Avis Budget Group Reviews | Glassdoor

Avis Budget Group Reviews

Updated August 20, 2017
236 reviews

Filter

Filter


2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Avis Budget Group CEO Larry De Shon
Larry De Shon
24 Ratings

236 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance is a challenge at times (in 43 reviews)

  • Airport locations open long hours so new employees work graveyard shifts (in 71 reviews)

More Pros and Cons

  1. Helpful (3)

    "Opportunity to be even greater"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Tulsa, OK
    Former Employee - Manager in Tulsa, OK
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Avis is a long established company with many great employees who believe in the brand and servicing their customers. Perhaps one of the best known brand names in the world, it immediately commands respect when dealing with customers and clients.

    Despite a lack of leadership (not management, the company has many effective managers of costs), a great many of the employees work toward a common goal of excellence.

    Cons

    Because of a short sighted focus on increasing immediate shareholder value, rather than longer term picture of customer satisfaction to drive future revenue growth, customer service gets short changed. Too often, good customer focused intiatives never get a chance because of the cost. As a result, competitors continue to increase market share.

    Advice to Management

    Focus on customer satisfaction in addition to what today's share price is. Cost cutting will only get you so far toward profitability. You can cut too much, so that your ability to serve your customers is compromised and they go to your competitors.


  2. Helpful (1)

    "COMMUNICATE WITH THE EMPLOYEES"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Car Agent in Las Vegas, NV
    Current Employee - Rental Car Agent in Las Vegas, NV
    Doesn't Recommend

    Pros

    It's a good place to learn the business. For a long time it was a good place to work. It was more like a family. Now it's a place to come to work only and wonder if you will have a job or not.. It used to be fun. There were Christmas parties and picnics, etc. Now there is nothing at all.

    Cons

    The management has no respect for the employees at all. Communications between employees is almost non-existent. Management constantly lies and does not stand behind the employees.

    Advice to Management

    Communicate better with employees. Show respect. Let the employees in on what's going on in the company. Have some meetings to let them know why raises have been discontinued and why the 401K plan has also been discontinued. Let employees know why the UNION should NOT come in.

  3. Helpful (3)

    "Not a bad first management job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Manager in West Palm Beach, FL
    Former Employee - Airport Manager in West Palm Beach, FL
    Doesn't Recommend
    Approves of CEO

    Pros

    Joined the company as a shift manager and promoted to airport manager. Cant beat the free car and gas benefit.

    Cons

    When working for Avis Budget group you will not have a work life balance. Expect 60 hour weeks and don't expect to be supported by upper management.

    Advice to Management

    You will never be able to maintain managers and staff if you treat them as slaves. Give them the support needed so they can work the 50 hour week they agreed to, or at least pay more to compensate.


  4. Helpful (1)

    "Very stressful job, low pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in West Palm Beach, FL
    Former Employee - Retail Sales Associate in West Palm Beach, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits, great rental discounts, nice people to work with.

    Cons

    this is a highly stressful job, low base pay and don't even count on commission.

    Advice to Management

    Be more considerate to your employees because we are the backbone of the company.


  5. "Favoritism is very rampant there, no support from Management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Memphis, TN
    Current Employee - Customer Service Representative in Memphis, TN
    Doesn't Recommend
    No opinion of CEO

    Pros

    meeting people
    job is not hard to do
    money is good for no degree

    Cons

    Management does support other staff.
    Running out of Cars.
    Overbooking reservations.


  6. "slightly under paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Agent in Milwaukee, WI
    Former Employee - Service Agent in Milwaukee, WI
    Doesn't Recommend
    No opinion of CEO

    Pros

    You get as much overtime as you like. It's not a hard job. I really like my coworkers.

    Cons

    Mandatory overtime. High turnover with supervisors (I watch 3 go in 6 months).

    Advice to Management

    Hire more part time workers for peak work periods. Hire more experienced supervisor.


  7. Helpful (4)

    "Once great workplace destroyed by greed and dishonesty"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid-Level Manager in Parsippany, NJ
    Current Employee - Mid-Level Manager in Parsippany, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good co-workers
    Immediate supervisor was supportive
    Benefits are better than most (as long as they don't get reduced as they did in 2008)

    Cons

    Soulless, greedy, non-communicative management
    Absence of solid professionals at top (with one exception)
    Promotions and huge raises for lapdogs and nitwits
    Number crunchers run the place and see employees as little more than possible cost cuts.
    Little recognition or gratitude for accomplishment or sacrifice
    Overpaid leadership receive millions in bonuses, while rank-and-file are told to be grateful for 2 percent annual raises.

    Advice to Management

    Sell the company, new ownership can't be much worse.

  8. Helpful (3)

    "Badly Managed Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent in Chicago, IL
    Current Employee - Rental Sales Agent in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good uncapped commissions
    Good health benefits
    there is barely enough good to write about this company.

    Cons

    Unfair and incompetent Management
    Mandatory OT
    Upper Management treats you like children
    Unorganized place
    no advancement
    behind competition
    managemet doesnt listen to ideas

    Advice to Management

    hire new management


  9. Helpful (2)

    "Wouldn't Recommend Working Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent in La Crosse, WI
    Current Employee - Rental Sales Agent in La Crosse, WI
    Doesn't Recommend

    Pros

    Station Managers are awesome! Very hands on, personable, and readily available to help. If you do your job well, you can make decent money.

    Cons

    1. Empty Promises- Told there are plenty of opportunities for advancement when there really aren't. Overly qualified people are getting turned away from promotions and the hires come from less knowledgeable people from outside the company.

    2. Very hard to get a raise. When you're one year evaluation comes up, they put it off as long as they can.

    3. Very low pay compared to other rental car companies. For the amount of work you do, you don't event get paid half of what someone in the same position with Hertz or Enterprise makes.

    4. If someone quits they take their sweet time finding a competent replacement. You end up working 6-7 days a week until a feasible replacement is found which could take months.

    Advice to Management

    I understand the economy is in the dumps and revenue has gone down but pay your employees what their worth. And when you tell someone there are plenty of opportunities for advancement, let them advance. Don't hire someone that's overqualified for a low-level job if you have no intentions of promoting them.


  10. Helpful (3)

    "OK potential to make good money if you work peak shifts, otherwise you better start looking for other opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSA in Fort Lauderdale, FL
    Current Employee - RSA in Fort Lauderdale, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great Co-employees.
    Amazing Benefits.
    High-end, large Rental Facility, easy to get to work & park.
    Much over time offered, since it's always under staffed.

    Cons

    Ft. Lauderdale is a discounted airport, not much commission potential.
    Unfair to have the same commission tiers as Miami and Orlando.
    You don't get recognized for good work, but if your sales are bad, management will bash you.
    Weekly observations on sales performance.

    Advice to Management

    Listen your your employees, treat fairly and ethically. A happy workplace will make a happy employee, therefore increase station numbers. Need better management managing fleet each night. Hard to make a commission living when there's not much opportunity to upsell. Don't lie to new employees telling them they can make $50 their first year. Be realistic, and you won't have the turnover you do.


Showing 236 of 1,353 reviews
Reset Filters