Aviva Reviews in Norwich, England | Glassdoor

Aviva Norwich Reviews

Updated April 25, 2017
27 reviews

Filter

Filter

Norwich, England (UK)

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Aviva Group CEO Mark Wilson
Mark Wilson
10 Ratings

27 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • No professionalism amongst senior management team (in 17 reviews)

  • The middle management is a joke (in 9 reviews)

More Pros and Cons

  1. "Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Business Analyst in Norwich, England (UK)
    Current Contractor - Business Analyst in Norwich, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva as a contractor (Less than a year)

    Pros

    Integrity, Professional, Committed, Pragmatic and adaptable

    Cons

    Flat management hierarchy, longer turn around times


  2. "Great company to work for and heading in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Norwich, England (UK)
    Current Employee - IT Consultant in Norwich, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva full-time (More than 5 years)

    Pros

    Lots of benefits, good pension scheme, product discount and generous share scheme. Company on the up, great leadership with the right strategy! Plenty of opportunities for those willing to put in the work.

    Cons

    Lots of bureaucracy as a result of the legacy of all the mergers and just the sheer size of the group. Getting better but still a major blocker to the company reaching its full potential.

    Advice to Management

    Be more aggressive at cutting through the fat that still exists in the company. Can always do more to reward the talent and nurture it to fulfil potential.

  3. Helpful (2)

    "No idea how to treat staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Norwich, England (UK)
    Former Employee - Consultant in Norwich, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Career progression is there provided your face fits and the salary is undoubtedly excellent. Struggling to think of anything else.

    Cons

    There appears to be no long-term plan, it is a completely reactive environment. And then there's the constant re-structuring, downsizing and the negative impact this has on the staff who remain there. In the last 12 years I spent with the firm I had to apply for my job 13 times. A colleague of mine was doing the work that seven people had been doing the year before. The organisation was shambolic and I'm pretty sure everyone made redundant when I left the firm would have won a case at tribunal.

    Advice to Management

    Sort out what you're trying to do and start treating your staff like they matter rather than just spouting a load of rubbish about your commitment to staff care.


  4. Helpful (1)

    "Good to work"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Norwich, England (UK)
    Former Employee - Software Engineer in Norwich, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aviva full-time (More than 5 years)

    Pros

    Nice simple benefits and perks , easy to move around.

    Cons

    Hard to get salary review , progression is political .

    Advice to Management

    Try judge on performance not on other peoples opinions.


  5. "Oh my god"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Norfolk in Norwich, England (UK)
    Former Contractor - Norfolk in Norwich, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aviva as a contractor

    Pros

    Erm... The coffee from the machine was ok?! There was a Costa in the building too which was nice. Sorry that's it?!

    Cons

    I worked at Aviva in Norwich. Seating plans were regularly changed and staff had mandatory seating however there was a clear desk policy. This was totally arbitrary and really summed up the rest of the way they treated staff, with a reminder of their 'great' power at all times.

    Advice to Management

    Managers were pathetic, small minded people in my department. Efforts were made for all nuances of creativity to be stamped out. I was disciplined for doodling my name (taking all of ten seconds) despite working faster than my other colleagues. I was never asked how I was getting on or told anything positive. Management treated staff like children. Was made to attend presentations about how great aviva are, how we needed to make them more money etc with managers asking questions that were blatantly for market research purposes. Adverts for products displayed around the building, so part of managers mindset is that staff should be buying their products (not just a conspiracy theory, this was outrightly stated in one meeting).


  6. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Manager in Norwich, England (UK)
    Former Employee - Test Manager in Norwich, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aviva (More than 5 years)

    Pros

    Decent pay and benefits
    IT team have some really smart people
    Great CEO

    Cons

    Political (like any other company)
    variable quality of resources

    Advice to Management

    They are doing good job but sometimes they need to be careful not to be conned by resources who put a microscope over work they do...


  7. "Standard call centre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor in Norwich, England (UK)
    Former Employee - Customer Advisor in Norwich, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aviva full-time

    Pros

    Great People, great customers and sometimes you really get the feeling that you've made the difference that day for the customer

    Cons

    shift work and rota not given in advance

    Cons
    "Mid/senior management sometimes lack expertise in the field they're managing
    "Worst politics from top management its not MNC Its BMC company"

    Advice to Management

    Stop the spin and start listening
    Value your people mor

  8. Helpful (2)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Norwich, England (UK)
    Former Employee - Account Manager in Norwich, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aviva full-time (More than 5 years)

    Pros

    Work life balance, good holiday provision

    Cons

    Always restrucuring- no real value of its people, lots of Hofs and Dofs protecting their ivory towers

    Advice to Management

    Stop treating your staff like a commodity


  9. "Work in progress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwich, England (UK)
    Former Employee - Anonymous Employee in Norwich, England (UK)
    Doesn't Recommend
    Positive Outlook

    I worked at Aviva full-time (More than 10 years)

    Pros

    New CEO is beginning to turn the place around. People on the ground are mostly committed and high calibre

    Cons

    Loads of legacy. Middle management are mostly a disgrace.

    Advice to Management

    Promote from within. Your best talent I being stifled by senior managers who just try to cover their backsides


  10. "Aviva Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Support Function in Norwich, England (UK)
    Current Employee - Group Support Function in Norwich, England (UK)
    Recommends
    Positive Outlook

    I have been working at Aviva full-time (More than a year)

    Pros

    - Competitive salary
    - Good benefits
    - High capability, particularly in specialist roles
    - Opportunities to progress
    - Driven
    - Can deliver transformation objectives
    - Clear vision and a communication of objectives
    - Management are approachable
    - Will fund professional qualifications and memberships

    Cons

    - Weighty org structure
    - Mid/senior management sometimes lack expertise in the field they're managing
    - Poor staff consultation particularly when implementing day to day compliance (a feeling of being 'done to')
    - Good IT support
    - Substantial variance in culture across business units
    - Limited international cross-working
    - Bit of a pro-yes man culture
    - Slightly old fashioned culture (although varies by business)

    Advice to Management

    - Keep up the clear objectives, but make sure they are 'shaped' effectively and meaningfully through line manager/employee engagement. (It's not unusual to have half of objectives for individuals being largely irrelevant by the time they've worked through the Aviva machine.)
    - Create more forums for bottom up input into decision making, particularly for compliance tasks and high volume processes.
    - Avoid the temptation to interfere with specialists and creation of management busy work.
    - Avoid saying 'So what are you doing about it' when a problem is identified. Feedback is valuable and this discourages it.
    - Embrace remote working where location is of no defined value. Over time this may expand your talent pool and address issues with recruitment in less central locations.


Showing 27 of 377 reviews
Reset Filters