BANDAI NAMCO Entertainment Reviews | Glassdoor

BANDAI NAMCO Entertainment Reviews

Updated March 13, 2019
35 reviews

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8 Ratings

Employee Reviews

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Pros
  • "Great people to work with, good benefits and good pay" (in 5 reviews)

  • "Wednesday free lunch, phone bill reimbursement" (in 4 reviews)

Cons
  • "Low pay for Silicon Valley standards" (in 6 reviews)

  • "Upper management to c-level is all from Japan" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great experience so far..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Santa Clara, CA
    Current Employee - Anonymous in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BANDAI NAMCO Entertainment full-time (Less than a year)

    Pros

    Great people to work with, good benefits and good pay. New headquarters is outstanding!

    Cons

    Communication can be lacking at times...definitely a lot of pressure, but that is the industry.

    Advice to Management

    Keep up the good work and listen to your employees.


  2. Helpful (2)

    "It was fun till the merge with Mobile group."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BANDAI NAMCO Entertainment full-time (More than 3 years)

    Pros

    Fun product, Great Colleagues. Great for beginners getting into the gaming industries. Do your job, learn as much as you can and get out!

    Cons

    Very old in their approach. Relies heavily on old products. You will never get promoted. The lifers there are a sore to the eyes.

    Advice to Management

    Please learn who your good workers are otherwise, everyone will start feeling miserable dealing with crappy coworkers!

  3. Helpful (11)

    "Off the grid business with little to no modern engineering skills, and a total absence of leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineering Director in San Jose, CA
    Former Employee - Software Engineering Director in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BANDAI NAMCO Entertainment full-time (More than 3 years)

    Pros

    The company is so lethargic and so rooted in 1990's style of business and management, you can fool everyone in pretending you're actually doing something even remotely close to what your job is supposed to be or deliver.

    Cons

    The real talented designers and engineers are all located in Japan. The US office is just an excuse of an operation focused at having a presence in the country so that Bandai Namco can still pretend at being a global player.

    Senior management, including their C suite execs, all of them 60 something Japanese men, is changing every 2 or 3 years, making it impossible to have any vision or mid to long term strategy whatsoever.

    As these guys know they're on a short path here, they focus their time between self-promotion outside the company and being the messengers of news, good or bad, that Japanese execs in Japan are willing to give them in the shape of badly translated kanji powerpoints made for investment bankers.

    The young, uneducated crowd (most of whom don't have a college education), while passionate, is disenfranchised by managers more concerned about their survival because of the absence of direction from the C boys.

    The console and PC team is constantly on the search for titles to be published, while the industry has long moved to a self-published model. This results in absurd, last minute projects, such as re-releases of very old titles like Dark Souls to 'make the numbers before the end of the fiscal year' - a tirade often repeated out loud by the finance team.

    The mobile team, which should be the spear of innovation and tech leadership, is divided between the US and Eastern Europe and is marred by infighting politics and low-balling bureaucracies remnant of an other, poor era of entrepreneurship. So called directors of production and engineering have little to no knowledge of current tech trends or the basics of agile project management. It often shows in meetings with visiting partners, thus creating embarrassing and counter productive conversations that hurts the credibility and hard work of the few employees who do have some skills or the will to learn them.

    Advice to Management

    Stop pretending, save money and close the place.


  4. Helpful (2)

    "Honesty from the inside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Disapproves of CEO

    I have been working at BANDAI NAMCO Entertainment full-time (More than 3 years)

    Pros

    + Small company, friendly people and environment
    + Really nice office
    + Top notch health benefits
    + Wednesday free lunch, phone bill reimbursement
    + Opportunity to work on some cool franchises and fun projects
    + Renamed company for resume builder and a career stepping stone
    + Company's events, birthday celebrations and regular gatherings

    Cons

    - Very limited growth opportunities or career progression
    - Hard work barely rewarded
    - No accountability equally for top/low performers
    - Pay bellow area average and little to no raise over years
    - Slow pace organization (decision making, getting things done, cross-functional team collaboration specially with headquarters...)
    - Japanese upper management establishes a hierarchical culture, quite disconnected to what you'd expect in a silicon valley working environment

    Advice to Management

    Open mind to cultural, generational and technological transformation and adapt fast.


  5. Helpful (10)

    "Toxic work environment and dead end job in certain departments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BANDAI NAMCO Entertainment full-time (More than 3 years)

    Pros

    -Free lunches on Wednesdays and free breakfast on Fridays (also celebrations of birthdays every month, although the celebrated tend to escape from their own celebrations).

    -Chill atmosphere among some coworkers.

    -Good working flexible hours, as soon as you do your core hours from 10 to 4

    -Freebies (games, toys...).

    -Modern offices with access to outdoors.

    -Some great teams, such as Marketing and Brand, where people are constantly promoted and treated with dignity and you can see career advancement.

    Cons

    -I would not recommend the group Production Services to any experienced professional. Higher management in that group just want young employees to mold in their own way. Your experience does not count.

    - Toxic team environment, with general apathy and zero team spirit.

    -People being hired and fired gives low morale to the team.

    -Some people who have been there for decades think they own the company, are unwilling to train or help and have a discouraging unwelcoming attitude.

    - If you don't agree with every single thing direction says, you might end up being ostracized, marginalized, your projects given to others and you get little things to do while others are overworked.

    -Low pay for Silicon Valley standards.

    -Very poor management style, belittling treatment to some people who come from outside the games world (even if you are hired for your experience in other industries + educational background you will be reminded you are not one of them by same person who hired you in the first place!).

    -Lots of favoritism.

    -Ageism.

    -Bro culture.

    -Lack of diversity.

    -Retaliation for complaining against bullying.

