B&M Retail Reviews | Glassdoor

B&M Retail Reviews

Updated November 18, 2018
423 reviews

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2.7
StarStarStarStarStar
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Recommend to a friend
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Simon Arora
164 Ratings

423 Employee Reviews

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Pros
  • "Some Colleagues were friendly, 10% discount" (in 50 reviews)

  • "i want to be part of B&M team to enhance my professional skills" (in 25 reviews)

Cons
  • "With all the talk about how much money they make, they could pay more than minimum wage" (in 36 reviews)

  • "Normal members of staff left to do all the hard work" (in 13 reviews)

More Pros and Cons

  1. "Treat staff like crap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Trafford, PA
    Former Employee - Supervisor in Trafford, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at B&M Retail full-time (Less than a year)

    Pros

    10% discount is the only decent bit, met some nice people and had a laugh with some, but not others

    Cons

    Too much demands on staff, talk to the staff like crap, can't think of anything else to write so I'll leave it

    Advice to Management

    Don't treat staff like crap.


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good working hours and work life balance

    Cons

    Lots of cliques within the shop

  3. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at B&M Retail part-time

    Pros

    Staff discount, friendly team members

    Cons

    Poorly managed, no understanding of mental health


  4. "Warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at B&M Retail full-time

    Pros

    Same shift, good training, nice location, help with transport strikes and hot food canteen.

    Cons

    No chances to become permanent, just season staff, low pay


  5. "Poor pay but nice colleagues"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at B&M Retail part-time

    Pros

    Colleagues were friendly
    Management were friendly when they weren’t so stressed

    Cons

    Poor pay
    Poorly organised roles, never consistent
    Hours changed without good notice
    Rota not put up in timely matter so not sure if working at weekends without having to phone in and check

    Advice to Management

    Ensure weekly rota in place in good time


  6. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at B&M Retail part-time

    Pros

    Good notice for work hours

    Cons

    Bullying within management
    Poor training

    Advice to Management

    Training for management on how to treat employees


  7. "good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    discounts were the best pros of this company

    Cons

    lazy co workers, terrible when everyone else is hard working

    Advice to Management

    pay more attention to your employees

  8. "review of b&m"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at B&M Retail full-time

    Pros

    good for progression within team

    Cons

    higher pay isn't provided straight away with extra responsibilities


  9. Helpful (1)

    "waste on time not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Stoke-on-Trent, England (UK)
    Former Employee - Customer Service Representative in Stoke-on-Trent, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at B&M Retail part-time (More than 5 years)

    Pros

    some nice staff at some stores

    Cons

    to be honest there is far too much wrong with working for this company. i started 7 years ago and every year it got worse and worse i even moved stores it was that bad. the management treat the staff like dirt i was a temp supervisor and it took 3 months for my pay to actually go up and instead of being temp for just Christmas i did nearly a full year of it and instead of offering me the job on a permanent basis they gave it to someone else it was a slap in the face for all the work and effort i put into helping them DO NOT WORK FOR THEM

    Advice to Management

    major improvements listen to the staff


  10. "Horrific"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Workington, England (UK)
    Current Employee - Anonymous in Workington, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at B&M Retail part-time

    Pros

    10% Discount
    Some staff are pretty friendly and decent

    Cons

    Management bullying.
    No overtime if management dislike you.
    Lacking team effort
    Shops a mess
    No chance of progresion.
    Old equipment
    Lacking moral due to management
    Horrific manager who doesn't seem to know what they're doing.
    Managers like to give all the over time to those who kiss backside rather than good workers.
    Overall I wouldn't work there. Plus it's impossible to get sacked.
    No training

    Advice to Management

    Sort management out.
    Stop bullying.
    Take complaints seriously from staff.
    Health and safety issues (Ppe)
    Increase wages
    Offer sick pay
    Sort out slave labour issues
    Pay people for stopping back.
    Stop asking for volunteers


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