Avis Budget Group Employee Reviews about "hour"

Cons

In 15 years, the operational issues in delivery and collection of cars was never really addressed. Whether the senior managers just don't get it or whether they have no sway, the bottom line is the D&C element is always more expensive in terms of manpower than the plan you are handed to work to. Also it would look even worse if the hours the managers work unpaid till late at night - (my latest finish was 0400) were taken into account. If you are thinking of moving into operational management, it is enjoyable and can be fun on station, but be prepared for some 60, 70 and even 80 hour weeks - but don't expect the time back (and certainly not overtime)

Cons

Very long hours; mandatory 10 hour shifts for managers. I would frequently work 14-16 hour shifts in the summer. My first summer we were short handed managers so I worked a few 22 hour shifts with no additional compensation. The company frequently will overbook on car classes leaving managers to scramble to find cars for customers. We were instructed to close with zero cars on the lot which is difficult given vehicle return times, or not returning at all...very stressful. Customers were frequently angry for not having their vehicle ready at the reserved time. Several managers left on stress leave. Hourly associates were given more incentives than managers.

Cons

My Personal Team is the best. Corporate however, are Beyond rude and unsupportive to the max. Literally every day that I go into work and I'm low of cars, I call my fleet department letting them know (the most reservations I get usually are like 5 for simple cars) and they always give me trouble for not even 10 simple cars forcing me to hear the non-stop complaining of my already sketchy customers. There were times where the fleet department ended up Yelling at me as if I was there Employee or their child which I'm Not for something that I had no control over or no knowledge on at all. This has happened to me twice. They don't care at all about us and as much as I do appreciate those few individuals that actually do go out there way to help us, it's still a hell coming in everyday not knowing if they'll help me out or screw me over.

Cons

Management in the local market is a terrible position. You have to manage 'independent contractors' who are given a horrible-borderline insulting- commission. This is a broken business model that is impossible to manage. Example: To release a poor performing operator, generally you have to give them a few months notice per contract. That is enough time for them to destroy the business that has been built up. Most companies-when a person gets let go--they are escorted out of the building. Not AvisBudget. Operators who are let due to poor sales get a 90 day license to basically destroy the location. The operators know they are not employees of the company and your hands are tied in a lot of cases to manage them. Job threats come often from clueless and incompetent upper management. Counter sales pressure is extremely high, and since you are the lowest corporate employee on the food chain, you get blamed (remember location operators are not employees). Operators do not have the money to pay a decent staff, so it is either a 1-person operation, or, if the operator does by chance have the money to hire people, its generally workers who have poor customer service skills or work ethic. Local market managers work 60+ hours a week and a majority of them are burnt out to the max. While you are on an official 5 day work week, you are on call 7 days a week. A weekend without working in some capacity is pretty rare. Do NOT take this position if you have a family. This is for someone single who can work 60-70 hours a week and travel a lot. Overall, I do not recommend this position to anyone.

Cons

The customers are often complaining to and are being rude to workers who are not responsible for the problem

Cons

Management fails in almost every aspect of their duty, Currently they have mandatory overtime for new hires because they can't keep anyone at the RSA position. We are staffed at about 40% of what they recommend we have as RSA's. Your pay is only $10 an hour and you are lucky if you get $300 commission taxed at %40 each month.

Cons

There are things that need to be fixed: processes, compensation and the fact most senior management does not solicit the opinions of those in the trenches. Hard work does not mean moving forward, while "yes" ing management does.

Cons

Long hours but they do tell you that during the interview so barely a con I just had to put one

Cons

Too many hours worked which doesn't add up to what you should be paid.

Cons

Having to drive to the Denver International Airport all the way from Arvada was not fun. This is not the company's fault though. The job was also repetitive which is understandable.