Aviva Reviews | Glassdoor

Aviva Reviews

Updated April 18, 2017
318 reviews

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3.3
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Aviva Group CEO Mark Wilson
Mark Wilson
108 Ratings

318 Employee Reviews

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Pros
Cons
  • No professionalism amongst senior management team (in 17 reviews)

  • Lack of encouragement by middle management (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Politics is more important than performance in this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are some smart people and you can get good experience

    Cons

    One of the most political organisations I know. Good performance is not recognised and you will only succeed if you don't challenge the status-quo or senior management. Alot of dead-wood in some very senior positions. Definitely a case of jobs-for-mates in this organisation.

    Advice to Management

    Stop focusing on your own bonuses and start taking your custodianship of the organisation seriously. You are losing good people because of the culture of the organisation that tolerates poor performance, lack of honesty and personal patronage.


  2. "Poor management, managers employes OWN friends"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Doesn't Recommend

    Pros

    Learn how to due with problems alone.

    Cons

    Poor management doesn't care their workforce, no work life balance, new staffs were being introduced by manager and they were come from the same company before...complicated relationships between employees. All mess and making same mistake on daily basic.

    Advice to Management

    No, no one listen, no one care. Just wait until it sold their business out and leave the market once for all. If you entering this company without any relationship, you will need to know you have to work extra hard other got referral doesn't work at all and they all getting positive reviews but not you...


  3. Helpful (1)

    "Cronyism rife"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good pay and quite a good HR team at the top. They really do care for customers and all the issues facing customers. They have tied the promises they make to customers to the ones they make to employees, so things like 360-degree reviews are in place. Teams genuinely try to cross-pollinate and work together on shared problems and share the celebrations when they are due.

    Cons

    Cronyism nullifies a lot of the benefits - if you have a terrible manager, you have little chance of going anywhere except out the door.

    Simply awful attitudes to men and women with young children - think hard before taking maternity or paternity leave at all, else you may find yourself replaced.

    The permissions culture invades everything - novel solutions to tricky problems will not be implemented or considered. Committies make decisions in ways that cater to political and self-serving interests, not interests that benefit teams, products or employees.

    Advice to Management

    Get rid of the permissions culture, allow more autonomy and weed out the Heads and Directors that hold back the company.


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  5. Helpful (5)

    "As reactive a company as can possibly exist"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Worthing, South East England, England (UK)
    Former Employee - Underwriter in Worthing, South East England, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Holiday package and flexible working options - good.
    Development opportunities numerous in volume (but see Cons)
    (Leased) office building was pleasant enough

    Cons

    Management are uninspiring (or downright incompetent)
    Salary and bonus are atrocious - well under market rate and have no bearing on performance of the unit, or indeed the company (hence the pay-rise "pot" remaining at 2% for the last three years, despite company profit increasing YOY)
    Aviva is defined by knee-jerk reactions. Nothing is thought through, so staff are forced to change focus from one minute to the next, be it on administrating X, or preventing Y. Nothing is ever maintained or followed-through to completion.

    Advice to Management

    Just for one year, try focusing on what would make things better for the employees. Aviva would still function without the Hofs, Dofs, MDs et al, but without underwriters, servicers, risk advisors, customer service reps, there would be nothing. Try giving out salary awards and bonuses that reflect just how much the staff have lined your pockets.


  6. "good- bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aviva full-time (More than a year)

    Pros

    culture created by aviva global

    Cons

    bad management, no quality control, biased and irresponsible decisions

    Advice to Management

    Be responsible and should work for the company.


  7. Helpful (2)

    "Unstructured Mess - Finally being straightened out?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in London, England (UK)
    Current Employee - Managing Consultant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aviva full-time (More than 3 years)

    Pros

    Fantastic Work-Life Balance, encouraging flexible working and mobile work practises.
    Has lots of potential for positive change and efficiencies. Good flexible benefits package.

    Cons

    At the Aviva Group Centre there is such a poor handle on HR and talent management issues. In three years I had 10 line managers, and not once did a HR representative email or talk to me about these changes.

    The 6 monthly appraisal system is completely flawed and is just a tick in the box exercise. Talent Management practises strangely only are available from 'Head of' and above, which to me is completely backwards.

    Recent mass redundancies made it openly apparent that the organisation is extremely politically motivated and senior management therefore are hard to trust.

    Advice to Management

    Sort out HR practises in AGC and don't let senior (people) managers and directors have full control on HR issues, otherwise you will find that constructive dismissal cases will start appearing.
    People managers need to be trained on how to manage people, my experience of 10 in 3 years will say that most didn't have a clue as to how to motivate, lead and manage a team.


  8. "it's disappointingf"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Financial Officer
    Former Employee - Chief Financial Officer
    Doesn't Recommend
    Negative Outlook

    I worked at Aviva full-time (Less than a year)

    Pros

    none ..the owner is simply a daydreamer who wants to get rich pronto

    Cons

    delayed salaries

    non pyt of gov't dues & suppkiers' accts


  9. Helpful (6)

    "Corrupt and incompetent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of in London, England (UK)
    Former Employee - Head of in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aviva full-time (Less than a year)

    Pros

    None, even the coffee machine was rubbish

    Cons

    Populated by white middle aged, middle class blokes devising products nobody wants to buy with unsustainable commission levels to support greedy distribution channels

    Advice to Management

    People who get a senior level job with Aviva sigh with relief they will never have to put in a hard day of graft ever again.


  10. Helpful (1)

    "Warning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None company is not a great place to work

    Cons

    Lack of leadership and vision. Blame culture. No ownership

    Advice to Management

    Overhaul required


  11. Helpful (2)

    "Good while it lasted."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aviva full-time (More than 3 years)

    Pros

    I was lucky to find the best manager that I could have asked for.
    Good place to work if you dont fancy doing any work, simply having babies and starting a family - good mat leave package.

    Cons

    Paying for y our own expenses out of your pocket, regardless of how much it costs.
    Poor management.
    No people/talent development.
    Ancient processes.
    300 years of history - still dealing with past mistakes and bad decision making.
    under paid against the rest of the market - you can earn more working for charity.
    No strategy or direction.

    Advice to Management

    Listen to your employees - making uninformed decisions will not help you in the future. Especially when you have lost the majority of your top performers in the past year. Soon you will have lost everyone who understands how to help your business perform.



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