    -Double standards in treating employees inside same team.

    -Lack of career prospects (dead-end job) with no chances or opportunities give to transfer to other teams.

    -Intense micromanagement.

    -Lack of meaningful training that will help in your career.

    -Oh, and some cursing too...in that aspect you get well trained.

    Advice to Management

    Listen to employees who complain about managers who abuse their power and bully employees. Bro culture inside certain teams is a thing, plus discriminatory activities. Bullying should be totally prohibited and not ignored. Some people do quit because of the mental stress after being advised by mental health therapists.

    Bandai should be an entertainment company. "Have fun first" is the main value. That is surely NOT happening. Should be a games company, not a bad episode of Games of Thrones. You should not allow to have little Napoleons in control. And surely management needs to attend those Emotional Intelligence courses graciously offered and only taken by the few ones who already possess that acquired skill. Thanks.


  6. Helpful (6)

    "Stuck in the 80‘s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BANDAI NAMCO Entertainment full-time (More than 3 years)

    Pros

    Nice office
    Nice people for example in Marketing, Legal, HR
    Bragging rights for working on well known IPs

    Cons

    The US office has yet to produce its own IP or IPs. What gives? Maybe because there is no business development to speak off?
    Some free-to-play games but none made any splashes yet.
    Upper management to c-level is all from Japan. Would be okay but most are on rotation and do not contribute to anything.
    They also brought the Japanese business culture which is fine for Japan but is a built-in failure for a game company in Silicon Valley.
    Don‘t get a job there if you have any other options. You will get paid way less, get threatened to get fired all the time, and might as well forget about promotion (where you get paid more that is).
    Someone also needs to explain to me the purpose of some Director level positions there. No real function and no long term objectives given to the teams. All real instructions come from Japan and change every year.

    Advice to Management

    Make the US office it’s own entity, hire real experts (not the fake ones that were installed through Japan‘s blessing), and you will see an explosion in creativity, commitment, and growth, all due to the individual contributors.


  7. Helpful (2)

    "Software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Clarita, CA
    Current Employee - Software Engineer in Santa Clarita, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BANDAI NAMCO Entertainment full-time (More than 3 years)

    Pros

    - Laid-back and super flexible environment, good work-life balance.
    - Small team, you can literally own your project and take responsibility for everything.
    - Some smart and nice engineers are there.
    - Health insurance is top-notch in Bay Area.

    Cons

    - This is not "tech" company. You will be managed by non-engineer.
    - Some people behave much politically.
    - Slow movement, though some people trying to improve it. Lacking in good level of tension.
    - Salary is kind of disappointment for SWE for this size of company.
    - Projects can be very small, many projects are out-sourced, fully or partially.
    - While you can learn much, there's no established career path for SWE in the company.

  8. Helpful (10)

    "Don't expect career growth here unless you're upper management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Console Division in San Jose, CA
    Former Employee - In Console Division in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BANDAI NAMCO Entertainment full-time (More than 3 years)

    Pros

    - Non-management employees are great and are fun to work with
    - The benefits are stellar
    - Some swag
    - Free lunch on Wednesday
    - High quality plastic utensils
    - A ping-pong table

    Cons

    - No clear objectives given for career growth
    - You often take on way more than what your job description says... for the same low pay
    - The pay is NOT competitive for what the job entails and for living in the Bay Area
    - The CEO is incompetent and horrifyingly out of touch
    - HR is delusional and thinks everything is fine despite the obvious LACK of morale. (Not even low morale; just NONE.)
    - HR also only cares about executives, so don't bother expressing concerns to them
    - Hard workers are hardly recognized
    - They will never hire/promote from within
    - No more iced coffee machine

    Advice to Management

    Get a clue and start caring about your employees. Your high turnover rate and inability to fill positions should be a clear sign that BANDAI NAMCO is reputable- and not in a good way.

    BANDAI NAMCO Entertainment Response

    Jun 6, 2017 – VP Marketing

    Thank you for sharing your thoughts and comments. BANDAI NAMCO is constantly striving to develop a positive employment experience for our staff that provides both professional and personal... More


  9. Helpful (3)

    "Inept upper management on the mobile team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Producer in San Jose, CA
    Former Employee - Mobile Producer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BANDAI NAMCO Entertainment full-time (More than a year)

    Pros

    Bandai Namco is a recognizable name and a useful stepping stone.

    - Resume builder.
    - You're surrounded by exciting IPs.
    - You'll meet some awesome people throughout the company
    - Amazing swag courtesy of the console side!

    Cons

    Regarding the mobile department...

    - Salaries are completely misallocated if you compare employee merit, tenure, and work ethic. The hardest workers are consistently undermined.
    - No rational battle plan from those in charge.
    - Those in charge don't listen to rational battle plans.
    - Upper management doesn't understand basic F2P principles.
    - Producers tend to suffer from delusions of grandeur.
    - "More Ads" isn't a viable business model for mobile games.
    - Unchecked toxic behavior even when reported. Thank you, HR and some (former) directors on the mobile team for being enablers!

    Advice to Management

    Be leaders not managers. Take charge and fix blatant problems instead of sweeping them under the rug. Here's looking at you, mobile production and HR.

    BANDAI NAMCO Entertainment Response

    Jun 6, 2017 – VP Marketing

    Thank you for sharing your opinion and recognizing the awesome people that work at BANDAI NAMCO. We always value constructive employee feedback as it helps us on focusing our efforts in improving... More


  10. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Santa Clara, CA
    Former Employee - Software Engineer in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BANDAI NAMCO Entertainment full-time (More than 3 years)

    Pros

    Fair work.
    Get to learn different stuff

    Cons

    Management changes suddenly and there is ambiguity

    Advice to Management

    none