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B&Q

Part of Kingfisher
Engaged Employer

B&Q

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B&Q Reviews

Updated Aug 11, 2022

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Found 2,091 of over 2,186 reviews

3.6
66%
Recommend to a Friend
74%
Approve of CEO
B&Q CEO Graham Bell (no image)
Graham Bell
490 Ratings

Top Review Highlights by Sentiment

Pros
  • "I also really appreciated that working there as a 19 year old I got good pay that was well above the minimum wage.(in 203 reviews)
  • "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore.(in 140 reviews)
  • "The people I worked with were great and made it nicer to come to work.(in 137 reviews)
  • "Very diverse job; colleagues are great.(in 105 reviews)
  • "20% DISCOUNT and flexible hours(in 66 reviews)
Cons
  • "some of the management is poor and act like they're better than the customer advisors.(in 186 reviews)
  • "Managers do not own up to their mistakes unethical dismissals and informal actions and they decide to do what ever they want(in 108 reviews)
  • "No training and are expected to know loads about the products straight away and called an expert!(in 40 reviews)
  • "Some management seem to think bullying and intimidation is the best tactic.(in 30 reviews)
  • "No career progression(in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, more than 3 years

    great company

    Mar 24, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great company, good benefits, good over time

    Cons

    can not think of any

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  2. 5.0
    Current Employee, more than 1 year

    Good place to work

    Jan 22, 2022 - C A in Buxton, ME
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work at

    Cons

    No cons to this job

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  3. 5.0
    Current Employee, more than 1 year

    Very good

    Dec 23, 2020 - Sales Assistant in Wakefield, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    20% discount and very nice staff

    Cons

    Busy at times on weekends

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    B&Q Response

    Employer Brand & Attraction Manager

    Thanks for the 5 stars and for recommending B&Q as a great place to work.

  4. 3.0
    Current Employee, less than 1 year

    good to view

    Sep 19, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good job if looking for part time

    Cons

    ok if you want short hours

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    B&Q Response

    Employer Brand & Attraction Manager

    Thanks for your review, glad to read that you're making the most of our flexible contracts.

  5. 1.0
    Current Employee, more than 3 years

    Good for people only needing low hour work that don't expect anything out of it.

    May 5, 2015 - Customer Advisor in Wales, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Close team that works well together and helps each other out. OK pay if the level system is used in your store (More experienced = hire pay but this is hardly used in any store) Busy workload so you always have something to do. From other staff I know that it is quite a flexible place to work for parents and students with most colleagues willing to swap shift to help if they can.

    Cons

    Zero career aspects for most people. It isn't about what you know but how much you suck up to management. No full time contracts and hours go to the friends of managers instead of hard workers that get the job done. No feedback from management on how to improve or on tasks that need doing. Too many decisions made by people from high up with no clue of how a store actually works.

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    7 people found this review helpful
  6. 3.0
    Former Employee, less than 1 year

    Great starting point for a "REAL JOB"

    Jan 14, 2014 - Showrooms Customer Adviser 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's simple to apply, it treats even low level employees with quite a bit of respect. I was able to learn anything i wanted to about the store our systems and sales skills in general, working there for just a few mouth's opened TONS of doors for me to do other things.

    Cons

    Pay was pretty poor, don't let it become who you are. My personal manger was very hands off I felt he wasn't very productive in general and was much more worried about his future then the stores.

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  7. 4.0
    Former Employee, less than 1 year

    Good part time

    Aug 11, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours and good work environment. Good discount if you like DIY

    Cons

    Laborious retail work, very repetitive

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  8. 4.0
    Former Employee, more than 1 year

    Good place to work for a first job

    Aug 11, 2022 - Anonymous Employee in Swindon, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work for a first job

    Cons

    Management is not very professional at what they are doing

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