Avis Budget Group Reviews | Glassdoor

Avis Budget Group Reviews

Updated May 25, 2017
1,244 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
Avis Budget Group CEO Larry De Shon
Larry De Shon
78 Ratings

1,244 Employee Reviews

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Pros
Cons
  • Work-life balance is hardly manageable due to overtimes (in 37 reviews)

  • Airport locations open long hours so new employees work graveyard shifts (in 66 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "A great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Shuttle Drive in Tulsa, OK
    Current Employee - Lead Shuttle Drive in Tulsa, OK
    Recommends
    Positive Outlook

    I have been working at Avis Budget Group full-time (More than 10 years)

    Pros

    Avis/Budget is a very nice and easy company to work for and I find the work to be fulfilling. I have good people as co-workers.

    Cons

    Some managers tend to micro mange and not trust your personnel to do it right.

    Advice to Management

    Trust your lead employees to do the job in an excellent manner. Avoid micro managing and make your instructions concise and clear. then just relax and know it will be accomplished.


  2. "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Oklahoma City, OK
    Current Employee - Customer Service Representative in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avis Budget Group full-time (More than 3 years)

    Pros

    You will have excellent benefits

    Cons

    I have never worked for Avid do not know cons

    Advice to Management

    Please consider some of us, we do get tired of pecking on
    keyboards w/ o results


  3. "One big happy family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shuttler in Philadelphia, PA
    Current Employee - Shuttler in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avis Budget Group part-time

    Pros

    Advancement and growth for employees

    Cons

    Benefits are wonderful and Avis make sure every employee is taken care of ...

    Advice to Management

    It's wonderful


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  5. "SR. Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Milwaukee, WI
    Current Employee - Operations Manager in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Avis Budget Group full-time (More than 3 years)

    Pros

    You receive a company car, when you work for the management staff. They do cover insurance as well. Which is fantastic.

    Cons

    The fact they give you a car they feel they can pull on your strings like a puppet.

    There is no consistency in schedule, or hours that you work. As a manager, you're expected to do hourly work, and have no time for reports during your 10 hour shift.

    Advice to Management

    Stop taking advantage of the managers.


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Avis Budget Group full-time (More than 10 years)

    Pros

    Getting to know your employee n customers you feel like a family

    Cons

    Management style, no cars. Changing policies without warning to customers or employees

    Advice to Management

    Try to actually talk TO your managers without the condescending and I'm better than you atmosphere


  7. "I had mixed feelings about working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Technician in Richmond, VA
    Former Employee - Automotive Technician in Richmond, VA
    Recommends
    Neutral Outlook

    I worked at Avis Budget Group full-time

    Pros

    Older fleet cars get cycled out so you never work on older vehicles, getting to drive new vehicles, getting to work on vehicles from various manufactures.

    Cons

    Lack of development, Lack of advancement opportunities, communication between maintenance and operations.


  8. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Sales Associate in South Bend, IN
    Former Employee - Rental Sales Associate in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Avis Budget Group full-time (More than 3 years)

    Pros

    As a rental sales agent, you will be compensated if you sell. It is a mandatory part of the job and it will be stressed. They are self-insured so it makes sense that they want you to sell their insurance. Also, more expensive cars just sitting there are losing them money so they really need you to upsell, but that being said the make it worth your wild to do so.

    Cons

    Can be hectic!! Cars break down, get in wrecks and whole models types can get put on recall. You have to be able to calmly take care of customers that might have been let down. It can suck but the company will do whatever it can try to make that not happen. That being said, customers can get very upset, and rightly so. The ability to handle such situations can be very difficult.

    Advice to Management

    Remember to reward the operation's supports staff. Motive them with monetary rewards to kick butt during thin times. I felt like they were sometimes not properly appreciated.


  9. "Car rental agent"

    Star Star Star Star Star
    Current Employee - Car Rental Agent in Ontario, CA
    Current Employee - Car Rental Agent in Ontario, CA

    I have been working at Avis Budget Group part-time (More than 3 years)

    Pros

    The pay at this location is great and they are somewhat flexible with your schedule needs

    Cons

    your experience will end up being highly manager dependent. Some managers I've had in the past have been great but the current manager allows for much drama in the workplace

    Advice to Management

    Take the time to get to know your employees and help accomadate to our scheduling needs


  10. Helpful (1)

    "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent in Islip, NY
    Current Employee - Rental Sales Agent in Islip, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Avis Budget Group full-time (More than 3 years)

    Pros

    its a paycheck with healthcare

    Cons

    .25 cent raises after every year. I work holidays nights and weekend.

    Advice to Management

    hire managers that have managerial experience. Not 24 year old children wo job exp. Pay a living wage


  11. "Claims Examiner II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner II in Virginia Beach, VA
    Former Employee - Claims Examiner II in Virginia Beach, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Avis Budget Group full-time (More than a year)

    Pros

    Great leader, great environment, great company, great pay. I have to say this was the best time of my 35 years in the workplace.Treated very fair and given respect for the work you did.

    Cons

    They outsourced to tpa. Job ended

    Advice to Management

    Thank you for the opportunity, wished you had not outsourced.


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