KEY NOT FOUND: coverImgAlt
Logo

B&Q

Part of Kingfisher
Engaged Employer

B&Q

Add a Review

B&Q Employee Reviews about "management"

Updated Sep 28, 2022

To filter reviews, or .

Found 637 of over 2,260 reviews

3.6
66%
Recommend to a Friend
74%
Approve of CEO
B&Q CEO Graham Bell (no image)
Graham Bell
522 Ratings

Top Review Highlights by Sentiment

Pros
  • "I also really appreciated that working there as a 19 year old I got good pay that was well above the minimum wage.(in 212 reviews)
  • "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore.(in 143 reviews)
  • "The people I worked with were great and made it nicer to come to work.(in 133 reviews)
  • "Very diverse job; colleagues are great.(in 104 reviews)
  • "Flexible hours and always chance for overtime(in 75 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "management"

Return to all Reviews
  1. 4.0
    Current Employee, more than 3 years

    Pays the bills but....

    Mar 5, 2017 - Stock Replenishment in Belvedere, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good money for newbies Few nice employees Can be rewarding if you are lucky to have a good manager (rare)

    Cons

    Benefits cut in 2016 - no more Sunday extra pay, no bonus. Not flexible - say goodbye to summer holidays, Easter with family and Christmas. No way to improve/rank up Training very limited No real management of store and if there expected to be blamed and be suspended for little things or mistakes.

    Continue reading
    1 person found this review helpful
  2. 5.0
    Current Employee, more than 3 years

    Really good place to work

    Apr 9, 2021 - Showrooms Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The management are really friendly and the higher up parts of the company seem relatively involved and kind

    Cons

    None particularly. Like every retail business, there will always be discrepancies between different stores but the store I work in is lovely

    Be the first to find this review helpful
  3. 1.0
    Former Employee, more than 3 years

    Disrespectful

    Jun 22, 2017 - Customer Advisor in Leicester, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Quick and easy start to the job. Pay is OK.

    Cons

    -'Training' consists of a folder being thrown at you, and if you aren't able to memorise it all within the hour, you will be disciplined. -Management have no faith in their staff and will blame any and all shortcomings on those working below them -Constant threats of disciplinary action for the most minor things -Constant drama between staff as well as being sworn at on a regular basis by higher ups -Promises of promotion always fall flat -Equality is thrown out of the window when it comes to holidays, as even if you book over a month in advance they can threaten you with disciplinary action if you don't do your shift on a day you had signed off as holiday -HR is not present at most times -Condescending attitudes are birthed through the lack of supervision managers have

    Continue reading
    Be the first to find this review helpful
  4. 1.0
    Current Employee, more than 1 year

    Not all managers are leaders, Blame culture, discrimination and bullying

    Feb 9, 2016 - Customer Service Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people you meet are great- co-workers are friendly and helpful; its a shame they have to jump through so many hoops imposed by management

    Cons

    Bullying and discrimination; favouritism and lack of opportunity for those not favoured Fraud- managers fixing figures and holding back contractors payments, password 'sharing' imposed by management, projects closed prematurely to reach KPI at expense of customer Lazy team members who are shielded by gutless managers Management appointed by 'who you know' or 'who you slept with' not ability and company does not invest in management training; they are left to operate their own, unregulated sub-cultures where it is every Ego for themselves and management power struggles/standoffs overshadow efficient operations Lack of systems to carry out job role, lack of interdepartmental communication, lack of knowledge of commercial strategy, lack of customer service/respect (password sharing in the office- breaching data protection laws and compromising customer security