Avis Budget Group Employee Reviews about "commission"

Cons

The amount of hypocrisy there is laughable. We are told to be professional but our manager would have their buddies in the back and it made our office look ghetto. Don't ask for a change in schedule you'll get chewed out. And if you're the last one hired you gotta work the nights

Cons

I really don't have any cons. The pay could be better but like I said there is plenty of commission opportunities. Also you don't keep the same schedule. You may work 9-5 for a few months but then it'll change to 4-11 for the next few and so on...

Cons

Management fails in almost every aspect of their duty, Currently they have mandatory overtime for new hires because they can't keep anyone at the RSA position. We are staffed at about 40% of what they recommend we have as RSA's. Your pay is only $10 an hour and you are lucky if you get $300 commission taxed at %40 each month.

Cons

Everything. Drug and Alcohol Testing was clearly written by someone with zero knowledge of how long it takes for substances to pass through the human body, and had a clause in it which condones drunk driving if you, as an employee, participate in a work function that serves alcoholic beverages. My hiring manager failed to do his job and just went on vacation after hiring me, didn’t advise me that he’d be on vacation and then I was passed around to people who didn’t have a single care about my would-be success with the company. Actually, the people I told about what happened laughed about it and saw it as a joke. There are 10 managers in one single department to 4 workers. That says a lot. Low pay and they leave it to you to earn commission to make real money you can actually pay your bills with. No one could explain to me how the commission levels work, to boot. Avis/Budget have zero employee retainment and the turnover is tremendous. I was advised that the company got rid of long term employees who were actually earning a living wage, gave them a severance package, and the company started hiring new people to replace them at a lower dollar amount an hour. Which is where I came in.

Cons

MANAGEMENT COMMUNICATION Summer and being oversold on cars..... EVERY DAY!

Cons

Management goes into hiding anytime you need cars or customer service issues. They work you like your a full time salaried employee w/benefits. However in reality the only way you earn a living is renting cars not mowing the yard or stocking their equipment.

Cons

You are expected to follow a script that is so robotic but yet told to make it your own. How is that possible when I have to say at least 2 of 4 words: comfort, convenience, enjoyment or piece of mind when giving a feature of each car I recommend. Basically your provided a script to cover Avis butt in case of law suit and successful agents use their own sales tactics. Lying wasn't uncommon and management at ohare didn't care as long as sales quotes were met. If it wasn't the sales agent adding something to your bill (yes they get 5%-20%) commission on upgrades, insurance and ancillary products, Avis may hit you with a $1000 drop fee, $13.99 gas charge of you don't have gas reciept, or damage claims because we do rent damaged cars, cars well beyond maintance requirements, and known sated recalls. The commission structure is bad in that if you have 1 customer rent for 30 days and take no additional services and your next customer has a 3 day rental and takes everything you would not make a dime because commission is based on revenue divided by rental days. So if the customer looks cheap or going to say awhile suddenly every agent has to use the bathroom. Union job so there is no insentive to be helpful and no promotions to management because they would rather hire fresh college grads they can pay 35,000 and work 60hrs a week. If you have to have a job in rental car and want to move up and have solid training look at enterprise. Same shady sales tactics to get to next level but at least that next level exists.

Cons

Staying late for delayed flights.

Cons

No control over your product for sales, fleet managers routinely run a very tight fleet which constrains your ability to make you sales goals. Sales can be great depending on your customer base and location but if they don't want to buy your extras, you're screwed. The reservation call center is overseas and you clearly get the feeling that they are paid based on booking reservations, they miscommunicate the type of vehicle, the costs of additional services, rental policies, and at the end of the day the counter sales agent is left to deal with it all

Cons

Varying schedule at beginning of employment. Some months you don't make as good of a commission as others. Your commission can be affected by things you cannot control like how many cars are available.