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BB&T

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BB&T

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BB&T Reviews

3.4

57% would recommend to a friend

(2346 total reviews)

Chairman & CEO Kelly S. King

Kelly S. King

78% approve of CEO

Ratings by category

3.6

Diversity & Inclusion

3.6

Compensation and Benefits

3.5

Culture & Values

3.2

Career Opportunities

3.1

Work/Life Balance

3.0

Senior Management

Ratings distribution

5 stars

20%

4 stars

28%

3 stars

28%

2 stars

14%

1 star

11%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and PTO.(in 368 reviews)
  • "Pay is good however you have to furnish all of your own office supplies and branch supplies.(in 148 reviews)
  • "Great people but they are leaving as fast as they can(in 89 reviews)
  • "Training at BB&T University was great and detailed(in 75 reviews)
  • "Fantastic 401k and pension!(in 65 reviews)
Cons
  • "Did away with individual goals and incentive in my region that resulted in no staffing and poor management.(in 118 reviews)
  • "Some the managers are great and some are micromanagers.(in 69 reviews)
  • "Upper management is terrible when it comes down to getting support to the front line workers.(in 39 reviews)
  • "low salary compared to other banks, tend to prefer people from North Carolina over local hires.(in 32 reviews)
  • "Long hours and not enough pto(in 22 reviews)

Ratings by Demographics

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Found 2,346 of over 2K reviews

Updated Nov 28, 2023

    1. 5.0
      Apr 28, 2022
      Software Engineer
      Current Employee, more than 3 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting place to work at

      Cons

      I don’t really have ones in mind

      1. 3.0
        Nov 28, 2023
        Customer Service Representative
        Former Employee, more than 1 year
        High Point, NC
        Recommend
        CEO Approval
        Business Outlook

        Pros

        There is none, good benefits

        Cons

        Management, management and management and scheduling

      2. Join the BB&T team
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        1. 3.0
          Oct 4, 2023
          Product Representative
          Former Employee, more than 3 years
          Richmond, VA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Exposure to many different financial products, sponsored licensing

          Cons

          The company work environment, processes and compensation structure was extremely antiquated in its approach. High performers were given more workload without additional compensation and underperformers were not disciplined or replaced. Rigid workplace where number of hours at the desk were more important than productive hours.

          1. 5.0
            Oct 7, 2023
            Bank Teller
            Former Employee, less than 1 year
            Millbrook, AL
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great environment to work at.

            Cons

            Needed more employees, ended up working a lot of overtime.

            1. 4.0
              Oct 9, 2023
              Market Leader
              Former Employee, more than 10 years
              Roanoke, VA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              The training and benefits are excellent

              Cons

              The work load is unmanageable

              1. 5.0
                Sep 27, 2023
                Market Leader
                Former Employee, more than 8 years
                Huntsville, AL
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Excellent company. Great culture and support from management.

                Cons

                Large company compared to other banks in the market.

                1. 5.0
                  Sep 18, 2023
                  Bank Teller
                  Former Employee, more than 3 years
                  Falls Church, VA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - reasonable hours - great system for sales - good staff

                  Cons

                  - sales expectation - some weekend hours

                  1. 4.0
                    Sep 22, 2023
                    Anonymous Employee
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    It was a good job with benefits

                    Cons

                    Sometimes I needed more training

                    1. 4.0
                      Aug 10, 2023
                      Anonymous Employee
                      Former Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great hours, great environment, and very fulfilling getting to help others.

                      Cons

                      I was held up at the branch I was stationed in. This was also in Knoxville, Tennessee.

                      1. 4.0
                        Aug 3, 2023
                        Quantitative Risk Analyst
                        Former Employee
                        Winston-Salem, NC
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great benefits make up for below average salary.

                        Cons

                        Below average salary and vacation time. Minimalist on-site perks e.g. we had to buy our own coffee.

                      Viewing 1 - 10 of 2,346 Reviews
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                      BB&T Reviews FAQs

                      BB&T has an overall rating of 3.4 out of 5, based on over 2,414 reviews left anonymously by employees. 57% of employees would recommend working at BB&T to a friend and 60% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, BB&T employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at BB&T. This rating has been stable over the past 12 months.

                      57% of BB&T employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BB&T 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at BB&T to be culture, career development, benefits and the cons to be senior leadership, management.

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                      Senior Resource Manager

                      Last Thursday and Friday I interviewed with 2 hiring managers for 2 different companies. Both of them said they’d like me to progress to the next interview and the recruiter would reach out. One company said they wanted a offer out this month so it would be a quick process. I sent thank you emails and references. I haven’t heard from either recruiter. I had the recruiter screening and hiring manager interview just days apart, I thought I’d hear back by now. Thoughts?!

                      2
                      0 Comments

                      Underwriting Support Specialist

                      Underwriter 1 commercial line posted salary $45k-75k, I am aiming for at least 65k. No degree or designations, currently p&c licensed with 4 years of insurance. Is my goal too high? How should I go about negotiating my salary?

                      1
                      0 Comments

                      Program Manager

                      Just heard that some companies are going to start paying people for their time if they are asking you to do a presentation or something! Does anyone think this will become a thing?

                      1
                      0 Comments

                      Glassdoor has 2,414 BB&T reviews submitted anonymously by BB&T employees. Read employee reviews and ratings on Glassdoor to decide if BB&T is right for you.