BB&T Reviews | Glassdoor

BB&T Reviews

Updated April 26, 2018
1,471 reviews

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3.3
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BB&T Chairman & CEO Kelly S. King
Kelly S. King
842 Ratings

1,471 Employee Reviews

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Pros
Cons
  • Work/life balance isn't the best (in 23 reviews)

  • They say their are no 'sales goals' but the company just rephrases the expectations (in 51 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in College Station, TX
    Current Employee - Part Time Teller in College Station, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T part-time (More than 3 years)

    Pros

    Flexible hours, benefits, good pay, friendly people, lots of learning opportunities, competitive pay, knowledge of banking practices, presentation opportunities, company keeps employees well trained

    Cons

    Working in customer service, hard to move up, lack of new positions for someone who has spent a lot of time with the company

    Advice to Management

    Pay more attention to your employees.


  2. "Mortgage Default Specialist I"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at BB&T full-time

    Pros

    Great place to work at especially if you are under good management.

    Cons

    Time duration to apply for internal jobs.

  3. "BB&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 10 years)

    Pros

    Great people, great culture, numerous career opportunities, strong benefits package.

    Cons

    Lean staffing in some areas may be too lean.

    Advice to Management

    A little more associate autonomy wouldn’t hurt.


  4. "Customer Care Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at BB&T full-time

    Pros

    The employee benefits are good.

    Cons

    Updating of company written information too slow for use by employees and not given enough time to keep up to date on new processes. Way too much stress.


  5. "Positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Palm Coast, FL
    Former Employee - Bank Teller in Palm Coast, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T part-time (Less than a year)

    Pros

    Great training & process. I would have stayed with BB&T except we moved out of area where they are located.

    Cons

    Too corporate, prefer community banking approach. Some employees who were trying to get ahead were pretty cut throat, but I viewed that as an individual issue and not BB&T’s doing.

    Advice to Management

    I liked the focus on the employee culture. Keep it up!


  6. Helpful (2)

    "Micro management at it's finest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Wilson, NC
    Current Employee - Customer Service Representative in Wilson, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at BB&T full-time (More than a year)

    Pros

    Good insurance benefits and scheduled breaks and lunch. Can usually take a half hour lunch and get ot because they are always short staffed.

    Cons

    I have never seen such micromanaging in my life !If you have to research or call a client you have to put yourself in that mode and even then it goes against you. You can NOT ask off for a Saturday ever !! How is that even allowed ? Never enough s supervisors to answer questions either. They want hold time to be short but if you can't get anyone to answer questions you have high hold time. They also want you to "wrap up" in a very short time, but you better get it right !! I am fortunate that I have a good manager, but she is leaving so who knows who I will get stuck with. Also, it's like high school, make sure you are part of the click !! Training is two weeks, but not enough hands on to prepare you. You also have to "Bid" for holidays off and since it goes by seniority you wont get it off unless you have been there a while. That would not be so bad except that if a holiday falls on your normal day off you still have to bid on it and if you don't get it off you have to work six days that week !! You can not take another day off. What is that ?? I don't want to work 6 days a week, let alone be forced to do so !

    Advice to Management

    Lot's of things need to be changed here, most all of what I outlined above needs to be looked at strongly. Huge turnover and I can see why !! Treat your employees better and they may just stay !! Hanging in there until something better comes along, unless there are big changes !!


  7. Helpful (1)

    "Good benefits/ pressure for sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cluster Market Leader in Philadelphia, PA
    Former Employee - Cluster Market Leader in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BB&T full-time (More than 8 years)

    Pros

    Co-workers are great as is the company's mission.

    Cons

    Too much pressure for sales. Act like they want to help clients but it's all about sales.

    Advice to Management

    See what's really going on.

  8. "Branch banker III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BB III in Houston, TX
    Current Employee - BB III in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (Less than a year)

    Pros

    Sales goal is achievable and no pressure . A lot of community work and benefits are reasonable

    Cons

    Out dated processes and systems , accounts fees

    Advice to Management

    update account fees to market standards and update processes


  9. "MLO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time

    Pros

    Great benefit, pension, 401k match, free healthcare if you in shape.

    Cons

    Low pay and seemingly unwilling to increase it.


  10. "Client Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (Less than a year)

    Pros

    Flexible work schedule and opportunities to work from home

    Cons

    Limited opportunities for promotion with in certain teams.


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