BB&T Reviews
57% would recommend to a friend
(2346 total reviews)
Kelly S. King
78% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Pay is good however you have to furnish all of your own office supplies and branch supplies." (in 148 reviews)
- "Did away with individual goals and incentive in my region that resulted in no staffing and poor management." (in 118 reviews)
- "Upper management is terrible when it comes down to getting support to the front line workers." (in 39 reviews)
- "low salary compared to other banks, tend to prefer people from North Carolina over local hires." (in 32 reviews)
Ratings by Demographics
This rating reflects the overall rating of BB&T and is not affected by filters.
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Found 2,346 of over 2K reviews
Updated Nov 28, 2023
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- 5.0Apr 28, 2022Software EngineerCurrent Employee, more than 3 years
Pros
Interesting place to work at
Cons
I don’t really have ones in mind
- 3.0Nov 28, 2023Customer Service RepresentativeFormer Employee, more than 1 yearHigh Point, NC
Pros
There is none, good benefits
Cons
Management, management and management and scheduling
- 3.0Oct 4, 2023Product RepresentativeFormer Employee, more than 3 yearsRichmond, VA
Pros
Exposure to many different financial products, sponsored licensing
Cons
The company work environment, processes and compensation structure was extremely antiquated in its approach. High performers were given more workload without additional compensation and underperformers were not disciplined or replaced. Rigid workplace where number of hours at the desk were more important than productive hours.
- 5.0Oct 7, 2023Bank TellerFormer Employee, less than 1 yearMillbrook, AL
Pros
Great environment to work at.
Cons
Needed more employees, ended up working a lot of overtime.
- 4.0Oct 9, 2023Market LeaderFormer Employee, more than 10 yearsRoanoke, VA
Pros
The training and benefits are excellent
Cons
The work load is unmanageable
- 5.0Sep 27, 2023Market LeaderFormer Employee, more than 8 yearsHuntsville, AL
Pros
Excellent company. Great culture and support from management.
Cons
Large company compared to other banks in the market.
- 5.0Sep 18, 2023Bank TellerFormer Employee, more than 3 yearsFalls Church, VA
Pros
- reasonable hours - great system for sales - good staff
Cons
- sales expectation - some weekend hours
- 4.0Sep 22, 2023Anonymous EmployeeFormer Employee
Pros
It was a good job with benefits
Cons
Sometimes I needed more training
- 4.0Aug 10, 2023Anonymous EmployeeFormer Employee
Pros
Great hours, great environment, and very fulfilling getting to help others.
Cons
I was held up at the branch I was stationed in. This was also in Knoxville, Tennessee.
- 4.0Aug 3, 2023Quantitative Risk AnalystFormer EmployeeWinston-Salem, NC
Pros
Great benefits make up for below average salary.
Cons
Below average salary and vacation time. Minimalist on-site perks e.g. we had to buy our own coffee.
BB&T Reviews FAQs
BB&T has an overall rating of 3.4 out of 5, based on over 2,414 reviews left anonymously by employees. 57% of employees would recommend working at BB&T to a friend and 60% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
57% of BB&T employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BB&T 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at BB&T to be culture, career development, benefits and the cons to be senior leadership, management.
