Avis Budget Group Reviews | Glassdoor

Avis Budget Group Reviews

Updated March 17, 2017
203 reviews

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2.0
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Avis Budget Group CEO Larry De Shon
Larry De Shon
14 Ratings

203 Employee Reviews

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Pros
Cons
  • Work-life balance is hardly manageable due to overtimes (in 36 reviews)

  • Airport locations open long hours so new employees work graveyard shifts (in 65 reviews)

More Pros and Cons

  1. "Avis budget car rental agent"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Doesn't Recommend

    Pros

    - good opportunity to learn about sales, customer service, operations and logistics
    - you get to drive all types of cars

    Cons

    -bad training was often left not knowing what to enter in the software which is far from being user friendly by the way
    - Very often, I was doing the job of the car preparation guy and the counter job for the same pay, this led to very stressful situations with the customers since they were often left waiting for a long time to receive their rental car
    - bad pay and no commissions on sales compared to other car rental companies


  2. "Not the best team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent in Philadelphia, PA
    Current Employee - Rental Sales Agent in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avis Budget Group full-time (More than 3 years)

    Pros

    Commission incentives
    Union
    Pay is okay

    Cons

    Management is not the most effective
    Shift bid every 6 months


  3. Helpful (1)

    "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Avis Budget Group full-time (More than 5 years)

    Pros

    The company had excellent health benefits.

    Cons

    The Liability Department had very poor management which resulted in a departmental layoff, and transfer of claim files to a Third Party Administrator.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Client Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time (More than 3 years)

    Pros

    Good workers and great atmosphere

    Cons

    Terrible pay and management is clueless


  6. "Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Avis Budget Group full-time (More than a year)

    Pros

    Competitive salary and definitely room for growth if you put in the time. Opportunity for advancement is there if you take the stress levels for years and years.

    Cons

    Hours are ridiculous, inconsistent schedule, company car is great but you have to switch it out every week and it is mostly just used for driving to and from work. Extremely long vacation blackout periods


  7. "Not what it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Manager
    Current Employee - Airport Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avis Budget Group full-time (More than 5 years)

    Pros

    Good training
    Exposure to P&L
    Exposure to forecasting and strategic planning.

    Cons

    Anyone working in ops should be prepared to be set up to fail. After years of doing more with less, the current Senior Leadership team has stripped operations of their ability to reasonably deliver on customer expectations. From cutting staff, to non-competitive compensation packages prompting top talent to walk, to new initiatives that fly in the face of the customer experience. This company is all about the dollar, there is no room for humanity here.

    Advice to Management

    Anyone who can drive Deshon out would be a hero.


  8. "OK place to work, No advancement opportunites, wouldn't stay here long term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Charlotte, NC
    Current Employee - Agent in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Avis Budget Group full-time (More than a year)

    Pros

    learn about new car features, coworkers are helpful

    Cons

    no advancement opportunities, no work/life balance, work scheduling issues, not compensated appropriately for demands, late night and over night hours

    Advice to Management

    Best manager I've had was at this location, Will Collins.


  9. Helpful (1)

    "I'd rather flip burgers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Associate in Newark, NJ
    Current Employee - Rental Sales Associate in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Avis Budget Group full-time (More than 5 years)

    Pros

    Commission, there's no cap on how much you can make.
    Get to meet people from all over the world.
    Nothing else

    Cons

    Management attack employees
    Always put the customers before their staff
    Annoying about upsells
    Management shows favoritism to some employees
    Highly unorganized

    Advice to Management

    Be careful who you hire


  10. "customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tulsa, OK
    Former Employee - Customer Service Representative in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avis Budget Group full-time (More than 5 years)

    Pros

    good benefits and fellow employees

    Cons

    8 hr mandatory overtime per week and unable to do adjustments for customers anymore per their new policy. Have to be good at saying NO to customers.

    Advice to Management

    I took thousands of calls, over 6 years them and now are refusing to give me unemployment. I'm honest and treated callers and fellow employees with respect, but didn't get it back when i was released over 1 call.


  11. "Niet transparant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Hiker in Schiphol (Netherlands)
    Current Contractor - Hiker in Schiphol (Netherlands)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avis Budget Group as a contractor (More than 3 years)

    Pros

    Klantcontact dagelijks, maakt het werk leuk en de omgeving schiphol.

    Cons

    Moet steeds vechten voor je rechten, niets is transparant.

    Advice to Management

    Wees eerlijker



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