BB&T Insurance Services Reviews | Glassdoor

BB&T Insurance Services Reviews

Updated August 3, 2017
57 reviews

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3.2
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Wes Dasher
22 Ratings

57 Employee Reviews

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Pros
  • Great Benefits, there really is true potential to grow here if you have the right support staff (in 12 reviews)

  • Good Training, Paid CE, Nice Staff, Pension Plan (in 5 reviews)

Cons
  • No career advancement opportunities whatsoever (in 3 reviews)

  • Insurance side is wrapped in the banking side, making technology access for clients problematic (in 3 reviews)

More Pros and Cons

  1. "Great management great people great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T Insurance Services full-time (More than a year)

    Pros

    Career manager vs. someone who got stuck with the job. Best work life balance I've had in years, and still everyone here works hard. People support each other in my department. Only place I've worked that sends birthday and other cards to retirees, or sends announcements of congratulations or recognition. Few employers show appreciation to their employees the way this company does. Business expenses are automated and reimbursed within 48 hours in your account. If they require travel for work, they pay upfront for it.

    Cons

    Owned by a conservative bank, so no predatory loan practices or scandals but your required to take all online classes even if they pertain to the banking side. Not terrible, once you've been there a year but your first year it felt like classes were getting thrown at you left and right.

    Advice to Management

    Keep up the great work of making people feel valued. It's so rare, and explains why so many employees have been here so long. Keep fostering office events like PIE day 3.14 because we enjoy working together and don't socialize outside of the office. These things that you do for us really help our relationships and make us want to help each other. This is one of the least toxic office environments I've ever had.


  2. "Employee Benefits Producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T Insurance Services full-time

    Pros

    Great company that is stable and does business the right way. Professional environment but with a strong sense of family.

    Cons

    Didn't find any downsides with company.

  3. "Plenty of Potential... If you get supported"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Sales Representative in Cookeville, TN
    Current Employee - Commercial Sales Representative in Cookeville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BB&T Insurance Services full-time (More than a year)

    Pros

    Great Benefits, there really is true potential to grow here if you have the right support staff

    Cons

    If you dont have the right support staff you drown. Each insurance office is different. But the one I worked at lacked strong sales managers. It was more or less sink or swim. I brought in plenty of accounts and we hit less then a half percent of what I brought in.

    Advice to Management

    Upper management should really pay more attention to whats going on out in each office. Some things could be easily fixed.


  4. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BB&T Insurance Services full-time (More than 10 years)

    Pros

    Great benefits outside of compensation (medical, dental, vision, 401k, and pension). Community service projects.

    Cons

    Management structure (too many chiefs, not enough worker bees); Core values are not followed/honored; Huge fear of change, even when it's for the better.

    Advice to Management

    Transparency. Don't just talk about it, do it. Empower your associates. Don't just talk about, do it. Value your clients AND associates; the rewards/profits will follow naturally.


  5. "Account Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T Insurance Services full-time

    Pros

    Awesome Benefits, awesome team to work with.

    Cons

    My commute time has gotten to be extremely long.


  6. Helpful (4)

    "Commercial Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Account Manager in Glen Allen, VA
    Former Employee - Commercial Account Manager in Glen Allen, VA
    Doesn't Recommend
    Neutral Outlook

    I worked at BB&T Insurance Services full-time (More than 5 years)

    Pros

    Nice people, home like feel

    Cons

    Unfair advancement practices, lack of corporate identity for insurance division, leadership not empowered, resistant to change, low salaries compared to industry averages, lack of training


  7. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Greensboro, NC
    Current Employee - Customer Service Representative II in Greensboro, NC
    Recommends
    Positive Outlook

    I have been working at BB&T Insurance Services full-time (More than 3 years)

    Pros

    Daytime job, no work on holidays. Early out on snow days

    Cons

    It takes a while to get promoted to another level

    Advice to Management

    May do a better job ranking their employees

  8. "Client Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits, corporate environment, nice people

    Cons

    Need more training opportunities, train yourself


  9. "Life case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life Case Manager in Farmington, CT
    Current Employee - Life Case Manager in Farmington, CT
    Recommends
    Neutral Outlook

    I have been working at BB&T Insurance Services full-time (Less than a year)

    Pros

    Flexibility, fast pace, work on you career goals. Training for other positjons

    Cons

    Unorganized, system issues are horrible

    Advice to Management

    Manage is very flexible and able to work with you


  10. "Business Development Commercial Ins Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Insurance Agent in King of Prussia, PA
    Former Employee - Business Insurance Agent in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T Insurance Services full-time (More than 5 years)

    Pros

    Excellent Compensation & Incentives. You won't find another agency out there with commission payouts like Addis. They definitely pay for performance.

    Cons

    Can't really think of many. The traffic near the office can be bad at times. Also sometimes it's too cold in the office.

    Advice to Management

    Keep doing what you're doing!


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