B&Q Reviews

Updated Aug 4, 2020

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3.3
63%
Recommend to a Friend
71%
Approve of CEO
B&Q CEO Graham Bell (no image)
Graham Bell
121 Ratings
Pros
  • "Good pay for a student during A-levels(in 77 reviews)

  • "Good benefits 20% staff discount and other online companies(in 64 reviews)

Cons
  • "I worked at b&q for a number of years until I couldn’t take it anymore(in 68 reviews)

  • "Long hours on weekends, inconsistent shift pattern(in 28 reviews)

More Pros and Cons
  1. "good to view"

    3.0
    Current Employee - Anonymous Employee 

    I have been working at B&Q full-time for less than a year

    Pros

    good job if looking for part time

    Cons

    ok if you want short hours

    B&Q Response

    October 16, 2019Employer Brand & Attraction Manager

    Thanks for your review, glad to read that you're making the most of our flexible contracts.

  2. Helpful (4)

    "Good for people only needing low hour work that don't expect anything out of it."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Advisor in Wales, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at B&Q part-time for more than 3 years

    Pros

    Close team that works well together and helps each other out. OK pay if the level system is used in your store (More experienced = hire pay but this is hardly used in any store) Busy workload so you always have something to do. From other staff I know that it is quite a flexible place to work for parents and students with most colleagues willing to swap shift to help if they can.

    Cons

    Zero career aspects for most people. It isn't about what you know but how much you suck up to management. No full time contracts and hours go to the friends of managers instead of hard workers that get the job done. No feedback from management on how to improve or on tasks that need doing. Too many decisions made by people from high up with no clue of how a store actually works.

    Continue reading

  3. "Great starting point for a "REAL JOB""

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Showrooms Customer Adviser 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at B&Q part-time for less than a year

    Pros

    It's simple to apply, it treats even low level employees with quite a bit of respect. I was able to learn anything i wanted to about the store our systems and sales skills in general, working there for just a few mouth's opened TONS of doors for me to do other things.

    Cons

    Pay was pretty poor, don't let it become who you are. My personal manger was very hands off I felt he wasn't very productive in general and was much more worried about his future then the stores.

  4. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Coventry, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at B&Q part-time for more than 5 years

    Pros

    Promotions for hard work Fun atmosphere

    Cons

    Long hours And poor shift patterns

    Continue reading
  5. "Good company, lots of politics - face fits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at B&Q full-time for more than a year

    Pros

    Paid well, plenty of staff & managers to cover

    Cons

    Long hours, thankless job, kpi after kpi sometimes not what should be priority

  6. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telephonist in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at B&Q full-time for more than 3 years

    Pros

    The people and atmosphere are great

    Cons

    The customers get what they want when asking for a manager even if they're not right

  7. "Good time all round"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Showroom Customer Advisor in Hull, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at B&Q part-time for less than a year

    Pros

    Varied work with a good team for decent money

    Cons

    Sometimes felt out of depth on other departments

  8. "Good support for a part time student"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Harrogate, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at B&Q part-time for more than a year

    Pros

    - Good pay for a student during A-levels - Opportunity for overtime - Variety work - Ability to specialise e.g mix paint

    Cons

    - High turnover - Generally older staff, might make you go out and put away the trolleys in the rain every time

  9. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at B&Q full-time for less than a year

    Pros

    They treat you like a family

    Cons

    There are a lot of employees who get away without doing much hard work

  10. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor B&Q in Glasgow, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at B&Q part-time for more than a year

    Pros

    Good pay, good hours, good overtime. Good work life balance

    Cons

    Aprons are heavy and hot Not enough staff in to help customers

    Continue reading
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