 hour day. It is not written anywhere but is verbally stated a lot AFTER you have already started working. Work life balance is one star because after working a minimum 10 hour day, you don't have the energy for anything else.

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    3. 4.0
      Former Employee

      Rep

      May 13, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount are good but charge .25cent for miles over 200

      Cons

      Busy holidays & rude guest

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    4. 4.0
      Former Employee

      GOOD

      May 7, 2021 - Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work for people in need

      Cons

      None at the current moment

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    5. 3.0
      Current Employee, more than 10 years

      Just an employee

      May 17, 2021 - Service Agent in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cool cars and nice trucks

      Cons

      Weather can get to you

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    6. 5.0
      Current Employee

      Customer Service

      May 3, 2021 - Pipefitter in Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is easy company to grow with

      Cons

      This company does not pay enough to support a average living

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    7. 5.0
      Former Employee

      Great

      May 4, 2021 - Manager in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work for

      Cons

      Great company to work for

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    8. 2.0
      Former Employee, more than 1 year

      Easy and Basic

      May 15, 2021 - Associate in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy job and listen to music all day

      Cons

      Short staffed low pay very hot on summer

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    9. 5.0
      Former Employee, more than 1 year

      Great job horrible customers

      Apr 23, 2021 - Avis Budget Group Rental Sales Agent in West Palm Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not a very difficult job. Great company who really cares for you.

      Cons

      They over book cars and you have to deal with the crazy mean rude customers.

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    10. 4.0
      Former Employee, more than 1 year

      Solid place to work for, support from management comes down to location.

      Dec 8, 2020 - Rental Sales Agent in New Windsor, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits PTO and sick days Fairly flexible schedule

      Cons

      Work late evenings and even overnight You have to stay hours past your shift sometimes if there is a flight delay Very unclear commission structure, feels intentionally vague and even rigged at times. I would be set to make commission in the 100-250 monthly range and often saw me lose all of that on the last day. You get paid based on your ability to sell insurance and upsell to larger vehicles. Your numbers get significantly crushed when someone rents for 30 days or more. There is no way anyone in their right mind would accept an upcharge for insurance of 12/day. This leaves the employee in an unfortunate situation where it is personally better for them to find a way to deny larger rentals that are good for business. It certainly doesn't leave a positive impression for the customer either, as there were times I had to do a rental knowing it was literally costing me hundreds of dollars, so naturally I was not thrilled and it would show. Little room for growth, at least in the location I worked at.

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