BB&T Reviews

Cons

Working in customer service, hard to move up, lack of new positions for someone who has spent a lot of time with the company

Cons

Time duration to apply for internal jobs.

Cons

Lean staffing in some areas may be too lean.

Cons

Updating of company written information too slow for use by employees and not given enough time to keep up to date on new processes. Way too much stress.

Cons

Too corporate, prefer community banking approach. Some employees who were trying to get ahead were pretty cut throat, but I viewed that as an individual issue and not BB&T’s doing.

Cons

I have never seen such micromanaging in my life !If you have to research or call a client you have to put yourself in that mode and even then it goes against you. You can NOT ask off for a Saturday ever !! How is that even allowed ? Never enough s supervisors to answer questions either. They want hold time to be short but if you can't get anyone to answer questions you have high hold time. They also want you to "wrap up" in a very short time, but you better get it right !! I am fortunate that I have a good manager, but she is leaving so who knows who I will get stuck with. Also, it's like high school, make sure you are part of the click !! Training is two weeks, but not enough hands on to prepare you. You also have to "Bid" for holidays off and since it goes by seniority you wont get it off unless you have been there a while. That would not be so bad except that if a holiday falls on your normal day off you still have to bid on it and if you don't get it off you have to work six days that week !! You can not take another day off. What is that ?? I don't want to work 6 days a week, let alone be forced to do so !

Cons

Too much pressure for sales. Act like they want to help clients but it's all about sales.

Cons

Out dated processes and systems , accounts fees

Cons

Low pay and seemingly unwilling to increase it.

Cons

Limited opportunities for promotion with in certain teams.