BB&T Reviews | Glassdoor

BB&T Reviews

Updated July 19, 2018
1,516 reviews

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3.3
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Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
866 Ratings

1,516 Employee Reviews

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Pros
Cons
  • "Work/life balance isn't the best" (in 24 reviews)

  • "They say their are no 'sales goals' but the company just rephrases the expectations" (in 53 reviews)

More Pros and Cons

  1. "Good benefits"

    StarStarStarStarStar
    Former Employee - Collections Representative I in Winston-Salem, NC
    Former Employee - Collections Representative I in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T full-time (Less than a year)

    Pros

    Amazing benefits. 401K, medical, etc.

    Cons

    Hours not flexible. A lot of OT because of staffing issues.


  2. "Mortgage Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time

    Pros

    Good benefits and a good life/work balance

    Cons

    Pay is on the lower end

  3. "Financial analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time

    Pros

    Great benefits and work environment

    Cons

    Job equity in lines of businesses


  4. "Branch Banker III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Banker III in Houston, TX
    Current Employee - Branch Banker III in Houston, TX
    Approves of CEO

    I have been working at BB&T full-time (More than a year)

    Pros

    Great benefits, paid time off

    Cons

    Company is big on loan units and dollar, cold calling and hard to book loans when your in low income community


  5. "branch banker"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Winston-Salem, NC
    Former Employee - Anonymous Employee in Winston-Salem, NC

    I worked at BB&T full-time (More than 3 years)

    Pros

    benefits, vacation, time off, and holidays

    Cons

    very low morale and crab mentality


  6. "Benefits are good but they have no compassion for their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deposit Operations in Lumberton, NC
    Former Employee - Deposit Operations in Lumberton, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BB&T full-time (More than 10 years)

    Pros

    Benefits are great at BB&T

    Cons

    Alot of the Management does not have compassion for people who have children


  7. "Branch banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time

    Pros

    Good pay, good benefits, vacation time and sick time right away

    Cons

    Long hours, can be very stressful

  8. Helpful (1)

    "A commitment to growth and a change of image."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Engineer in Raleigh, NC
    Current Employee - Development Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than a year)

    Pros

    Diversity is a significant drive for BB&T
    Many opportunities to grow and learn within the company.
    A commitment to evolve and become better.

    Cons

    Like any large organization there is sometimes too much process and not enough room to do real work.
    There is a large about of middle management.

    Advice to Management

    Silos and fiefdoms are counter-productive. Please continue to listen to employees and recruit new talent which moves us forward.


  9. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time

    Pros

    Great pay! Amazing job atmosphere! Awesome coworkers

    Cons

    There are no cons at all


  10. Helpful (5)

    "Micro micro managing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BB&T full-time (Less than a year)

    Pros

    I have met some nice co-workers

    Cons

    The worst company I have ever worked for, bar none. Vacation is inadequate, sick days allotted but don't use them because they count against you. Micro managed to the max ! Not enough help so people are on hold for long periods of time just to talk to a rep. Never enough help to answer questions. Ridiculous "wrap up" time. Work life balance is a joke with this company, it's all about work. If you are stuck on a call and can not take your break or lunch at the allotted time, that counts against you as well. So clicky it's nauseating . Every call is recorded and then you are graded on three calls a month and can get "written up" if you didn't perform to their specifications. This company needs a ton of help for sure ! They pull better employees off the phones to answer questions for co-workers when we need them manning the phones to assist in taking care of clients. Seriously, think long and hard before accepting a job here.

    Advice to Management

    This is for upper management . Take a good, hard long look at how you are treating the call center employees and the benefits you offer and how scrutinized your employees are, I am completely unimpressed with this company and Kelly King, he should be ashamed of himself. I worked for a bank before I moved that has huge compared to BB&T and they had work life balance, started employees at two weeks vacation a year with an additional week after one year. You received sick days and did not get 'Punished" for using them. They cared about their employees and it showed with the length of time employees stayed. There is absolutely nothing good I can say about the higher ups running this company. Come and work for a couple of weeks at the call center and maybe then you will start treating good employees better. I am currently hard at work looking for another job. If I had not moved I would still be working for my former employer.My mistake in thinking this job would be a decent one.


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