Aviva Reviews | Glassdoor

Aviva Reviews

Updated July 20, 2017
35 reviews

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Aviva Group CEO Mark Wilson
Mark Wilson
9 Ratings

35 Employee Reviews

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Pros
Cons
  • No professionalism amongst senior management team (in 17 reviews)

  • The middle management is a joke (in 9 reviews)

More Pros and Cons

  1. "Extremely unstructured, I feel that I wasted my summer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Dev Intern in Des Moines, IA
    Current Intern - Software Dev Intern in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aviva as an intern (Less than a year)

    Pros

    Mentor and manager were great!

    Cons

    Failing IT department, waterfall development is a fail-- Very unstructured intern program

    Advice to Management

    Stop playing politics..


  2. "Worst recruitment company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer
    Current Freelancer - Anonymous Freelancer
    Doesn't Recommend

    Pros

    Nothing is there to be written as pros.

    Cons

    Sitting only to collect money from candidates .

    Don't provide any option for interview.

    Don't even know which candidate is suitable for which profile

  3. "Not an enjoyable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Associate in Galway (Ireland)
    Current Employee - Sales and Service Associate in Galway (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Aviva full-time (Less than a year)

    Pros

    There are some but they can be difficult to see with all the cons

    Cons

    No clear processes. Depending on who you ask a question there is a different answer, was sold the job on Monday to Friday's but have since been forced to work Saturday's and take a half day during the week so we don't get overtime. Loud, slow equipment also we are expected to arrive 10-15 mins before work so our many slow outdated systems can load up for which we do not get payed even though as part of Irish employment law you must be giving time to setup when you shift starts.

    Advice to Management

    Get your middle management working together and think about what the terrible wages do to people drive to work to their full ability


  4. "lawyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Aviva full-time

    Pros

    I cannot find anything positive about this place

    Cons

    Pay is not market and professionals are treated as disposable being


  5. "Claims employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CLAIMS ADVISOR in Halifax, NS (Canada)
    Former Employee - CLAIMS ADVISOR in Halifax, NS (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great teammates.
    Aviva Fund helps the community by giving back.

    Cons

    Constant change. Little positive feedback. Reviews focus on negative and not the good work you are doing. Too many processes and procedures slow down the work flow. You push paper. Unrealistic demands and workload.

    Advice to Management

    Stop micro-managing. Trust your employees.


  6. Helpful (3)

    "Sexist, Discriminate, Cruel."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bristol, England (UK)
    Former Employee - Customer Service Representative in Bristol, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None, they make out they care, they do not.

    Cons

    I am not usually one to write a bad review about a company, but I don't want this to happen again. To anyone.
    When I started work here, it was perfect, they had told me how caring and great they were and it seemed so at first.
    Until A) my "manager" decided he did not like me. And B) they decided I was too much hard work with my disability.
    I was taken from on warnings or meetings to outright dismissal, for a load of ridiculous reasons that my team leader had pulled out of thin air.
    I was told the day before I went on holiday, to be fired the day I came back. Absolutely awful.
    The middle management is a joke. My manager didn't even know how to do my job, yet was meant to lead us.
    The team was lead by another colleague who was not meant to and was not paid to.
    I am not the only one mistreated by this manager, who became a manager by accident because the old one left. He was not and is not fit for this role.
    I feel like I have been discriminated against, and treated extremely unfairly.
    I am afraid I CANNOT recommend that anyone works here.
    Even worse if you are female or disabled.

    Advice to Management

    Sort out your middle management.


  7. "Management failure and poor culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor in Glasgow, Scotland (UK)
    Former Employee - Customer Advisor in Glasgow, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Aviva full-time (More than a year)

    Pros

    Loads of overtime available because of lack of staff and overworking, good rate of pay.

    Cons

    Lack of training and progression, management are very poor at ensuring team work and communication. High turnover from particular teams suggesting particular managers just don't understand how to work a team. Hot desking and a clean desk policy is a nightmare, the desks are constantly being made smaller for 'increased capacity', more like cattle hearding.

    Advice to Management

    Avoid favouritism, try to create a non-biased office culture and stay away from hiring friends and family because 90% of the office went to school together which makes others feel like outsiders

  8. Helpful (1)

    "Indifferent to qualifications,experience,ability. Staff cost not asset. females no salary equality or equal opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Handler in London, England (UK)
    Former Employee - Claims Handler in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aviva full-time (More than 5 years)

    Pros

    When I worked there they paid for your insurance qualifications. Shame they omitted to say they didn't care if you were qualified. Regulators need to inspect a bit more...

    Cons

    They don't care if you get insurance qualifications. You are a cost to the business not an asset! No final salary, they have robbed customers and staff of the orphan assets that should have ensured endowment mortgages were paid irrespective of economic issues. They have taken all of the assets of the business including the value of the buildings and given this to shareholders . They should return to being a mutual. Bring back endowment mortgages as a mutual society. Or
    RETURN THE ORPHAN ASSET MONEY STOLEN FROM THE ENDOWMENT POLICYHOLDERS TO THE ENDOWMENT POLICYHOLDERS!
    WHERE ARE THE INSURANCE REGULATORS AND WHY HAVE THEY ALLOWED THIS AND OTHER INSURERS TO ROB MORTGAGE ENDOWMENT POLICYHOLDERS! THE GOVERNMENTS ABD ALLEDGED REGULATORS OVER THE YEARS HAVE ALLOWED INSURERS TO ROB THE ORPHAN ASSETS, RENAME THEN INHERITED ASSETS AND KEEP THEM FOR THE FAT CAT IWNETS WHILE THEY TELL NIAVE ENDOWMENT POLICYHOLDERS THAT THERE IS NO MONEY DUE TO ECONOMIC CONDITIONS. ( they hide the orphan assets which actually pay for shortfalls due to economic conditions. Look up the contra preferentum rule- they changed the rules of the policy as they went along.! WHERE ARE THE SO CALLED REGULATORS?!)

    Advice to Management

    Give back the orphan assets to endowment policyholders, give back the final salary pension, give back training to staff, get back the female employees you pushed out when they had children. Give equal salary and promotion to female. GET OUT


  9. Helpful (1)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Aviva full-time

    Pros

    Working with a lot of people

    Cons

    Everything is timed to the minute

    Advice to Management

    Be more people oriented


  10. "Some great people...none of whom are managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Aviva full-time

    Pros

    There are some really great people who work for Aviva - kind, smart, helpful - who want to work hard and get on.

    They've recently made the 20p coffee free.

    You won't be bullied

    Cons

    Where to start...

    In Automatic Enrolment area there is a huge lack of focus. Not going to name individuals, but the problem is less the top managers, but the team leaders underneath them. Management propose ideas such as 'systems thinking' where admin monkeys like me are told we can make changes to the way we work....well this never happens.

    The team leaders are not equipped to lead, instead they make competent staff underneath them do their work for them.

    - Team Leaders are obstructive (there are exceptions to the rule) and your pay and progression depends on brown nosing
    -

    THE WORST THING: some employees have a sneaky trick (and this is rife through experienced members of staff), whereby they reduce hours to part time, but then do overtime so that they earn more than full-time staff even though they work less hours.

    Advice to Management

    - Higher up management - please assess the ability of low-end management. THEY ARE AWFUL.


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