Axios Systems "family owned" Reviews | Glassdoor

Axios Systems Employee Reviews about "family owned"

Updated Feb 9, 2020

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3.3
66%
Recommend to a Friend
70%
Approve of CEO
Axios Systems CEO Tasos Symeonides
Tasos Symeonides
63 Ratings
Pros
Cons
  • "Some people are not suited to working for a family owned privately owned company(in 9 reviews)

  • "The owners have managed to harness every negative trait of being a family run business(in 6 reviews)

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Reviews about "family owned"

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  1. "Investing in being the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - President 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Axios Systems full-time

    Pros

    Great team, products and values are why Axios continues to innovate and win the world's largest contracts for ITSM

    Cons

    Some people are not suited to working for a family owned privately owned company

    Axios Systems2019-08-27
  2. Helpful (3)

    "Time for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook

    I have been working at Axios Systems full-time for more than 3 years

    Pros

    I love the entrepreneurial spirit of the company at it's outposts. Innovation exists in many areas and Axios has a lot of great people. Loving the CSP "Customer Success Program" - the focus on driving continuous improvement with the customer base so they drive a successful ITSM framework for many years. V Solid and proven product, especially with the new release and UI. New Modules and parallel product roadmaps are a big plus too

    Cons

    Not a very big company so you have to create your own progression. Still Family owned which is a different culture to a PE or listed company setup.

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    Axios Systems2015-11-20
  3. "Need young management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ITSM Consultant in Amsterdam
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Axios Systems full-time for more than 8 years

    Pros

    Lot of independence and flexibility. Great friendly and valuable people create a nice atmosphere. Working with different customers keeps it interesting.

    Cons

    Lack of Strategy and well -defined processes is not for everybody. Company is small and family owned, conflicts in the family are reflected in the company.

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    Axios Systems2020-02-10
  4. Helpful (9)

    "ITSM Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Docklands
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Axios Systems

    Pros

    Quiet location for HQ in Docklands, easy access and close to public transport Tool is interesting to learn and definitely helps to build on ITIL/ITSM knowledge Client exposure and networking with large national and international corporations Challenging role but really helps to improve your people skills Potential to travel interstate for projects - could be a few days to a few months, sometimes even spur of the moment type thing Salary is quite decent and can be negotiated, along with other perks such as on-site parking (however if you don't ask and persist, you won't get it)

    Cons

    Family owned company Job roles between team members unclear, often picking up the slack of other team members No mentoring, job shadowing a more senior member more about doing their dirty work with no real, clear instruction as to what is required Team members secretive and protective over their clients - will not include you in customer meetings despite having done NONE of the work for a task completed by you No set career path Performance review - personal rather than professional, 360 review, no formal goal/performance/personal development planning at the beginning of the year Management plays favouritism You get singled out if you prefer to bring your own lunch rather then eat out on most days Time oriented rather then task oriented Lack of support from team members - youre pretty much on your own when it comes to learning the tool and forget about asking questions Lack of documentation, no real central repository for sharing knowledge Technical help is overseas - Australian team is often ignored Unclear escalation path Collaboration between individuals in the team is rare Management is often absent, hard to contact and have unrealistic expectations Very autocratic Need to fight for recognition or rewards Tertiary education, qualifications and work experience is dismissed - most of the team do not have a tertiary background or external qualifications and are very judgemental Working from home is frowned upon

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    Axios Systems2017-08-02
  5. Helpful (2)

    "Product is poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Axios Systems full-time for less than a year

    Pros

    - They paid me, for my unplesant time working there.

    Cons

    - Family owned and ran, these people are snake oil merchants. - Product is very poor and in a legacy state, much better products available. - Some senior tech staff are very little knowledge of the IT world out side of there small company. - Has no future in the market place, I honestly can't see any companies bring this system into there environment. looks like something from 1997 not 2017. - Tasos Symeonides

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    Axios Systems2017-07-20
  6. Helpful (1)

    "Good future ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Edinburgh, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Axios Systems

    Pros

    Very good teams across the globe, experienced, helpful and friendly. New UK sales team shows drive and a promise of heading in the right direction Product is constantly developing and changing for the better Focus on delivering quality rather than quantity

    Cons

    Currently going through a lot of changes (for the better) Family owned business means a lot of things are heard and done fast but also some things are never to change, seemingly indifferent to how strong the justification for change for the business is

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    Axios Systems2016-09-26
  7. Helpful (12)

    "Avoid at all cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Axios Systems full-time for more than 5 years

    Pros

    Some good people work here sadly none of them are in management

    Cons

    Family owned glorified 7/11. Poor product outdated technology and poor management. Understaffed and badly managed. No salary review for the last 5 years. You are a slave to the needs of an egoistic family.

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    Axios Systems2016-04-24
  8. Helpful (11)

    "Private Empire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Axios Systems full-time for more than 8 years

    Pros

    Great long term stability as a company and as an employer. Financially secure and self financing with no outstanding loans.

    Cons

    Entirely family owned and subject to the whims and vagraries of the owners. Poor renumeration despite increasing profits. Lack of trust from the owners towards staff. Unimaginative benefits package. Sick pay capped at 10 days full pay 10 days half pay. No flexibility in working hours. History of minimal or zero pay rises.

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    Axios Systems2013-05-10
  9. Helpful (3)

    "Started with a great vision, which has since dissipated a bit."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland

    I have been working at Axios Systems full-time for more than 5 years

    Pros

    A lot of very nice and clever people to work with in several parts of the organisation. Family owned, so you can get what you need by convincing one person, no need to jump through layers and layers of management. Pretty flexible in how you carry out your work. Very much customer focussed.

    Cons

    Disparate departments that appear to have very different cultures for such a small company. Family owned, so whims may get accommodated quicker than usual. Microsoft and J2EE shop.

    Axios Systems2012-08-29

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Found 9 reviews