Avis Budget Group Reviews | Glassdoor

Avis Budget Group Reviews

Updated October 18, 2017
248 reviews

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248 Employee Reviews

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Pros
Cons
  • Work life balance is a challenge at times (in 44 reviews)

  • Long hours but you'll find you have pride in doing things from the ground up, hard work lay off but you have to put your time kn (in 72 reviews)

More Pros and Cons

  1. Helpful (1)

    "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in Omaha, NE
    Current Employee - Customer Service and Sales Representative in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Avis Budget Group full-time (More than 3 years)

    Pros

    Hourly plus commission
    Coworkers are like family
    Competitive pay for entry level

    Cons

    High turnover
    Seniority based
    No room to grow within company unless a manager leaves or state relocation
    Lots of micromanagement
    Value and culture of the company has changed significantly and negatively since new CEO

    Advice to Management

    Pay more attention to and show concern for the wellbeing of your employees, especially loyal employees that have been with the company for years.


  2. Helpful (1)

    "Working at the Romper Room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Orlando, FL
    Current Employee - CSR2 in Orlando, FL
    Doesn't Recommend
    Neutral Outlook

    Pros

    Benefits, working with coworkers who have you're back.

    Cons

    Some management does a great job. Sime of them are relatively new and do a good job. Other managers are so hard to get a hold of its like finding Jimi Hoffa. Many times they will not get back to you. Some give vauge answers so they don't have to answer to anything. Some talk down to you. Many don't take anyone seriously. Some think they are so above everyone else . Just because they have a management title. Many regular workers have more work experience and knowledge than some of the people they hire as managers who received their degree in making bubblegum, and have a pretty face. The scheduling is out of control and barely legal. Forget about sleeping.

    Advice to Management

    If you don't have anything nice to say don't say anything at all. Don't take you're personal opinions out on others. Learn to be respectful but neutral. This is not highschool, or social hour it's called work. Need I go on?

  3. Helpful (1)

    "Upper Management is failing this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avis Budget Group part-time (More than 3 years)

    Pros

    For the most part, the employees at the RDU location are smart & hardworking. Everyone has a help each other mentality that is necessary daily. There are several managers that are unbelievably awesome...

    Cons

    Certain days of the week we ALWAYS ran out of cars and are supposed to execute perfect customer service. The managers are in a mindset of "just make it through the shift" which inevitably sets up the entire operation for failure. How does an operation as busy as this one is always run out of cars on Mondays & Tuesdays? This is the main reason that I quit working after several years.

    Advice to Management

    Give your locations appropriate inventory! How do you expect your customers to be satisfied when they have to drive 12 passenger vans because of your mismanagement? Also, why is it pretty much impossible for long-term employees, with college degrees, to move up within the company? Consistenly hiring people from outside of the company demotivates your current employees which leads to a seriously high turnover rate.


  4. "Inventory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Avis Budget Group full-time

    Pros

    great co workers good location

    Cons

    Poor management, don't promote from within


  5. "Bigger is not always better...for employees, at least."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Parsippany, NJ
    Current Employee - Director in Parsippany, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Avis Budget Group full-time (More than 10 years)

    Pros

    One of world's largest rental car companies...

    Cons

    Severely lacks focus on employee development


  6. "driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Pensacola, FL
    Current Employee - Delivery Driver in Pensacola, FL

    I have been working at Avis Budget Group part-time (More than 3 years)

    Pros

    part time work with weekends off

    Cons

    On standby for calls to work

    Advice to Management

    Schedule the same work day for work


  7. Helpful (2)

    "Company doesn't care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agency Operator in North Little Rock, AR
    Former Employee - Agency Operator in North Little Rock, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avis Budget Group full-time (More than 5 years)

    Pros

    - great for building interpersonal skills
    - you meet some great customers

    Cons

    - work-life balance is extremely difficult.
    - long hours & weekends
    - If you do not have a great team, it's extremely difficult to provide cars for your customers. In the DFW area I ran a store for 2 years and I had a great distribution, a great DM & TPM, and the whole metroplex worked great together. In Little Rock, it was a nightmare and the only location that could ever get cars was the Air Port. No team work at all!
    - Benefits are awful
    - very hard to move up. your only option for management is to become an agency operator which you have use your own money to become.

    Advice to Management

    - Put your employees first! I worked for avis budget for 5 years, I worked at multiple DFW locations & eventually I ran 2 locations of my own as an agency operator working every single day for years with little to no time off and my CSI was phenomenal, and when I applied for a corporate position at the little rock air port I got turned down due to pure jealousy and spite and was told I was guaranteed the job but to wait 2 months to hear anything! That's not how you treat a dedicated and hard working employee with a family.

  8. "Uncertain Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avis Budget Group full-time (More than 10 years)

    Pros

    On site cafeteria, PTO, on site nurse, benefits

    Cons

    Poor management, 20th century technology, poor pay.

    Advice to Management

    Listen to your hourly employees and take to heart what their concerns are.


  9. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSA in Austin, TX
    Former Employee - RSA in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good money if you know how to sell

    Cons

    lack of cars even if they have over 1k


  10. Helpful (1)

    "SR. Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Milwaukee, WI
    Current Employee - Operations Manager in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Avis Budget Group full-time (More than 3 years)

    Pros

    You receive a company car, when you work for the management staff. They do cover insurance as well. Which is fantastic.

    Cons

    The fact they give you a car they feel they can pull on your strings like a puppet.

    There is no consistency in schedule, or hours that you work. As a manager, you're expected to do hourly work, and have no time for reports during your 10 hour shift.

    Advice to Management

    Stop taking advantage of the managers.


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